Our meal was cooked perfectly and tasted perfect but made our meal was the exceptional service we got from our server Tish T. She was hands down the best server I legit think I have had at this restaurant! She deserves to be recognized. We will be back!
Penny A
Cole is THE BEST EVER! He makes the meal !
Atmosphere: 5
Food: 5
Service: 5
Rayse Thomas
Order a 12oz ribeye medium, received a burnt 5oz piece of leather. Order an 11oz sirloin, received a well done sirloin. Also overheard our hostess complain to another hostess about us sending our food back.
Atmosphere: 3
Food: 1
Service: 1
Melissa Fox
The waitress was not friendly at all!!! Our appetizer came out perfect which was the fried the pickles however my son's hot dog was terrible and my husband got the appetizer with wings and all the fried pickles on it was burnt and my mash potatoes was supposed to be loaded and they was plain so I had a manager come to the table and told her what was wrong and she said the pickles aren't burnt in my eyes but whatever and she said we can add the toppings to your mashed potatoes it's not that big of deal with a bad attitude and i say this I won't go back to this location cause 1 a manager dont talk to a customer like that at all.
Atmosphere: 2
Food: 1
Service: 2
Monte
It's a typical Texas Roadhouse. Good food, great wait staff.
Atmosphere: 3
Food: 4
Service: 4
j wade
Server was great Food was a disappointment
Atmosphere: 4
Food: 2
Service: 5
MechJT
This place can be Awesome! But needs a Awesome staff. Starting to fail though. Customer service is not what it used to be.
I didn't eat my meal watching the staff not helping each other or taking plates from tables... And they didn't even give me what I ordered!
Atmosphere: 5
Food: 1
Service: 1
So Kelse
It didn’t start with a bad experience but soon became one. My husband’s steak came out completely raw in the middle. The server was chatting up with her friends right behind us for 10 minutes. It had been 15 minutes post food drop off before she came to check. We asked for her to cook the steak more and to box it up to go. We get home only to open up the box and it doesn’t even look like they cooked the steak anymore still completely raw in the middle. We won’t be returning to this location
Atmosphere: 4
Food: 2
Service: 3
Tonya O'Brien
The music was loud! Service was good and the food was great!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: With Sirloin 6 Oz, Rolls with Cinnamon Butter, Ribs, Cheese Fries with Bacon, Silverware, Cheeseburgers, Mashed Potatoes
Brittany Zimnickas
Food wasn't ready. The wait was about 20 mins to get the order
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: With Sirloin 6 Oz, Silverware, Cheeseburgers, Mashed Potatoes, Chicken Caesar Salad, Steamed Broccoli
Waited 20 minutes to be seated. Then I ordered a Salad, Loaded Baked Potato and New York Strip at 1:13 pm. After I asked the waitress twice, did she put in my order, she finally said something is wrong, "I'm getting the manager." The manager took 5 minutes to come over with no explanation! The manager is as clueless as the server! Walked out of the dump! Pathetic management and horrible service.
Atmosphere: 1
Food: 1
Service: 1
Gavin McGraw
4/10 food +1 for the rolls. 5/10.
We waited 50 minutes for our 2 burgers to get done. My bacon cheeseburger had no condiments even though I requested them. The patty is moderately thick and a little juicy but very bland. I couldn't even eat it by itself. The cheese wasn't melted on there but fine. The bacon was delicious. The buns were ok. The fries were overseasoned and didn't taste very good either. Acceptable. The service was ok but they would just go around reciting the same things to every other customer. Average service I guess. The wait was not too long to get it and the peanuts and rolls were delicious.
If you want a burger, eat at Black Circle Bistro or Casablanca.
Atmosphere: 4
Food: 2
Service: 3
Misti Rhodes
Absolutely delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rolls with Cinnamon Butter, Blooming Onion
Bethany Reilmann
I can’t say enough good things about our server Zamiah! I don’t think I’ve ever had a more attentive server on a busy weekend afternoon. Zamiah was on top of everything and anticipated our needs, which was very appreciated. The food came out quickly and was very good.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Buttered Corn, Rolls with Cinnamon Butter
Our meal was cooked perfectly and tasted perfect but made our meal was the exceptional service we got from our server Tish T. She was hands down the best server I legit think I have had at this restaurant! She deserves to be recognized. We will be back!
Cole is THE BEST EVER! He makes the meal !
Atmosphere: 5
Food: 5
Service: 5
Order a 12oz ribeye medium, received a burnt 5oz piece of leather.
Order an 11oz sirloin, received a well done sirloin.
Also overheard our hostess complain to another hostess about us sending our food back.
Atmosphere: 3
Food: 1
Service: 1
The waitress was not friendly at all!!! Our appetizer came out perfect which was the fried the pickles however my son's hot dog was terrible and my husband got the appetizer with wings and all the fried pickles on it was burnt and my mash potatoes was supposed to be loaded and they was plain so I had a manager come to the table and told her what was wrong and she said the pickles aren't burnt in my eyes but whatever and she said we can add the toppings to your mashed potatoes it's not that big of deal with a bad attitude and i say this I won't go back to this location cause 1 a manager dont talk to a customer like that at all.
Atmosphere: 2
Food: 1
Service: 2
It's a typical Texas Roadhouse. Good food, great wait staff.
Atmosphere: 3
Food: 4
Service: 4
Server was great
Food was a disappointment
Atmosphere: 4
Food: 2
Service: 5
This place can be Awesome! But needs a Awesome staff. Starting to fail though. Customer service is not what it used to be.
I didn't eat my meal watching the staff not helping each other or taking plates from tables... And they didn't even give me what I ordered!
Atmosphere: 5
Food: 1
Service: 1
It didn’t start with a bad experience but soon became one. My husband’s steak came out completely raw in the middle. The server was chatting up with her friends right behind us for 10 minutes. It had been 15 minutes post food drop off before she came to check. We asked for her to cook the steak more and to box it up to go. We get home only to open up the box and it doesn’t even look like they cooked the steak anymore still completely raw in the middle. We won’t be returning to this location
Atmosphere: 4
Food: 2
Service: 3
The music was loud! Service was good and the food was great!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: With Sirloin 6 Oz, Rolls with Cinnamon Butter, Ribs, Cheese Fries with Bacon, Silverware, Cheeseburgers, Mashed Potatoes
Food wasn't ready. The wait was about 20 mins to get the order
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: With Sirloin 6 Oz, Silverware, Cheeseburgers, Mashed Potatoes, Chicken Caesar Salad, Steamed Broccoli
Restaurantji Recommends
Waited 20 minutes to be seated. Then I ordered a Salad, Loaded Baked Potato and New York Strip at 1:13 pm. After I asked the waitress twice, did she put in my order, she finally said something is wrong, "I'm getting the manager." The manager took 5 minutes to come over with no explanation! The manager is as clueless as the server! Walked out of the dump! Pathetic management and horrible service.
Atmosphere: 1
Food: 1
Service: 1
4/10 food
+1 for the rolls.
5/10.
We waited 50 minutes for our 2 burgers to get done. My bacon cheeseburger had no condiments even though I requested them. The patty is moderately thick and a little juicy but very bland. I couldn't even eat it by itself. The cheese wasn't melted on there but fine. The bacon was delicious. The buns were ok.
The fries were overseasoned and didn't taste very good either. Acceptable.
The service was ok but they would just go around reciting the same things to every other customer. Average service I guess.
The wait was not too long to get it and the peanuts and rolls were delicious.
If you want a burger, eat at Black Circle Bistro or Casablanca.
Atmosphere: 4
Food: 2
Service: 3
Absolutely delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rolls with Cinnamon Butter, Blooming Onion
I can’t say enough good things about our server Zamiah! I don’t think I’ve ever had a more attentive server on a busy weekend afternoon. Zamiah was on top of everything and anticipated our needs, which was very appreciated. The food came out quickly and was very good.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Buttered Corn, Rolls with Cinnamon Butter
Best in beckley
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