Burger King

737 Willow Spring Dr, Charles Town
(304) 728-6549

Recent Reviews

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Mackenzie Viands

How do you run out of whoppers? Especially during a promotion? Either your manager needs help running shift or is just lazy. FYI the burgers on the other burgers are the same thing. I mean, if you're out of whoppers, you're out of everything. Then close. That would save you from getting bad reviews. Just some insight! Customer service is absolutely just unknown to you guys.

Atmosphere: 1

Food: 1

Service: 1

James Sevre

It was 9:30 in the morning and I asked for whopper jrs and was told that this Burger King does not honor what all the other burger kings do with being able to order lunch all day long. Lady was very rude and didn’t even ask if I wanted breakfast food at that point! Would not recommend coming here at all after seeing all the other reviews as well about the sub par food making!

Atmosphere: 1

Food: 1

Service: 1

Ivan Ball

My orders get canceled all the time

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: French Fries, BK Chicken Fries

Dejay Lagos

Orlando took our order, was patient and helpful with our off menu order. He was polite as he read our order back to ensure he was correct. After our order went back to the cooks, one of them asked him clarifying questions to ensure he made everything correct. All around great service!

Kid-friendliness: Crowns and family seating

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Chicken Sandwich, Impossible Whopper

Lisa Kean (MommaLisa)

It's Food..... Fast...... Not Great, but Not Awful either

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: French Fries, Sandwich

Pierre Andre

They were open. It was 6:30am. Went through drive through with no response. Went around and parked near the entrance. Lady in charge of drive through was talking to coworker with drive through headphones in her hand. I walked in, I hear her say, that customers won't let her, get herself settled. I go, to the counter, and NOW she responds to drive through while I wait.

That was my experience

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Sandwich

Daniel Johnson

Last time I was there The person on the microphone is sad. They'll be right with me. I waited 20 minutes, got mad, started to leave. Wife told me to turn around cuz she really wanted cheesy tots then I got my order within 10 minutes

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Flame Grilled Beef

Gene Williams

I pulled in around 11:15 AM on 5 Nov and ordered a Whopper to go at the drive-through. Got on the road and on route 9 headed over the Blue Ridge opened the burger. It was two dry
patties of beef on a bun, nothing else. .nada....no sauce, no nothing. It was inedible. I couldn't go back to return it and got no receipt.

Atmosphere: 1

Food: 1

Service: 1

Laurie Saunders

At least the food and service were good. I think they were new. They were out of most of the soft drink options, no honey mustard.

It's a Saturday. Don't you prepare for a weekend rush?

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: French Fries, Nuggets

Juliana Brandao Ceciliotti de Assis

Food was very tasty. Staff members were polite & friendly.

Atmosphere: 5

Food: 5

Service: 5

Holly Bartley

Food was very tasty. Staff members were polite & friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

Julia Moody

EVERYTHING IS always good
AND STAFF is always helpful

Wheelchair accessibility: I HAVE TOLD people ABOUT the wheelchair
When I SAW IT

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Sandwich

Michelle

Got food from here my daughters and I as soon as we started to eat the burgers we got sick couldn't even finish our meal so thanks

Food: 1

ziggy stardust

I go to this Burger King once or twice a month. For my last three visits, my food was lukewarm, and one time it was wrong. It is usually in the evening between 8 PM and 9 PM so maybe they just don’t care because their day is almost over.

Atmosphere: 3

Food: 2

Service: 2

Jest Surviving

Unpredictable on how fresh your food will be. Fresh, on the most part, stale on others. 😕

Food: 3

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