Just stopped by fir a quick drink and Strawberry & Creme Poppers. I was Greeted by Ian who had a Pleasant and Cheery Smile. He was Kind Respectful and Nice. Stop by and Say Hi to Ian ☺️☺️☺️
Kevin Sochor
Nothing like KFC chicken anywhere.
Christopher Gregg
I just want to take a moment to recognize Ian, who works at the KFC in Benwood, West Virginia. I don’t usually leave reviews, but this young man truly deserves it. From the moment I stepped in, Ian went above and beyond to help me with my order. He was incredibly helpful, kind, and respectful — and honestly, he saved me from spending nearly $50 by patiently walking me through some better-value meal options. His knowledge of the menu, paired with his maturity and professionalism, was impressive — especially considering he’s still in high school.
It’s rare to see that level of customer care and thoughtfulness from anyone, let alone someone so young. Ian carries himself with a calm confidence and attentiveness that reflects extremely well on your team. He made me feel valued as a customer and genuinely improved my experience.
Employees like Ian are the kind that keep people coming back. I truly hope management sees what an asset he is to the store — he’s already working at a level beyond what’s expected. Give that young man a raise, a bonus, or at the very least, some serious recognition. He’s the kind of employee that makes a company better.
HostileNacho
Workers couldn't give 2 shits if they got your order right. Won't be back.
Wendy Sturm
Cashier, Angelina, was very rude. She acted like we were an inconvenience. Instead of listening to my order she was rude and had to come out and asked me to confirm it. Long wait for food and not one vehicle has come up behind us in over 10 minutes. Prices are to high service sucks and I can see business is down. Won’t be back.
Dana Williams
Turning into a great place to eat
Melissa Clutter
I placed an order online to pick up. I went to pick up my order and all 6 of the employees were outside messing around. One lady was working alone inside with three people ordering. I ordered a 16 piece meal and only received 10 pieces which looked as if it had been from much earlier in the day. I was also missing a side dish. No one came to help the one lady who was working alone. Very disappointed
Atmosphere: 1
Food: 2
Service: 1
DaKushQueen420247
Technically I wouldn't give any stars to be honest poorest service tonight out of any other times I go there, I got no butter n half my rolls has pieces missing like staff was eating on it n the got a attitude when I placing my order and my chicken was terrible n not include my other food was cold af
Atmosphere: 1
Food: 1
Service: 1
Sarah Gorder
3 times I ordered chicken nuggets, always burnt. it’s also all breading and barley chicken. 10/10 never getting again. Taco Bell will get my service instead.
Atmosphere: 1
Food: 1
Service: 1
Dannelle Curtis
How does a CHICKEN ESTABLISHMENT RUN OUT OF CHICKEN. YOU SERVE CHICKEN. YOU CANT BE MAKING ANY MONEY IF YOU HAVE NO CHICKEN.
They gave me mashed potatos and i asked for mac abd cheese
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Fried Chicken
CeeDee Ree
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Micro Side of Slaw, Gravy
Betty Nice
Order was messed up originally, not only did they fix my order, but they had given me a free large cake and a discount for mothers day. Best KFC in town! Good food and great service. Also gave free candy for mothers day.
Atmosphere: 5
Food: 5
Service: 5
don
Staff is slow, consistently gets your order wrong avoid at all costs
Atmosphere: 1
Food: 1
Service: 1
Brian Martin
It's been a long time since I've eaten at KFC. I saw an advertisement on Facebook for an 8 piece bucket special for $10.00 on Tuesday. I thought it was worth a trip. My wife and I enjoyed the chicken and a side of coleslaw. They also had some small fried apple pies, which were also enjoyable. If the special continues, this will likely be our regular Tuesday night dinner. We even have some leftovers for lunch tomorrow. One additional note, this location has seen some renovations. It was very nice and clean. The employees were friendly and helpful.I recommend stopping by this location.
Just stopped by fir a quick drink and Strawberry & Creme Poppers. I was Greeted by Ian who had a Pleasant and Cheery Smile. He was Kind Respectful and Nice. Stop by and Say Hi to Ian ☺️☺️☺️
Nothing like KFC chicken anywhere.
I just want to take a moment to recognize Ian, who works at the KFC in Benwood, West Virginia. I don’t usually leave reviews, but this young man truly deserves it. From the moment I stepped in, Ian went above and beyond to help me with my order. He was incredibly helpful, kind, and respectful — and honestly, he saved me from spending nearly $50 by patiently walking me through some better-value meal options. His knowledge of the menu, paired with his maturity and professionalism, was impressive — especially considering he’s still in high school.
It’s rare to see that level of customer care and thoughtfulness from anyone, let alone someone so young. Ian carries himself with a calm confidence and attentiveness that reflects extremely well on your team. He made me feel valued as a customer and genuinely improved my experience.
Employees like Ian are the kind that keep people coming back. I truly hope management sees what an asset he is to the store — he’s already working at a level beyond what’s expected. Give that young man a raise, a bonus, or at the very least, some serious recognition. He’s the kind of employee that makes a company better.
Workers couldn't give 2 shits if they got your order right. Won't be back.
Cashier, Angelina, was very rude. She acted like we were an inconvenience. Instead of listening to my order she was rude and had to come out and asked me to confirm it. Long wait for food and not one vehicle has come up behind us in over 10 minutes. Prices are to high service sucks and I can see business is down. Won’t be back.
Turning into a great place to eat
I placed an order online to pick up. I went to pick up my order and all 6 of the employees were outside messing around. One lady was working alone inside with three people ordering. I ordered a 16 piece meal and only received 10 pieces which looked as if it had been from much earlier in the day. I was also missing a side dish. No one came to help the one lady who was working alone. Very disappointed
Atmosphere: 1
Food: 2
Service: 1
Technically I wouldn't give any stars to be honest poorest service tonight out of any other times I go there, I got no butter n half my rolls has pieces missing like staff was eating on it n the got a attitude when I placing my order and my chicken was terrible n not include my other food was cold af
Atmosphere: 1
Food: 1
Service: 1
3 times I ordered chicken nuggets, always burnt. it’s also all breading and barley chicken. 10/10 never getting again. Taco Bell will get my service instead.
Atmosphere: 1
Food: 1
Service: 1
How does a CHICKEN ESTABLISHMENT RUN OUT OF CHICKEN. YOU SERVE CHICKEN. YOU CANT BE MAKING ANY MONEY IF YOU HAVE NO CHICKEN.
Food: 4
Service: 5
Restaurantji Recommends
They gave me mashed potatos and i asked for mac abd cheese
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Fried Chicken
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Micro Side of Slaw, Gravy
Order was messed up originally, not only did they fix my order, but they had given me a free large cake and a discount for mothers day. Best KFC in town! Good food and great service. Also gave free candy for mothers day.
Atmosphere: 5
Food: 5
Service: 5
Staff is slow, consistently gets your order wrong avoid at all costs
Atmosphere: 1
Food: 1
Service: 1
It's been a long time since I've eaten at KFC. I saw an advertisement on Facebook for an 8 piece bucket special for $10.00 on Tuesday. I thought it was worth a trip. My wife and I enjoyed the chicken and a side of coleslaw. They also had some small fried apple pies, which were also enjoyable. If the special continues, this will likely be our regular Tuesday night dinner. We even have some leftovers for lunch tomorrow. One additional note, this location has seen some renovations. It was very nice and clean. The employees were friendly and helpful.I recommend stopping by this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Piece Meal, Fried Chicken
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