Placed order on website given delivery time of 25 minutes. Received text saying order would be delivered by uber same time frame and included tracking info. From there delivery time repeatedly updated to be later and later. Over an hour later my order was delivered. The food had obviously been sitting for a while. Fries tasted stale and everything was cold. Order was missing Extra sauce that I was charged for. When I attempted to contact business only got a recording. No matter if uber was to blame for late pickup I ordered through your website directly and you contracted delivery out to uber. When you see that the order has not been pickup up and is no longer fresh it should be corrected. Firstimpressions stick with you. My recommendation is to go somewhere else. Pardon My Cheese Steak has horrible food, horrible delivery and horrible customer service.
Placed order on website given delivery time of 25 minutes. Received text saying order would be delivered by uber same time frame and included tracking info. From there delivery time repeatedly updated to be later and later. Over an hour later my order was delivered. The food had obviously been sitting for a while. Fries tasted stale and everything was cold. Order was missing Extra sauce that I was charged for. When I attempted to contact business only got a recording. No matter if uber was to blame for late pickup I ordered through your website directly and you contracted delivery out to uber. When you see that the order has not been pickup up and is no longer fresh it should be corrected. Firstimpressions stick with you. My recommendation is to go somewhere else. Pardon My Cheese Steak has horrible food, horrible delivery and horrible customer service.
Food: 1
Service: 1
Restaurantji Recommends