Don’t tip…..I ordered online and hate tipping in advance! Sure enough I drove to pick up my order based on Subway App time given and when I arrived my order wasn’t even started! Obviously didn’t get my tip back. lol They must have high turnover bc one lady was training 2 newbies.
Denia Acuna
Staff was really nice & helpful even tho there was a mini rush there they still made it through and served everyone with a good attitude!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Mary Sluder
My children and I stood at the counter for fifteen minutes while the two employees made food and never acknowledged our presence. As one began prepping something by placing four flatbreads on the counter, I leaned in and asked if he was working on a catering order. He didn’t speak to me but looked in the neighboring room and asked a third person to help us. He struggled, perhaps he was new, but after another ten minutes our order was finally complete. I commented that it was taking a long time and after paying and walking away, one young man made a comment that they were busy and we should have been ok with that. I walked back inside and let them know they should have treated their customers better. The same man then followed my children and I outside into the parking lot yelling about his door dash order, dropped the F bomb, and asked if I wanted to speak to the manager. The employees of this Subway need better training in customer service and efficiency.
Atmosphere: 1
Food: 3
Service: 1
Sandraella Call
Located in a Marathon Station we were able to get gas and snacks for the road. Rebecca took great care of us! We ordered the new summer feature-Honey Mustard Chicken Wrap but we needed it cut in half! She took care of all the details. Great experience and she was very patient my ADHD with all the snacks and drinks surrounding me! Great lunch and super convenient location to gas up and grab a healthy subway! Thank you Rebecca!
Vegetarian options: Almost everything they had!
Atmosphere: 5
Food: 5
Service: 5
Celia Sellards-Adkins
this used to be my favorite location in beckley, unfortunately it’s experienced a hard fall in grace the past few years. i typically order online, and not only is my order always missing something or just entirely wrong, it’s never ready on time either. twice ive walked in well past the “your sandwich is ready!” timer, and they haven’t even started on it. the ingredients are fresh at least, but i suppose it doesn’t matter when they don’t bother to put the ones id like on my sandwich. maybe my problem is ordering online, i suppose i expect too much in the employees doing their jobs correctly without holding their hand through the process.
Atmosphere: 1
Food: 2
Service: 1
Kenzie Shawk
I have never seen two people move at a slower pace and then still manage to get my order wrong.
Food: 5
Service: 1
Justin Mullins
Placed order online hoping the order would be ready at the time it stated on the app. When I arrived they had not started on the sandwich.The store was also out of the type of bread, sauce, and cheese I had
Atmosphere: 1
Food: 1
Service: 1
Global54049403548
List all the stuff I wanted on my sub. I end up with lettuce and onions. I ordered much more toppings. Either can't read or just careless.l
Jeremy Dillon
Awesome that Philly is delicious ?
Atmosphere: 5
Food: 5
Service: 5
Brian Miller
Walked in stood at the counter employees outside smoking looking right at me and just ignored me and had 3 people working not one could come check on me and when they finally did acted like the was annoyed cause they had to do there job when finally asked what I needed said they was out of
I ordered over the phone, A gentleman named Anthony took my order, very polite, great customer service skills..
Vegetarian options: They have all the veggies
Dietary restrictions: Made to order
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Bacon Egg
Suzanne R
The staff was helpful and friendly. Our salad bowl and sandwich were done to perfection! Thank you, well done! It hit the spot!
J P
Is it Subway or the BP which own this location. No matter who it is the place is beyond disgusting. We ordered a couple subs to eat in. We went over to the area which has seating and we’re totally appalled at how disgustingly dirty the entire area was. The floor and tables were covered in filth and the trash can was overflowing. The bathrooms were beyond disgusting.I highly recommend AVOIDING this location at all cost of you plan to eat inside!!!
James Jarrell
"I AN NOT PLEASED WITH THE SERVICE I RECIEVED TODAY!!!" I post alot about places in the Beckley area. I bought three subs, and I ask to have them halved and wrapped individually. None of the six halves were wrapped properly. Four out of the six fell free as I removed them from the bag and broke apart as they fell back in the bag. "THEY ALL WERE SMASHED!! TOTALLY MESSES UP!!!" I WILL NEVER GO TO THIS SUBWAY LOCATION AGAIN!!!!
Parking: Good parking
Cari Burns
This subway was so nice and had such amazing workers. They were friendly and efficient workers. Will come back to this location.
Don’t tip…..I ordered online and hate tipping in advance! Sure enough I drove to pick up my order based on Subway App time given and when I arrived my order wasn’t even started! Obviously didn’t get my tip back. lol They must have high turnover bc one lady was training 2 newbies.
Staff was really nice & helpful even tho there was a mini rush there they still made it through and served everyone with a good attitude!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
My children and I stood at the counter for fifteen minutes while the two employees made food and never acknowledged our presence. As one began prepping something by placing four flatbreads on the counter, I leaned in and asked if he was working on a catering order. He didn’t speak to me but looked in the neighboring room and asked a third person to help us. He struggled, perhaps he was new, but after another ten minutes our order was finally complete. I commented that it was taking a long time and after paying and walking away, one young man made a comment that they were busy and we should have been ok with that. I walked back inside and let them know they should have treated their customers better. The same man then followed my children and I outside into the parking lot yelling about his door dash order, dropped the F bomb, and asked if I wanted to speak to the manager. The employees of this Subway need better training in customer service and efficiency.
Atmosphere: 1
Food: 3
Service: 1
Located in a Marathon Station we were able to get gas and snacks for the road. Rebecca took great care of us! We ordered the new summer feature-Honey Mustard Chicken Wrap but we needed it cut in half! She took care of all the details. Great experience and she was very patient my ADHD with all the snacks and drinks surrounding me! Great lunch and super convenient location to gas up and grab a healthy subway! Thank you Rebecca!
Vegetarian options: Almost everything they had!
Atmosphere: 5
Food: 5
Service: 5
this used to be my favorite location in beckley, unfortunately it’s experienced a hard fall in grace the past few years. i typically order online, and not only is my order always missing something or just entirely wrong, it’s never ready on time either. twice ive walked in well past the “your sandwich is ready!” timer, and they haven’t even started on it. the ingredients are fresh at least, but i suppose it doesn’t matter when they don’t bother to put the ones id like on my sandwich. maybe my problem is ordering online, i suppose i expect too much in the employees doing their jobs correctly without holding their hand through the process.
Atmosphere: 1
Food: 2
Service: 1
I have never seen two people move at a slower pace and then still manage to get my order wrong.
Food: 5
Service: 1
Placed order online hoping the order would be ready at the time it stated on the app. When I arrived they had not started on the sandwich.The store was also out of the type of bread, sauce, and cheese I had
Atmosphere: 1
Food: 1
Service: 1
List all the stuff I wanted on my sub. I end up with lettuce and onions. I ordered much more toppings. Either can't read or just careless.l
Awesome that Philly is delicious ?
Atmosphere: 5
Food: 5
Service: 5
Walked in stood at the counter employees outside smoking looking right at me and just ignored me and had 3 people working not one could come check on me and when they finally did acted like the was annoyed cause they had to do there job when finally asked what I needed said they was out of
Atmosphere: 1
Service: 1
Restaurantji Recommends
I ordered over the phone, A gentleman named Anthony took my order, very polite, great customer service skills..
Vegetarian options: They have all the veggies
Dietary restrictions: Made to order
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Bacon Egg
The staff was helpful and friendly. Our salad bowl and sandwich were done to perfection! Thank you, well done! It hit the spot!
Is it Subway or the BP which own this location. No matter who it is the place is beyond disgusting. We ordered a couple subs to eat in. We went over to the area which has seating and we’re totally appalled at how disgustingly dirty the entire area was. The floor and tables were covered in filth and the trash can was overflowing. The bathrooms were beyond disgusting.I highly recommend AVOIDING this location at all cost of you plan to eat inside!!!
"I AN NOT PLEASED WITH THE SERVICE I RECIEVED TODAY!!!" I post alot about places in the Beckley area. I bought three subs, and I ask to have them halved and wrapped individually. None of the six halves were wrapped properly. Four out of the six fell free as I removed them from the bag and broke apart as they fell back in the bag. "THEY ALL WERE SMASHED!! TOTALLY MESSES UP!!!" I WILL NEVER GO TO THIS SUBWAY LOCATION AGAIN!!!!
Parking: Good parking
This subway was so nice and had such amazing workers. They were friendly and efficient workers. Will come back to this location.
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