My husband just left there. He was in drive thru for over 5 mins and was told to hold on. Finally after waiting for so long he went inside where there was only 2 people ordering food. And plenty of workers but mainly standing doing absolutely nothing and gave no good reason for not taking his order at the window other than they didn't mean to. Then as my husband was leaving he seen another person being left in the drive thru as well. So if your willing to wait over 10 minutes in pretty much empty establishment and deal with workers who would rather hit on people and talk on there phones instead of work then by all means come here. And sadly this isn't the first time this has happened.
Atmosphere: 1
Food: 5
Service: 1
S S
Just don’t bother. They have 4 people on the floor and it looks like none of them have any organization whatsoever. The place was slow when we came in and it appears they were completely unprepared for 4 customer orders. Manager tries to come out and schmooze with disgruntled guests only to disappear and leave his team floundering. +10 mins, 2 customers in front of me, and no food still. Also, no root beer floats available at a&w on a Thursday? Man on the fryer is just bare handing breaded shrimp without gloves… I just can’t.
Atmosphere: 1
Food: 1
Service: 1
C Peterson
Super friendly, food made fresh, everything was tasty. Bathrooms and restaurant were clean. Disappointed that we couldn't get floats because of a maintenance issue, not staff fault but still sad. We'll definitely stop again next time we're in town.
Recommended dishes: Hush Puppies
Lorenzo Ray
Probably not their fault, but how are you going to be known for root beer floats and not have ice cream? You don't see many A&W's around anymore, and I understand this is a combo store with Long John Silver's, which, to be clear, was not my understanding when I GPS'd here. I was not serviced, so I could not rate the service, but the place looked awful. It's a shame looking at other reviews how this combination store operates. Truly mediocre, and definitely not worth the drive. Now I understand why we are seeing the end of the A&W legacy.
Atmosphere: 1
Food: 1
Lisa B
Food was decent. Service was decent. Atmosphere was gross. Dirty with sticky seats. Will not be back.
Atmosphere: 1
Food: 3
Service: 3
Alfonso Cardenas
The fish was fresh and everything was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hush Puppies, Root Beer Float, Cheeseburger, Long John Shrimp Basket, Seafood Platter
Shua Washington
The place needs to be shut down, nasty and disgusting and dirty the workers look overworked, people need to learn how to appreciate their workers... They even looked like they didn't even have a lunch break. The poor lady that was taking the orders at the window.She looked like she was hungry and then at lunch break... She was actually eating.. The food wasn't even worth it.It was very greasy and nasty.. How could you wash your hands? The paper towel wasn't up there correctly. It was just disgustingly nasty...
Atmosphere: 1
Food: 1
Service: 1
chrisgurl30
Went just now around 930 p.m. to be told that grill is closed. The posted hours are open til 10 p.m.
Atmosphere: 1
Food: 1
Service: 1
Eric Woodard
Well, we didn't die. But we were 30 seconds from walking about when we finally had someone come take our order. Wish it had been 30 more seconds cause the rest of the experience was underwhelming.
Arrived at 8pm today. Asked for a burger. Was told the grill was already off and cleaned for the night even though your hours state you’re open until 10pm. Order just fries. Pull around. After 10 minutes of waiting behind one car, we left.
DO BETTER!
Atmosphere: 1
Food: 1
Service: 1
Amanda Weber
Great food, amazing rootbeer shakes!
Kid-friendliness: Kid menu was great and big portions
Although I had the fish platter. My son and brother both had papa burgers. With looked awesome. The platter was perfect.
Dan Tabler
The food was good except for the fries that were just OK. Service was good and the place was clean.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheeseburger
Me Garcia
We ordered 4 papa burger meals and they got two wrong, they were not freshly cooked and barely warm. Onion rings were good but not hot. The shake I got was pretty good but could have used more chocolate flavor and the ice crushed better. Probably won't stop by again.
The salsa was flavorful.
My husband just left there. He was in drive thru for over 5 mins and was told to hold on. Finally after waiting for so long he went inside where there was only 2 people ordering food. And plenty of workers but mainly standing doing absolutely nothing and gave no good reason for not taking his order at the window other than they didn't mean to. Then as my husband was leaving he seen another person being left in the drive thru as well. So if your willing to wait over 10 minutes in pretty much empty establishment and deal with workers who would rather hit on people and talk on there phones instead of work then by all means come here. And sadly this isn't the first time this has happened.
Atmosphere: 1
Food: 5
Service: 1
Just don’t bother. They have 4 people on the floor and it looks like none of them have any organization whatsoever. The place was slow when we came in and it appears they were completely unprepared for 4 customer orders. Manager tries to come out and schmooze with disgruntled guests only to disappear and leave his team floundering. +10 mins, 2 customers in front of me, and no food still. Also, no root beer floats available at a&w on a Thursday? Man on the fryer is just bare handing breaded shrimp without gloves… I just can’t.
Atmosphere: 1
Food: 1
Service: 1
Super friendly, food made fresh, everything was tasty. Bathrooms and restaurant were clean. Disappointed that we couldn't get floats because of a maintenance issue, not staff fault but still sad. We'll definitely stop again next time we're in town.
Recommended dishes: Hush Puppies
Probably not their fault, but how are you going to be known for root beer floats and not have ice cream? You don't see many A&W's around anymore, and I understand this is a combo store with Long John Silver's, which, to be clear, was not my understanding when I GPS'd here. I was not serviced, so I could not rate the service, but the place looked awful. It's a shame looking at other reviews how this combination store operates. Truly mediocre, and definitely not worth the drive. Now I understand why we are seeing the end of the A&W legacy.
Atmosphere: 1
Food: 1
Food was decent. Service was decent. Atmosphere was gross. Dirty with sticky seats. Will not be back.
Atmosphere: 1
Food: 3
Service: 3
The fish was fresh and everything was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hush Puppies, Root Beer Float, Cheeseburger, Long John Shrimp Basket, Seafood Platter
The place needs to be shut down, nasty and disgusting and dirty the workers look overworked, people need to learn how to appreciate their workers... They even looked like they didn't even have a lunch break. The poor lady that was taking the orders at the window.She looked like she was hungry and then at lunch break... She was actually eating.. The food wasn't even worth it.It was very greasy and nasty.. How could you wash your hands? The paper towel wasn't up there correctly. It was just disgustingly nasty...
Atmosphere: 1
Food: 1
Service: 1
Went just now around 930 p.m. to be told that grill is closed. The posted hours are open til 10 p.m.
Atmosphere: 1
Food: 1
Service: 1
Well, we didn't die. But we were 30 seconds from walking about when we finally had someone come take our order. Wish it had been 30 more seconds cause the rest of the experience was underwhelming.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Arrived at 8pm today. Asked for a burger. Was told the grill was already off and cleaned for the night even though your hours state you’re open until 10pm. Order just fries. Pull around. After 10 minutes of waiting behind one car, we left.
DO BETTER!
Atmosphere: 1
Food: 1
Service: 1
Great food, amazing rootbeer shakes!
Kid-friendliness: Kid menu was great and big portions
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hush Puppies, Root Beer Float, Cheeseburger
Although I had the fish platter. My son and brother both had papa burgers. With looked awesome. The platter was perfect.
The food was good except for the fries that were just OK. Service was good and the place was clean.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheeseburger
We ordered 4 papa burger meals and they got two wrong, they were not freshly cooked and barely warm. Onion rings were good but not hot. The shake I got was pretty good but could have used more chocolate flavor and the ice crushed better. Probably won't stop by again.
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Root Beer Float
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