Well. This place has been better in the past. Management really needs to look at getting different help in this place. Probably won't be coming back here. Food and customer service has dropped significantly.
Atmosphere: 2
Food: 1
Service: 2
Camron Hansen
Desperately needs new employees. Food always takes way way way too long to make. Some employees are rude and makes guest feel unwelcome.
Atmosphere: 4
Food: 4
Service: 1
McConaughey Development
I would find any other subway in the valley to go to, and order from there. The subway in Benwood only hires the laziest, most unhygienic people. If you order online it won’t be waiting for you. If you come in person the sandwich artist will cry about how work is so hard. Not a one time thing, it’s constant. This place is disgusting, save yourself.
Atmosphere: 1
Food: 1
Service: 1
douglas edgell
Just ordered 3 footloose not one of them are how i ordered them online For the 3rd time this month not one sandwich has been made the way I specified. No idea how to get hold of the owner but you owe me sandwiches made right I hate to even write this but it's gotta get better you should care about ur customers Orwell stop next week for replacements see how it goes if I'm standing there I can be sure they are made right definitely can't order on line to get the deals and points
Jordan Niebergall
This location has gone completely down hill. Got a sub today and ordered it online. It was made completely wrong, and also was completely wrong and falling apart. Poor management and poor training.
Atmosphere: 1
Food: 1
Service: 1
Jim Pastorius
Should shut the place down.... They are always out of stuff....These new owners need to sell before it's to late... $11.00 for a sub with just lettuce and black olives....that's all they had
Atmosphere: 1
Food: 1
Service: 1
Breauna Jennison
I placed a pick up order, after getting home( only two blocks away) I found that none of my sandwiches were toasted and on the wrong bread, there was so much sauce on them that the bread got soggy, I called to complain and was hung up on, so I came into the store to ask why he hung up and his (Gage ) excuse was “ I had customers in the store”. These sandwiches were very nasty looking.
Atmosphere: 1
Food: 1
Service: 1
Jeff Nickell
Used to come here and get great service. New owner, new employees. Came over day for lunch. Only one person working. He was in the restroom. Finally came out and started making online orders. I walked out. Was never greeted or even acknowledged.
Second trip, took forever to get served.
3rd and my final visit. 2 guys working. Neither greeted us. Ordered my sub, no wheat bread, no jalapenos, no MVP vinagrette, no napkins, no iced tea only fountain pop.
Place does not look clean like it used to. Employees with poor attitudes. Just all around bad. Been coming here for 10-11 years when I'm in Benwood working. Looks like it's Wendy's only from now on.
Atmosphere: 1
Food: 1
Service: 1
HostileNacho
This location has gone extremely downhill since the transition of ownership. They are always out of items, and the customer service is horrendous. You're very lucky to be greeted when you walk in the door. There's no point in ordering online as they won't even have it ready. I've been going here for years. No more.
I just like to know if they are supposedly be open till 7pm why do they close early on March 18th? I have already seen 5 cars pull in and pull out? Door opened and whoever was working at 6:40 pm. Said they are closed? False advertisement for 1??
Atmosphere: 3
Food: 3
Service: 3
Ryan Vicker
Close 20 minutes early, waste my time
Carol Seeley
The food was fresh, the girls were so busy with orders they didn't have time to chit chat like they normally do.
Atmosphere: 4
Food: 4
Service: 4
Melissa McDowell
This Subway had great customer service and the food was great.
Well. This place has been better in the past. Management really needs to look at getting different help in this place. Probably won't be coming back here. Food and customer service has dropped significantly.
Atmosphere: 2
Food: 1
Service: 2
Desperately needs new employees. Food always takes way way way too long to make. Some employees are rude and makes guest feel unwelcome.
Atmosphere: 4
Food: 4
Service: 1
I would find any other subway in the valley to go to, and order from there. The subway in Benwood only hires the laziest, most unhygienic people. If you order online it won’t be waiting for you. If you come in person the sandwich artist will cry about how work is so hard. Not a one time thing, it’s constant. This place is disgusting, save yourself.
Atmosphere: 1
Food: 1
Service: 1
Just ordered 3 footloose not one of them are how i ordered them online
For the 3rd time this month not one sandwich has been made the way I specified. No idea how to get hold of the owner but you owe me sandwiches made right
I hate to even write this but it's gotta get better you should care about ur customers Orwell stop next week for replacements see how it goes if I'm standing there I can be sure they are made right definitely can't order on line to get the deals and points
This location has gone completely down hill. Got a sub today and ordered it online. It was made completely wrong, and also was completely wrong and falling apart. Poor management and poor training.
Atmosphere: 1
Food: 1
Service: 1
Should shut the place down.... They are always out of stuff....These new owners need to sell before it's to late... $11.00 for a sub with just lettuce and black olives....that's all they had
Atmosphere: 1
Food: 1
Service: 1
I placed a pick up order, after getting home( only two blocks away) I found that none of my sandwiches were toasted and on the wrong bread, there was so much sauce on them that the bread got soggy, I called to complain and was hung up on, so I came into the store to ask why he hung up and his (Gage ) excuse was “ I had customers in the store”. These sandwiches were very nasty looking.
Atmosphere: 1
Food: 1
Service: 1
Used to come here and get great service. New owner, new employees. Came over day for lunch. Only one person working. He was in the restroom. Finally came out and started making online orders. I walked out. Was never greeted or even acknowledged.
Second trip, took forever to get served.
3rd and my final visit. 2 guys working. Neither greeted us. Ordered my sub, no wheat bread, no jalapenos, no MVP vinagrette, no napkins, no iced tea only fountain pop.
Place does not look clean like it used to. Employees with poor attitudes. Just all around bad. Been coming here for 10-11 years when I'm in Benwood working. Looks like it's Wendy's only from now on.
Atmosphere: 1
Food: 1
Service: 1
This location has gone extremely downhill since the transition of ownership. They are always out of items, and the customer service is horrendous. You're very lucky to be greeted when you walk in the door. There's no point in ordering online as they won't even have it ready. I've been going here for years. No more.
Food: 2
Service: 1
Worst Subway ever. Sub went in the trash.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I just like to know if they are supposedly be open till 7pm why do they close early on March 18th? I have already seen 5 cars pull in and pull out? Door opened and whoever was working at 6:40 pm. Said they are closed? False advertisement for 1??
Atmosphere: 3
Food: 3
Service: 3
Close 20 minutes early, waste my time
The food was fresh, the girls were so busy with orders they didn't have time to chit chat like they normally do.
Atmosphere: 4
Food: 4
Service: 4
This Subway had great customer service and the food was great.
Atmosphere: 4
Food: 5
Service: 5
Nice friendly service
Atmosphere: 4
Food: 4
Service: 5
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