Kyle at this Subway location was so professional and friendly when I asked questions about sandwich ingredients. A perfect Subway associate who deserves recognition!
Atmosphere: 5
Food: 5
Service: 5
Jamie Pyle
I have to say the subway on Harper Road is the best sub sandwiches are delicious đ
Atmosphere: 5
Food: 5
Service: 5
Calii Jaine
This is the absolute best Subway in Beckley! Kyle and every crew member that is employed at this location is amazing. They are always friendly, fast, and the food is always fresh. Having been a former Subway manager in another state, my expectations are high when it comes to Subway. Each experience not only do they meet those expectations but they surpass! Love this crew!
Atmosphere: 5
Food: 5
Service: 5
jason smith
Used the App to order my dinner and when I got home noticed my order was wrong. My wife called in and told the ones on duty about it and very rudely the older woman on duty said no the order was not wrong so I had to drive back up there and prove to the older woman the order was in fact wrong.
Atmosphere: 5
Food: 2
Service: 2
Jason Crowley
Donât tipâŠ..I ordered online and hate tipping in advance! Sure enough I drove to pick up my order based on Subway App time given and when I arrived my order wasnât even started! Obviously didnât get my tip back. lol They must have high turnover bc one lady was training 2 newbies.
Denia Acuna
Staff was really nice & helpful even tho there was a mini rush there they still made it through and served everyone with a good attitude!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Mary Sluder
My children and I stood at the counter for fifteen minutes while the two employees made food and never acknowledged our presence. As one began prepping something by placing four flatbreads on the counter, I leaned in and asked if he was working on a catering order. He didnât speak to me but looked in the neighboring room and asked a third person to help us. He struggled, perhaps he was new, but after another ten minutes our order was finally complete. I commented that it was taking a long time and after paying and walking away, one young man made a comment that they were busy and we should have been ok with that. I walked back inside and let them know they should have treated their customers better. The same man then followed my children and I outside into the parking lot yelling about his door dash order, dropped the F bomb, and asked if I wanted to speak to the manager. The employees of this Subway need better training in customer service and efficiency.
Atmosphere: 1
Food: 3
Service: 1
Sandraella Call
Located in a Marathon Station we were able to get gas and snacks for the road. Rebecca took great care of us! We ordered the new summer feature-Honey Mustard Chicken Wrap but we needed it cut in half! She took care of all the details. Great experience and she was very patient my ADHD with all the snacks and drinks surrounding me! Great lunch and super convenient location to gas up and grab a healthy subway! Thank you Rebecca!
Vegetarian options: Almost everything they had!
Atmosphere: 5
Food: 5
Service: 5
Celia Sellards-Adkins
this used to be my favorite location in beckley, unfortunately itâs experienced a hard fall in grace the past few years. i typically order online, and not only is my order always missing something or just entirely wrong, itâs never ready on time either. twice ive walked in well past the âyour sandwich is ready!â timer, and they havenât even started on it. the ingredients are fresh at least, but i suppose it doesnât matter when they donât bother to put the ones id like on my sandwich. maybe my problem is ordering online, i suppose i expect too much in the employees doing their jobs correctly without holding their hand through the process.
Atmosphere: 1
Food: 2
Service: 1
Kenzie Shawk
I have never seen two people move at a slower pace and then still manage to get my order wrong.
Placed order online hoping the order would be ready at the time it stated on the app. When I arrived they had not started on the sandwich.The store was also out of the type of bread, sauce, and cheese I had
Atmosphere: 1
Food: 1
Service: 1
Global54049403548
List all the stuff I wanted on my sub. I end up with lettuce and onions. I ordered much more toppings. Either can't read or just careless.l
Jeremy Dillon
Awesome that Philly is delicious ?
Atmosphere: 5
Food: 5
Service: 5
Brian Miller
Walked in stood at the counter employees outside smoking looking right at me and just ignored me and had 3 people working not one could come check on me and when they finally did acted like the was annoyed cause they had to do there job when finally asked what I needed said they was out of
Atmosphere: 1
Service: 1
Sarah Thorp
I ordered over the phone, A gentleman named Anthony took my order, very polite, great customer service skills..
Kyle at this Subway location was so professional and friendly when I asked questions about sandwich ingredients.
A perfect Subway associate who deserves recognition!
Atmosphere: 5
Food: 5
Service: 5
I have to say the subway on Harper Road is the best sub sandwiches are delicious đ
Atmosphere: 5
Food: 5
Service: 5
This is the absolute best Subway in Beckley! Kyle and every crew member that is employed at this location is amazing. They are always friendly, fast, and the food is always fresh. Having been a former Subway manager in another state, my expectations are high when it comes to Subway. Each experience not only do they meet those expectations but they surpass! Love this crew!
Atmosphere: 5
Food: 5
Service: 5
Used the App to order my dinner and when I got home noticed my order was wrong. My wife called in and told the ones on duty about it and very rudely the older woman on duty said no the order was not wrong so I had to drive back up there and prove to the older woman the order was in fact wrong.
Atmosphere: 5
Food: 2
Service: 2
Donât tipâŠ..I ordered online and hate tipping in advance! Sure enough I drove to pick up my order based on Subway App time given and when I arrived my order wasnât even started! Obviously didnât get my tip back. lol They must have high turnover bc one lady was training 2 newbies.
Staff was really nice & helpful even tho there was a mini rush there they still made it through and served everyone with a good attitude!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
My children and I stood at the counter for fifteen minutes while the two employees made food and never acknowledged our presence. As one began prepping something by placing four flatbreads on the counter, I leaned in and asked if he was working on a catering order. He didnât speak to me but looked in the neighboring room and asked a third person to help us. He struggled, perhaps he was new, but after another ten minutes our order was finally complete. I commented that it was taking a long time and after paying and walking away, one young man made a comment that they were busy and we should have been ok with that. I walked back inside and let them know they should have treated their customers better. The same man then followed my children and I outside into the parking lot yelling about his door dash order, dropped the F bomb, and asked if I wanted to speak to the manager. The employees of this Subway need better training in customer service and efficiency.
Atmosphere: 1
Food: 3
Service: 1
Located in a Marathon Station we were able to get gas and snacks for the road. Rebecca took great care of us! We ordered the new summer feature-Honey Mustard Chicken Wrap but we needed it cut in half! She took care of all the details. Great experience and she was very patient my ADHD with all the snacks and drinks surrounding me! Great lunch and super convenient location to gas up and grab a healthy subway! Thank you Rebecca!
Vegetarian options: Almost everything they had!
Atmosphere: 5
Food: 5
Service: 5
this used to be my favorite location in beckley, unfortunately itâs experienced a hard fall in grace the past few years. i typically order online, and not only is my order always missing something or just entirely wrong, itâs never ready on time either. twice ive walked in well past the âyour sandwich is ready!â timer, and they havenât even started on it. the ingredients are fresh at least, but i suppose it doesnât matter when they donât bother to put the ones id like on my sandwich. maybe my problem is ordering online, i suppose i expect too much in the employees doing their jobs correctly without holding their hand through the process.
Atmosphere: 1
Food: 2
Service: 1
I have never seen two people move at a slower pace and then still manage to get my order wrong.
Food: 5
Service: 1
Restaurantji Recommends
Placed order online hoping the order would be ready at the time it stated on the app. When I arrived they had not started on the sandwich.The store was also out of the type of bread, sauce, and cheese I had
Atmosphere: 1
Food: 1
Service: 1
List all the stuff I wanted on my sub. I end up with lettuce and onions. I ordered much more toppings. Either can't read or just careless.l
Awesome that Philly is delicious ?
Atmosphere: 5
Food: 5
Service: 5
Walked in stood at the counter employees outside smoking looking right at me and just ignored me and had 3 people working not one could come check on me and when they finally did acted like the was annoyed cause they had to do there job when finally asked what I needed said they was out of
Atmosphere: 1
Service: 1
I ordered over the phone, A gentleman named Anthony took my order, very polite, great customer service skills..
Vegetarian options: They have all the veggies
Dietary restrictions: Made to order
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Bacon Egg
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