At this point everyone needs FIRED. The Danville location always makes everything the correct way. At this location on top of consistently being 20-30mins after the time given, the food isn't even correct. If you order her there's at least an %80 you'll be disappointed.
Atmosphere: 1
Food: 1
Service: 1
Shannon Hoffman
Place was very clean, staff was very nice, and the food came out fast and was delicious
Atmosphere: 4
Food: 5
Service: 5
Shelia Rainwater
Sitting here at the moment….first rude, girl was straight up rude. Workers family was here standing and talking behind counter and in kitchen. Not very restaurant business like. I’m sorry but this first and last time I will ever come here. We spent $80 and idc about the price at all but how about a smile and not looking at us like we are inconveniencing them. Dining area smells like spoiled milk not sure if it’s the other people or just the dining area. I’m not the person to do this but guess today just wasn’t the day. And they told us no small pizzas only could order medium or large?! Chapmanville WV 25508 Pizza Hut
Atmosphere: 1
Food: 2
Service: 1
John Tina Swope III
Come to pickup scheduled order guess what not done because employees are standing outside smoking and yapping with their buddies in the blue Mitsubishi SUV
Atmosphere: 1
Food: 3
Service: 1
Scott Ferenczi
Paid for delivery and tip! Only to be told they dont deliver! They told me I have to come get it myself. So i did. They kept my delivery fee and tip! And it's been nothing but a hassel trying to get it back! Avoid this clown place!
Atmosphere: 5
Food: 5
Service: 1
Cassy Mullins
The food is always great but be aware, they do not have any drivers, if you order delivery, they will use door dash, I literally had to cancel my order and go and pick up a fresh order on my own because Door Dash stole my order. So be aware that if you order delivery you may have your order stolen.
Atmosphere: 3
Food: 5
Service: 5
andy janssen
Good pizza , thank you
Atmosphere: 5
Food: 4
Service: 5
Kirsten
If I could give this place a 0 I would. My husband got food poisoning from here and has been hurting since eating here the other day. We will never eat here again. I would advise everyone to be careful when eating here.
The worst pizza I have ever had. I could barely see the extra toppings this is a stay away from
Atmosphere: 1
Food: 1
Service: 1
Larry Wiggins
Should have kept the original building , but the drive thru is a plus now. Not much parking , and if you do park cars in the drive thru have a tight area to turn & drive in. Still not delivering, I even offered to start my own driving company to help and never got a call from the regional manger.
Atmosphere: 2
Food: 5
Service: 2
Deanna Miller
Chapmanville, WV. Dined in and got a salad from the salad bar. 1st bite - I had to spit it out in a napkin. Something tasted rotted. I believe it was the ham. The cucumbers were slimy & I didn’t even dare put that in my mouth. My husband got a pepperoni lovers melt p’zone- that had 1 layer of pepperoni and very little cheese. I ordered a 6pc bone in wings naked. 1 of the wings honestly looked like a very small deep fried cauliflower. The other 5 wings were decent. And the french fries tasted good. BUT Overall that was a waste of $38.00. Will NOT be back at this location and it’s a shame because it has such a nice dining area & very spacious for family outings and such.
Atmosphere: 2
Food: 1
Service: 1
Jessica Carter
We placed order and waited one hour and when we went in to pick up the order they had given our order to someone else and was trying to give us someone else’s order and had to argue with them to get my money back…. VERY POOR customer service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breadsticks
Pam Parsley
I ordered 3 pizzas online from chapmanville wv Pizza Hut. I paid the cashier $42.16 and she disappeared behind the counter for 7minutes. Yes I was clock watching because these were for a bunch of hungry toddlers at a family cook out. Another lady, I assume the manager, said that they had given my pizzas to someone else and that they could either remake them or give me an “in store credit”. I’m a nice person and realize mistakes happen. I said “just give me my money back”. Her reply “ we don’t give refunds” I was dumbfounded! I had a party waiting 15 minutes away. What was I to say except… she wouldn’t give me my money back and I don’t want a credit that, now, I will never use , so I said remake them. Do you think that I got anything other than a lame “sorry”? Yeh I got 3 pizzas that I would be ashamed to sell to someone, especially someone whose order I goofed on and had to remake! Pitiful!
At this point everyone needs FIRED. The Danville location always makes everything the correct way. At this location on top of consistently being 20-30mins after the time given, the food isn't even correct. If you order her there's at least an %80 you'll be disappointed.
Atmosphere: 1
Food: 1
Service: 1
Place was very clean, staff was very nice, and the food came out fast and was delicious
Atmosphere: 4
Food: 5
Service: 5
Sitting here at the moment….first rude, girl was straight up rude. Workers family was here standing and talking behind counter and in kitchen. Not very restaurant business like. I’m sorry but this first and last time I will ever come here. We spent $80 and idc about the price at all but how about a smile and not looking at us like we are inconveniencing them. Dining area smells like spoiled milk not sure if it’s the other people or just the dining area. I’m not the person to do this but guess today just wasn’t the day. And they told us no small pizzas only could order medium or large?! Chapmanville WV 25508 Pizza Hut
Atmosphere: 1
Food: 2
Service: 1
Come to pickup scheduled order guess what not done because employees are standing outside smoking and yapping with their buddies in the blue Mitsubishi SUV
Atmosphere: 1
Food: 3
Service: 1
Paid for delivery and tip! Only to be told they dont deliver! They told me I have to come get it myself. So i did. They kept my delivery fee and tip! And it's been nothing but a hassel trying to get it back! Avoid this clown place!
Atmosphere: 5
Food: 5
Service: 1
The food is always great but be aware, they do not have any drivers, if you order delivery, they will use door dash, I literally had to cancel my order and go and pick up a fresh order on my own because Door Dash stole my order. So be aware that if you order delivery you may have your order stolen.
Atmosphere: 3
Food: 5
Service: 5
Good pizza , thank you
Atmosphere: 5
Food: 4
Service: 5
If I could give this place a 0 I would.
My husband got food poisoning from here and has been hurting since eating here the other day. We will never eat here again. I would advise everyone to be careful when eating here.
Atmosphere: 1
Food: 1
Service: 1
Who doesn't love pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Meat Pizza, Boneless Wings, Cinnamon Sticks, Pepperoni Lover's Pizza, Meat Lover's Pizza
Used to be really good until the last few months now it takes over an hour too get your order it’s crazy slow
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
The worst pizza I have ever had. I could barely see the extra toppings this is a stay away from
Atmosphere: 1
Food: 1
Service: 1
Should have kept the original building , but the drive thru is a plus now. Not much parking , and if you do park cars in the drive thru have a tight area to turn & drive in. Still not delivering, I even offered to start my own driving company to help and never got a call from the regional manger.
Atmosphere: 2
Food: 5
Service: 2
Chapmanville, WV.
Dined in and got a salad from the salad bar. 1st bite - I had to spit it out in a napkin. Something tasted rotted. I believe it was the ham. The cucumbers were slimy & I didn’t even dare put that in my mouth. My husband got a pepperoni lovers melt p’zone- that had 1 layer of pepperoni and very little cheese. I ordered a 6pc bone in wings naked. 1 of the wings honestly looked like a very small deep fried cauliflower. The other 5 wings were decent. And the french fries tasted good. BUT Overall that was a waste of $38.00. Will NOT be back at this location and it’s a shame because it has such a nice dining area & very spacious for family outings and such.
Atmosphere: 2
Food: 1
Service: 1
We placed order and waited one hour and when we went in to pick up the order they had given our order to someone else and was trying to give us someone else’s order and had to argue with them to get my money back…. VERY POOR customer service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breadsticks
I ordered 3 pizzas online from chapmanville wv Pizza Hut. I paid the cashier $42.16 and she disappeared behind the counter for 7minutes. Yes I was clock watching because these were for a bunch of hungry toddlers at a family cook out. Another lady, I assume the manager, said that they had given my pizzas to someone else and that they could either remake them or give me an “in store credit”. I’m a nice person and realize mistakes happen. I said “just give me my money back”. Her reply “ we don’t give refunds” I was dumbfounded! I had a party waiting 15 minutes away. What was I to say except… she wouldn’t give me my money back and I don’t want a credit that, now, I will never use , so I said remake them. Do you think that I got anything other than a lame “sorry”? Yeh I got 3 pizzas that I would be ashamed to sell to someone, especially someone whose order I goofed on and had to remake! Pitiful!
Food: 1
Service: 1
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