You need to fix your parking lot. Today I twisted my ankle in the little pothole because I didn’t see it and fell hard onto the asphalt. My hands are scraped, my ankle is killing me, my knees hurt and my hip from falling. Luckily I’m not an elderly person! These holes are riddled throughout your parking lot and pose a serious trip/fall risk! Now I have to go back to work in pain. All I was trying to do was pickup my prescription on my lunch break.
Joey Akers
Very rude customer service on 7/12/22 at the customer service desk from a particular employee. Also while at the service desk, I was injured; the next day I’m still in pain. This same employee offered no assistance, no concern whatsoever—actually ignoring me—while I yelled out only two feet away from him/her, more than once, that I was being injured. Afterward, the employee’s response to my comment about his/her total disregard to what just occurred was, “What did you want me to do about it?”
Denise Brown
good worker very nice people
Billy C.
This has been my go to Krogers since I moved to Beckley 2 years ago. Workers are very nice and have what I need. Every employee I have dealt with have been nice and professional.
Jeremy Roncaglione
Good people good food. They Have what you want!
Heather Brewer Poland
One lane, no bagger and no manager on duty
Todd Johnson
they had plenty of alcohol during the great toilet paper APOCALYPSE of nalt 20!
Jo Richmond
Only self check out often in early eve. Employees say they can’t have OT. Even If some one calls in. Sweet staff. But Staff appears over worked. Foods on sale are Often sold out . Management sees the dirty store. , smell the odor. They can also see the poor stocking of on demand items. They can Watch staff bust their butt. This Store last time I went any one could smell rotted fish as u came inside door. And this is kinda norm. Harper rd. Great management also. Beaver smaller but so much better. No more beckley crossing for me.
Lynzey M.
Way better than the other Kroger really friendly staff great prices and deals on items
Pam Lytton Ford
Only two registers open and 25-30 minute wait to checkout!! Yes, several “self serve†registers were open but i don't work for Kroger - I, ALONG WITH 20+ OTHER PEOPLE STOOD IN LINE TO SUPPORT THE EMPLOYEES WORKING THE TWO REGISTERS !! You dont want to hire enough employees to work, we will shop elsewhere, as everyone was saying!!!!
Check out the beer and wine tasting area! $2 and $3 pints of craft beer are being offered. Where else can you get a deal like this? At the Kroger in Cave Spring the prices are $2 per pint higher. Wine tasting too. Take advantage before Blacksburg raises its prices.
cindy g.
Horrible decline. They have drastically cut back on the variety of products - so now you are only offered Kroger brand cheese (which is crap), Kroger brand canned vegetables and fruit (also crap - as was made evident when I purchased a $2.99 can of mostly rotten artichokes.) There are a total of two live checkout people, which for the elderly, who don't know how to navigate the self-checkout process, means they are waiting in line for an inordinate amount of time. Their self check out system isn't user friendly, just an automated voice harassing incessantly and then, God forbid, if you have a coupon it's like a major ordeal. In Kroger's rush to be competitive they are losing all their edge. Now I only buy meat and shop the soda deals at Kroger. All my other business goes to WalMart and on occasion, Food Lion. There are many people I talk to who are moving away from Kroger shopping already - and when Whole Foods or Fresh Market hits Blacksburg in the very near future, Kroger will be considered a joke. Kroger, you'd better take heed. Many of the products I bought regularly a year ago are no longer available at your store, and the cheap crap you're selling instead costs twice as much and is three times worse. And your salad bar and wings or chicken parts bar are disgusting. Your prepared foods, such as "meatloaf," "chicken parmesan," "blackened chicken," and "healthy salad," or whatever that rancid looking crap is in the large stainless steel tray - what a shame. You are going to get some real competition very soon. Good luck. Good riddance. What a shambles you have become.
Will Boyce
don't shop there unless you plan on working there for no pay. they don't have registers opened and the self serve doesn't work half the time
Michaela S.
This is a REALLY nice Kroger -- excellent selections of all kinds of good stuff. I really enjoyed the small cheese sample box which allowed me to pick up several new kinds to try without breaking the bank. The wine section is pretty decent for a grocery store. Also a full tasting bar! You can get 5 different wine/beer tastings per day. That's crazy! If you have the Kroger card, you get a discount on gas, which was a nice perk for us. If we lived in Blacksburg, this would probably be our go-to grocery store.
Colin J.
I don't know why this Kroger has a lower rating than the University City location, but hopefully I can help change that. This Kroger is very big and every time I have been it has always been very well stocked. They also just added a VERY nice looking wine/beer tasting bar where you can taste various (rotating) wines and beers. I haven't actually tasted any from it yet, but I can say that it is a very impressive and clean setup to look at and I am looking forward to going to it next time I pick up groceries.
You need to fix your parking lot. Today I twisted my ankle in the little pothole because I didn’t see it and fell hard onto the asphalt. My hands are scraped, my ankle is killing me, my knees hurt and my hip from falling. Luckily I’m not an elderly person! These holes are riddled throughout your parking lot and pose a serious trip/fall risk! Now I have to go back to work in pain. All I was trying to do was pickup my prescription on my lunch break.
Very rude customer service on 7/12/22 at the customer service desk from a particular employee. Also while at the service desk, I was injured; the next day I’m still in pain. This same employee offered no assistance, no concern whatsoever—actually ignoring me—while I yelled out only two feet away from him/her, more than once, that I was being injured. Afterward, the employee’s response to my comment about his/her total disregard to what just occurred was, “What did you want me to do about it?”
good worker very nice people
This has been my go to Krogers since I moved to Beckley 2 years ago. Workers are very nice and have what I need. Every employee I have dealt with have been nice and professional.
Good people good food. They Have what you want!
One lane, no bagger and no manager on duty
they had plenty of alcohol during the great toilet paper APOCALYPSE of nalt 20!
Only self check out often in early eve. Employees say they can’t have OT. Even If some one calls in. Sweet staff. But Staff appears over worked. Foods on sale are Often sold out . Management sees the dirty store. , smell the odor. They can also see the poor stocking of on demand items. They can Watch staff bust their butt. This Store last time I went any one could smell rotted fish as u came inside door. And this is kinda norm. Harper rd. Great management also. Beaver smaller but so much better. No more beckley crossing for me.
Way better than the other Kroger really friendly staff great prices and deals on items
Only two registers open and 25-30 minute wait to checkout!! Yes, several “self serve†registers were open but i don't work for Kroger - I, ALONG WITH 20+ OTHER PEOPLE STOOD IN LINE TO SUPPORT THE EMPLOYEES WORKING THE TWO REGISTERS !! You dont want to hire enough employees to work, we will shop elsewhere, as everyone was saying!!!!
Restaurantji Recommends
Check out the beer and wine tasting area! $2 and $3 pints of craft beer are being offered. Where else can you get a deal like this? At the Kroger in Cave Spring the prices are $2 per pint higher. Wine tasting too. Take advantage before Blacksburg raises its prices.
Horrible decline. They have drastically cut back on the variety of products - so now you are only offered Kroger brand cheese (which is crap), Kroger brand canned vegetables and fruit (also crap - as was made evident when I purchased a $2.99 can of mostly rotten artichokes.) There are a total of two live checkout people, which for the elderly, who don't know how to navigate the self-checkout process, means they are waiting in line for an inordinate amount of time. Their self check out system isn't user friendly, just an automated voice harassing incessantly and then, God forbid, if you have a coupon it's like a major ordeal. In Kroger's rush to be competitive they are losing all their edge. Now I only buy meat and shop the soda deals at Kroger. All my other business goes to WalMart and on occasion, Food Lion. There are many people I talk to who are moving away from Kroger shopping already - and when Whole Foods or Fresh Market hits Blacksburg in the very near future, Kroger will be considered a joke. Kroger, you'd better take heed. Many of the products I bought regularly a year ago are no longer available at your store, and the cheap crap you're selling instead costs twice as much and is three times worse. And your salad bar and wings or chicken parts bar are disgusting. Your prepared foods, such as "meatloaf," "chicken parmesan," "blackened chicken," and "healthy salad," or whatever that rancid looking crap is in the large stainless steel tray - what a shame. You are going to get some real competition very soon. Good luck. Good riddance. What a shambles you have become.
don't shop there unless you plan on working there for no pay. they don't have registers opened and the self serve doesn't work half the time
This is a REALLY nice Kroger -- excellent selections of all kinds of good stuff. I really enjoyed the small cheese sample box which allowed me to pick up several new kinds to try without breaking the bank. The wine section is pretty decent for a grocery store. Also a full tasting bar! You can get 5 different wine/beer tastings per day. That's crazy! If you have the Kroger card, you get a discount on gas, which was a nice perk for us. If we lived in Blacksburg, this would probably be our go-to grocery store.
I don't know why this Kroger has a lower rating than the University City location, but hopefully I can help change that. This Kroger is very big and every time I have been it has always been very well stocked. They also just added a VERY nice looking wine/beer tasting bar where you can taste various (rotating) wines and beers. I haven't actually tasted any from it yet, but I can say that it is a very impressive and clean setup to look at and I am looking forward to going to it next time I pick up groceries.