Arby's

3692 Robert C Byrd Dr Route 16, Beckley
(304) 253-6659

Recent Reviews

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Jerry Cheeks

Something happened to the roast beef, too thick & dry or over cooked. Not good

Food: 1

Service: 4

Maria Bass

Dude forgot my sauces literally 30 seconds after I asked 😑

Atmosphere: 3

Food: 5

Service: 2

Tawny Key

I ordered jalapeño poppers and a strawberry lemonade. The strawberry lemonade was divine. The jalapeño poppers are the cream cheese filled kind. They are split in half and lightly breaded. Mine were cooked perfectly 👨‍🍳👌 crispy, and the peppers would break instead of pulling out whole when you bite them. There were so good I went back and got more that night, too. I stole one of my friends mozzarella sticks - they were of the same quality. Service was great.

Food: 5

Service: 5

Josh Keaton

Not gonna lie, this is the best Arby's we have ever been to. The food is fresh and delicious every time, the staff is exceptional and the place is fairly clean to be a fast food chain restaurant. The best Rueben around, especially for the price and they always have the best fries!

Atmosphere: 5

Food: 5

Service: 5

Dutch

They need to pave that speed bump coming off of the highway!!!!

Colin Dodd

Best Arby's Ever!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Curly Fries

Lynette Honaker

I went through drive-thru around 10:00 p.m. I ordered three meals and I only got two drinks. Paid. Gave me my two drinks then they pulled me up. Said I'll get the rest later. Waited about 10 minutes then someone finally came out. Then when I got my food and got home the sandwiches were completely wrong. Didn't get either of my sandwiches correctly when I tried calling three times. No answer. Phone kept ringing. Never had a bad experience before. All I wanted was my right sandwichs.

Atmosphere: 1

Food: 1

Service: 1

Brian wilder

All employees were outside hanging out at a car. Not worth the trouble. Lazy worker's means nasty cleaning and food.

Atmosphere: 1

Food: 1

Service: 1

Jace Fossan

So horrible garbage service

Atmosphere: 1

Food: 1

Service: 1

Rachel Laverty Wright

Ordered online to pick up in the drive thru. Food was hot and ready and the staff was professional and friendly.

Food: 5

Service: 5

Recommended dishes: Greek Gyro

W.C.

I ordered a Half Pound Beef 'n Cheddar Combo for dine-in. I went to get sauces while the order was being made. Most of the sauces were empty. The dining room was vacant, but I had to walk around looking for a half clean table to eat at. I retrieved my meal and discovered that when sitting down to eat, the sandwich looked like some kids' meal (obviously not anywhere near a half pound). It did not have any cheddar on it either. I checked my receipt, and I had definitely ordered a Half Pound Beef 'n Cheddar Combo. I lost my appetite then and had no desire to go to the counter to request sauces and wait for the sandwich to be corrected. You would think with an empty dining room and empty drive-through, a simple order would be correct. I just decided not to eat and walked out. They obviously don't care about checking to see if the order is correct. They apparently don't care about the cleanliness of the dining room or checking to see if sauces are refilled either. Maybe if the employees spent less time hanging out smoking on the side of the building (which is obvious from the smell) and having to run in when customers arrive, something would get done and be correct. There's obviously no need to waste my time coming here anymore.

Atmosphere: 1

Food: 1

Service: 1

Jason Bongalis

Floor hadn't been swept, trash on tables, trash falling out of all trash bins, no paper towels or toilet paper, total mess.

Atmosphere: 1

Food: 1

Service: 1

John Loete

Great beef sandwiches. Most are old, worn and dirty

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Arby's Signature Sandwiches

Jacqueline Short

Disrespectful manager. Ordered food, pulled up to wait. Waited 10 minutes as others came and went. Went back inside and my order was ready they just forgot me. Asked for my money back on the food, since I already consumed my drink . Manager kept saying he was busy fixing a problem. All he should have said was I'm sorry. Just excuses.

Atmosphere: 5

Food: 4

Service: 1

L A

Lamb Gyro was a bit off, not sure why.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Greek Gyro, Curly Fries

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