Papa Johns Pizza
3418 Robert C Byrd Dr, Beckley
(304) 253-6100
Recent Reviews
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I ordered a bunch of pizzas for a maintenance shop on the fly and they pumped them out quickly and even helped me carry them out to my vehicle in snowy weather. Thank you so much. The food was great and the service even better!
Atmosphere: 5
Food: 5
Service: 5
Cold food no drink can’t get ahold of anyone, no more
The people are very polite, helpful and extremely fast service.
Atmosphere: 5
Food: 5
Service: 5
Food was great. People are very friendly.
Atmosphere: 5
Food: 4
Service: 5
I usually always order pizza from here and its been good. However the wings tonight had several peices of long hair in it.
Atmosphere: 5
Food: 1
Service: 4
Placed an order at 7am this morning for a 2:15 pm pickup the same day. One hour later at 3:15 and still not ready. Took over 15 minutes from someone behind the counter to even ask the name for the order
Service: 1
Very bad order for a kids birthday party 2weeks in advance was told to pick up at 2 and it 230 and Thay have not started they 10 pizza this was for 24 of Aug and still waiting for them
Atmosphere: 1
They do a good job. friendly, quick!!
Atmosphere: 4
Food: 4
Service: 5
I used the online ordering system to place an order today to pickup tomorrow; however, once the order was placed the system indicated the order would be ready today versus the July 19 indicated when I placed the order. Attempted to call the store for over 30 minutes without any success. The answering system simply put me on hold and kept transferring me back to hold after three rings every time it switched to ringing. I expect 30 minutes to give someone in the store a chance to answer the phone but apparently their phone number is always on automatic:(
Very poor service and deeply disappointed in the direction the once very reliable restaurant is going.
A follow-up note. This was updated to reflect the fact the owner of the store called and apologized for the issue. He indicated he is having a very hard time finding anyone who will work making pizzas or taking calls. I can understand and respect the owner taking the time to call me back.
Atmosphere: 3
Service: 1
Placed my order online, received a confirmation with a 10 minute time frame when it would be ready. I arrived at the beginning of that time frame and it was ready and waiting for me. Staff were extremely nice. This is a carry out or delivery restaurant as i saw no tables or boothes so if you are looking to dine in this is not recommended. However if you are looking for delivery or take out they are awesome. I have ordered from here multiple times and I remember one day when they arrived my card had not went through for some reason and I was scrambling to find money to pay for it. I was $2 short for the amount I owed and the delivery man told me it was ok he would cover it and i was so sorry because I always tip my delivery men i always add it to my bill and pay it on line and I will say when they arrive before they leave I ask did they get the tip and i have not had one tell me no yet. But this man gave me my food and covered the $2 so later like 7 days later (as I had no vehicle or anything do to unfortunate circumstances & was told to not go home yet)I went to the place of business but the young man was not working that day and i asked for the manager and explained to him how nice the delivery man was and asked him to give him the envelope for me and he assured me he would. I then left; 4 hours later going back and parking across the street at a shopping center. The spot i choose giving me a good view of the front of the store. About 5 minutes later I was watching the delivery boy get in his car with a delivery and was dissapointed thinking he was not going to get the envelope, but to my surprise i saw the manager come walking out at a pretty fast pace and stopping him. He walked over to the car and handed him an envelope I don’t know what was said as I am to far away but watching the interaction the man opened the envelope and was looking around handed the manager something who then started looking around to. After looking around a minute the manager handed him the thing that he handed him back patting him on the back and getting in his car and leaving. The delivery boy looked around a little longer before spotting me (i think anyways cause looking at me he held up the envelope and I smiled and pulled away). I tell this long story not to get oraise for myself but to show first how generous this man was in paying$2 and giving me my food he did jot have to do that he dis not know my story he was just a good kindhearted man who passed on to someone in need that day and i say man he was a young man who the day i came in contact with him had just started his second job for the day after getting off his first job and having enough time to pick his son up from day care and taken to his parents who would watch him until he got iff that night. He would do this every day with an addition 3 days a week of taking classes to better his potential and his future so he could provide for his son. This young man needed every penny he got to provide for his son and him but saw in his heart to give me $2 of what he had and probably needed more than me so I could get my delivery that day when he could have turned around and taken the food back with him. He humbled me. Now onto the manager I left something with him for this young man that when i did i was not sure he would get. So I decided while i was shopping I was going to go back and just watch and see if the young man got what i left for him that was if I could find an area to park and set where I would be able to see the front of the store well but not be seen myself. When the delivery man came out and put the delivery in his car and walked around getting into his car I was highly disappointed but mot for long as the manager came out stopping him and handing him the envelope. This restored my faith that good honest people are still out here. This delivery boy humbled me and restored my faith in people that day as I was very unsure good people still existed anymore. So I want to say they have awesome pizza and good humble honest staff with my expired.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fast service and the NY pizza was great
Atmosphere: 4
Food: 5
Service: 5
My place to get quality pizza. Always satisfied.
Atmosphere: 5
Food: 5
Service: 5
We ate here a while back loved it.
Atmosphere: 5
Food: 5
Service: 5
Getting on and off the road that is horrible but if it was easier that place would put every one out of business I LOVE PAPA JOHN'S it's carry out delivery only
Atmosphere: 5
Food: 5
Service: 5
Great food and good and good customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas Wings
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