Looking for a West Virginia mug, we called other branches here after two unsuccessful attempts and asked if the mug was still in stock. We were told that the cup was there just once and that it would be put away for us. When we got there we realized that the cup had actually been put away for us. Even for a certain coffee, you went to the warehouse and looked for the ingredients even though the cash register said that the coffee was no longer available. All in all, a very successful visit with a very friendly and motivated team of employees
Atmosphere: 5
Food: 5
Service: 5
Jack Clouse
On the way to a vacation, and decided to stop here. It delayed my already long drive way more than it should have. It doesn’t take 30 minutes to make two drinks. It was NOT busy, customers in the drive thru were served immediately. No apology for the wait. Incorrect label was put on my drink so the name that was called was somebody else and that caused even more of a delay when they figured out they screwed up. Towards the end of the 30 minute wait, workers standing around and doing nothing. Maybe if you paid your workers enough to survive and gave them decent benefits and time off, they might take pride in their job and actually care about it.
Atmosphere: 1
Food: 3
Service: 1
Jaelynn Myers
Every single time I go here they mess up my coffee drink order. It ALWAYS taste like water coffee. I’m never a person to complain but when I spend 6$ for a drink and every time they mess it up then something needs to be said. Every other Starbucks makes my drink perfectly fine. I’ve decided I’m done going here. If you want any type of latte or espresso do NOT go here….
Atmosphere: 2
Service: 5
CharlesW lucas
Always dirty, always cluttered with boxes, long wait times for service. Won’t buy from here as there is sticky stuff everywhere, food in counters, etc….
Atmosphere: 1
Food: 1
Service: 1
leader ship
Drink was off....and QUIT with answer the question nonsense...just take my payment and move on...geesh...I used to tip, till they started this nonsense
Erin Villono
Love that the employees know my name and my drink! Always Super busy and they handle it so well! Drinks are always delish!
Atmosphere: 5
Food: 5
Service: 5
Iris M Molina
Great chai tea latte and nice staff. I asked for the smallest size they had and he gave me the "short" no one ever talks about. Very nice dining lounge area however the tables were dirty and sticky.
Food: 5
Krishna Komanduri
On a Sunday afternoon at 12 pm, this place was still busy. Took us 20 mins to get our drinks.
Tammy Mullens
They need to post signs at the corner before you get to drive through that they are out of certain drinks or food items . This makes twice my husband has sit in line for 45 minute's only to be told they are out of the item we wanted . So please post signs so other won’t have to sit all day only to be told Sold Out !Parking: Parking is fine .
Atmosphere: 3
Food: 1
Service: 4
Angel Proctor
Very nice employees. Fast nd clean service. Offered discount without me having and code or coupons.
drinks taste decent, need to listen closely to what customer orders. asked for a large gave me a small, very
Atmosphere: 1
Food: 3
Service: 1
K.B. Carte
Waiting a literal hour for a mobile order. I'm writing this review as I am STILL WAITING....
Atmosphere: 1
Food: 1
Service: 1
Anne Stover
I love my special drink, I am a diabetic, I can only go for that once in a while.Parking: Plenty of places to park.Wheelchair accessibility: I would say.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Will Brown
Worst Starbucks I have ever been to in the entire country. 30 minute wait to find out they don't have the order we made at the counter.
Atmosphere: 1
Service: 1
Jimmy H.
Service is incredibly slow. Staffing levels are too low. Poor management as of recent.
Looking for a West Virginia mug, we called other branches here after two unsuccessful attempts and asked if the mug was still in stock. We were told that the cup was there just once and that it would be put away for us. When we got there we realized that the cup had actually been put away for us. Even for a certain coffee, you went to the warehouse and looked for the ingredients even though the cash register said that the coffee was no longer available. All in all, a very successful visit with a very friendly and motivated team of employees
Atmosphere: 5
Food: 5
Service: 5
On the way to a vacation, and decided to stop here. It delayed my already long drive way more than it should have. It doesn’t take 30 minutes to make two drinks. It was NOT busy, customers in the drive thru were served immediately. No apology for the wait. Incorrect label was put on my drink so the name that was called was somebody else and that caused even more of a delay when they figured out they screwed up. Towards the end of the 30 minute wait, workers standing around and doing nothing. Maybe if you paid your workers enough to survive and gave them decent benefits and time off, they might take pride in their job and actually care about it.
Atmosphere: 1
Food: 3
Service: 1
Every single time I go here they mess up my coffee drink order. It ALWAYS taste like water coffee. I’m never a person to complain but when I spend 6$ for a drink and every time they mess it up then something needs to be said. Every other Starbucks makes my drink perfectly fine. I’ve decided I’m done going here. If you want any type of latte or espresso do NOT go here….
Atmosphere: 2
Service: 5
Always dirty, always cluttered with boxes, long wait times for service. Won’t buy from here as there is sticky stuff everywhere, food in counters, etc….
Atmosphere: 1
Food: 1
Service: 1
Drink was off....and QUIT with answer the question nonsense...just take my payment and move on...geesh...I used to tip, till they started this nonsense
Love that the employees know my name and my drink! Always Super busy and they handle it so well! Drinks are always delish!
Atmosphere: 5
Food: 5
Service: 5
Great chai tea latte and nice staff. I asked for the smallest size they had and he gave me the "short" no one ever talks about. Very nice dining lounge area however the tables were dirty and sticky.
Food: 5
On a Sunday afternoon at 12 pm, this place was still busy. Took us 20 mins to get our drinks.
They need to post signs at the corner before you get to drive through that they are out of certain drinks or food items . This makes twice my husband has sit in line for 45 minute's only to be told they are out of the item we wanted . So please post signs so other won’t have to sit all day only to be told Sold Out !Parking: Parking is fine .
Atmosphere: 3
Food: 1
Service: 4
Very nice employees. Fast nd clean service. Offered discount without me having and code or coupons.
Restaurantji Recommends
drinks taste decent, need to listen closely to what customer orders. asked for a large gave me a small, very
Atmosphere: 1
Food: 3
Service: 1
Waiting a literal hour for a mobile order. I'm writing this review as I am STILL WAITING....
Atmosphere: 1
Food: 1
Service: 1
I love my special drink, I am a diabetic, I can only go for that once in a while.Parking: Plenty of places to park.Wheelchair accessibility: I would say.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Worst Starbucks I have ever been to in the entire country. 30 minute wait to find out they don't have the order we made at the counter.
Atmosphere: 1
Service: 1
Service is incredibly slow. Staffing levels are too low. Poor management as of recent.