We did in the drive through for twenty minutes.Never go there again
Service: 1
TJ Harbin
Really good fish and chicken
Atmosphere: 4
Food: 5
Service: 4
Ashley
All great here
Atmosphere: 5
Food: 5
Service: 5
Tammy Emery
Went there today with my family. Four of us. First there was no air conditioning in the lobby and hardly any in the dining room.. It was 94 today. Second our orders came as follows, husband, daughter, son, 20 minutes. Mine? 45 minutes!!! A large family came in and got their order BEFORE I got mine! We had to ask THREE TIMES for my order. I’m diabetic and I sat watching my family eat while I got weaker and a headache. I finally gave up and got in the car with the air conditioning running while my husband was still inside trying to get my order. There is NO excuse for this. How about get some air conditioning in the building so the two employees aren’t in a kitchen that I’m sure was around 100 degrees. And while you’re at it, DRUG TESTS would be amazing! Check out the photo of my side of okra. Could it possibly be smaller or soggier? Completely inedible. We spent 66.00 and change for an absolutely MISERABLE dinner out. Thank you so much Captain D’s!
Ali
Very nice friendly staff. Food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Jeff Lewandowski
They have changed the fish they use. Isn’t nearly as good as it used to be but to no fault of the folks working there.
Atmosphere: 5
Food: 3
Service: 5
Curtis Yearego
Pricey
Atmosphere: 3
Food: 3
Service: 3
Cameron
I honestly have no idea how this restaurant even has a 4.1 rating. Maybe I’ve just had a rare case where TWICE where the experience was bad. I don’t enjoy being negative & smearing a reputation but I’m thinking of the unlucky next person that might think to eat here. Both times I’ve ate at this location, the fish has been poorly seasoned, fries were soaked & everything tasted like it was a day old soaked in grease. Now that’s just the food half, as for the service it’s been sub-par, definitely not happy or friendly BUT that’s expected when employees are unpaid & ran through the ringer everyday. So I’ll excuse that anyway of the week but the fooooooodd. I’ve never could finish my meal both times I’ve ate here. Nothing like spend $15 dollars for a meal & you can only stomach $7.50. Also need to mention these were very spaced out occasions so it’s not like it was a bad week or month. It’s been more like a bad year & bad establishment.
Atmosphere: 2
Food: 1
Service: 2
Matt Simons
Certified hood claasic
Atmosphere: 5
Food: 5
Service: 5
CHRYSTAL LOPEZ-CRAFT
Never eat here. I will never go back. The cashier was working the window and the front,which was fine-Except I waited 20 minutes for my food. I think she give it to someone in the drive thru. Even the cook said do you have a receipt? I said no she didn’t give it to me. I got the food (omg) nightmare. They hadn’t changed their cooking oil in 10 years!! The fish and chicken were dark brown,greasy and very small. A man even asked me- do you want me to go tell them? I said no, I’ll eat my beans, corn and I’m never coming back
This is a great captain d s. Only reason this is 4 instead of 5 stars is because I was promised a breadstick and they never gave it to me. Other than not getting a breadstick I was promised this was good. Food was excellent.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Coleslaw, French Fries
Katherine Perkins
The food is always yummy!! And the people are friendly!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Baked Potato
Nancy C Bogle
I don't eat seafood but went with friends. Friendly efficient staff.
Atmosphere: 4
Food: 1
Service: 4
Irene Johnson
I have dined in and carried out and both restaurant locations were neat and clean. And the staff was very nice and friendly. It's actually one of my favorite places to eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Catfish Dinner with Fries and Steamed Broccoli Ho, Fish and Shrimp Platter, Mac & Cheese, French Fries
Jon Ignaszewski
The receipt shows that I ordered my food to eat inside the restaurant at 12:26. I received my food at 12:50. That’s 24 minutes. When the server put my tray on the table I asked her if anyone at the drive thru had waited that long for their food. A manager came over (Amelia) and explained that a cook had failed to drop some chicken and that’s why my order was so delayed. In fact she went out of her way to apologize and even brought me a fresh meal on my way out the door. I went from leaving a negative review to leaving a positive review. Everyone makes mistakes. Own it, apologize and move forward. Now, I feel I need to put these restaurants on notice. They prioritize the drive thru and the dine in traffic suffers. Stop doing this, please. My dollar spends elsewhere as well.
We did in the drive through for twenty minutes.Never go there again
Service: 1
Really good fish and chicken
Atmosphere: 4
Food: 5
Service: 4
All great here
Atmosphere: 5
Food: 5
Service: 5
Went there today with my family. Four of us. First there was no air conditioning in the lobby and hardly any in the dining room.. It was 94 today. Second our orders came as follows, husband, daughter, son, 20 minutes. Mine? 45 minutes!!! A large family came in and got their order BEFORE I got mine! We had to ask THREE TIMES for my order. I’m diabetic and I sat watching my family eat while I got weaker and a headache. I finally gave up and got in the car with the air conditioning running while my husband was still inside trying to get my order. There is NO excuse for this. How about get some air conditioning in the building so the two employees aren’t in a kitchen that I’m sure was around 100 degrees. And while you’re at it, DRUG TESTS would be amazing! Check out the photo of my side of okra. Could it possibly be smaller or soggier? Completely inedible. We spent 66.00 and change for an absolutely MISERABLE dinner out. Thank you so much Captain D’s!
Very nice friendly staff. Food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
They have changed the fish they use. Isn’t nearly as good as it used to be but to no fault of the folks working there.
Atmosphere: 5
Food: 3
Service: 5
Pricey
Atmosphere: 3
Food: 3
Service: 3
I honestly have no idea how this restaurant even has a 4.1 rating. Maybe I’ve just had a rare case where TWICE where the experience was bad. I don’t enjoy being negative & smearing a reputation but I’m thinking of the unlucky next person that might think to eat here. Both times I’ve ate at this location, the fish has been poorly seasoned, fries were soaked & everything tasted like it was a day old soaked in grease. Now that’s just the food half, as for the service it’s been sub-par, definitely not happy or friendly BUT that’s expected when employees are unpaid & ran through the ringer everyday. So I’ll excuse that anyway of the week but the fooooooodd. I’ve never could finish my meal both times I’ve ate here. Nothing like spend $15 dollars for a meal & you can only stomach $7.50. Also need to mention these were very spaced out occasions so it’s not like it was a bad week or month. It’s been more like a bad year & bad establishment.
Atmosphere: 2
Food: 1
Service: 2
Certified hood claasic
Atmosphere: 5
Food: 5
Service: 5
Never eat here. I will never go back. The cashier was working the window and the front,which was fine-Except I waited 20 minutes for my food. I think she give it to someone in the drive thru. Even the cook said do you have a receipt? I said no she didn’t give it to me. I got the food (omg) nightmare. They hadn’t changed their cooking oil in 10 years!! The fish and chicken were dark brown,greasy and very small. A man even asked me- do you want me to go tell them? I said no, I’ll eat my beans, corn and I’m never coming back
Atmosphere: 1
Service: 1
Restaurantji Recommends
This is a great captain d s. Only reason this is 4 instead of 5 stars is because I was promised a breadstick and they never gave it to me. Other than not getting a breadstick I was promised this was good. Food was excellent.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Coleslaw, French Fries
The food is always yummy!! And the people are friendly!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Baked Potato
I don't eat seafood but went with friends. Friendly efficient staff.
Atmosphere: 4
Food: 1
Service: 4
I have dined in and carried out and both restaurant locations were neat and clean. And the staff was very nice and friendly. It's actually one of my favorite places to eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Catfish Dinner with Fries and Steamed Broccoli Ho, Fish and Shrimp Platter, Mac & Cheese, French Fries
The receipt shows that I ordered my food to eat inside the restaurant at 12:26. I received my food at 12:50. That’s 24 minutes. When the server put my tray on the table I asked her if anyone at the drive thru had waited that long for their food. A manager came over (Amelia) and explained that a cook had failed to drop some chicken and that’s why my order was so delayed. In fact she went out of her way to apologize and even brought me a fresh meal on my way out the door. I went from leaving a negative review to leaving a positive review. Everyone makes mistakes. Own it, apologize and move forward. Now, I feel I need to put these restaurants on notice. They prioritize the drive thru and the dine in traffic suffers. Stop doing this, please. My dollar spends elsewhere as well.
Atmosphere: 5
Food: 5
Service: 5
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