Terrible experience lady had a attitude and was rude and charged everything separately
Tim W
GPS located middle of strip. It's actually all the way to the left, not signed very well
Atmosphere: 5
Food: 5
Service: 5
emma
u guys suck be better tbh clock out
Atmosphere: 1
Food: 1
Service: 1
Heaven
Edward is so nice made me and my bfs sandwich’s good!
Atmosphere: 5
Food: 5
Service: 5
Callie Crouse
alexis and eddie were great, very welcoming and polite. 10/10
Atmosphere: 5
Food: 5
Service: 5
Alexander The Salamander
Good tuna 😋
Atmosphere: 5
Food: 5
Service: 5
Sandy Brown
The subs are delicious and the staff is always friendly
Atmosphere: 5
Food: 5
Service: 5
Hailie G.
They forced a tip onto the order that couldn't be declined. It wasn't stated anywhere in the restaurant that there was a mandatory tip forced at the card reader. I personally prefer to tip based on service and I like to tip well; there was no option to edit the amount given either. Every time I visit this location there is a problem either with service, quality, or staff. From adult managers verbally abusing younger staff members infront of customers, not listening to requests for orders even though I offered to pay extra for the double tomatoes I wanted, and varying quality of ingredients during my visits. I repeatedly give this location buissness due to my personal preference for the Subway brand but this is the only location I have ever been disappointed by. This will be my last time visiting, unfortunately the tip situation was what crossed the line. The server creating my meal deserved more than the 3 dollars the reader forced and I also believe I should be able to not tip if i had been given truely terrible service. No where in the store did it state this would be forcefully added to my bill, I walked around the room twice to be sure I didn't miss any notices that may have gone unnoticed.
Atmosphere: 3
Food: 3
Service: 3
Stephanie Frye
Went in today and got three footlongs. This restaurant is recently renovated inside and is very cute and clean. The food behind the glass all looked really good, especially the rotisserie chicken. There were fresh baked cookies coming out of the oven. It was just a nice experience. We had three different workers helping us with our order and they all did very well and were nice.
Atmosphere: 5
Food: 5
Service: 5
John Barbacueling
Not clean,someone did sweep but left the pile right in the line area to order. The filters looks really dirty on the ceiling.None of the tables where wiped.(I don’t think the workers wanted customers)I would probably of not noticed all of that if i wasn’t in line forever and repeating my order also out of American cheese and olives but someone said they been out of olives for sometime (this was today) I have been here few times only once my first time at this subway my order was great but I have never seen that worker again since. This is my last time at this subway. They need to clean this place up and get rid of the four people that where working here. They need to hire friendly people. Also get rid of the gray and white ugly wallpaper not doing any favors for this place.
I’m pregnant and wanted subway so badly but thanks to the lady who so called “helped” me ruined it all for me. I wish she had a name tag but she was very petite white lady, the other lady with glasses was way nicer. To the lady who helped me today; you definitely have anger issues, might as well you should’ve thrown veggies at me not around and slam the bag on the counter since chips didn’t fit in there, also if you need to talk to your coworker while serving a customer, you should have someone else handle the service, on top of it, I had to repeat myself twice and still didnt get what I wanted. You should not be working anywhere with that attitude and anger issues. I hope the manager sees this!!
Atmosphere: 1
Food: 5
Service: 1
Rick Moffett
Ordered the Doritos and did not look like what was advertised. Only had 16. Doritos did not taste good. Had meatball sub they burned the meatballs.
Atmosphere: 4
Food: 2
Service: 4
Brittany Rain
Desiree & Nola helped make the perfect sub!
Today I was stumbled on what to have for lunch, I really wanted a sandwich but any old sandwich wouldn’t do. I found myself entering this wonderful hidden location in the heart of Charlestown, the staff created as I entered. Not only did they ( Desiree & Nola) make the sub of my dreams but they helped me pick out my side which helped fill me up.
Much appreciated & will be stopping by again.
Atmosphere: 5
Food: 5
Service: 5
Porshia Capel
A young girl named Abby took our order and she was a complete sweetheart! Our subs were delicious!
Atmosphere: 5
Food: 5
Service: 5
Trenton Talton
I asked for a water cup and this girl named Hannah told me to leave bc I was black and other kids walked in after me and got a water cup just fine she needs to be fired. She is the only one that had denied me a water cup I got to subway everyday
Terrible experience lady had a attitude and was rude and charged everything separately
GPS located middle of strip. It's actually all the way to the left, not signed very well
Atmosphere: 5
Food: 5
Service: 5
u guys suck be better tbh clock out
Atmosphere: 1
Food: 1
Service: 1
Edward is so nice made me and my bfs sandwich’s good!
Atmosphere: 5
Food: 5
Service: 5
alexis and eddie were great, very welcoming and polite. 10/10
Atmosphere: 5
Food: 5
Service: 5
Good tuna 😋
Atmosphere: 5
Food: 5
Service: 5
The subs are delicious and the staff is always friendly
Atmosphere: 5
Food: 5
Service: 5
They forced a tip onto the order that couldn't be declined. It wasn't stated anywhere in the restaurant that there was a mandatory tip forced at the card reader. I personally prefer to tip based on service and I like to tip well; there was no option to edit the amount given either. Every time I visit this location there is a problem either with service, quality, or staff. From adult managers verbally abusing younger staff members infront of customers, not listening to requests for orders even though I offered to pay extra for the double tomatoes I wanted, and varying quality of ingredients during my visits. I repeatedly give this location buissness due to my personal preference for the Subway brand but this is the only location I have ever been disappointed by. This will be my last time visiting, unfortunately the tip situation was what crossed the line. The server creating my meal deserved more than the 3 dollars the reader forced and I also believe I should be able to not tip if i had been given truely terrible service. No where in the store did it state this would be forcefully added to my bill, I walked around the room twice to be sure I didn't miss any notices that may have gone unnoticed.
Atmosphere: 3
Food: 3
Service: 3
Went in today and got three footlongs. This restaurant is recently renovated inside and is very cute and clean. The food behind the glass all looked really good, especially the rotisserie chicken. There were fresh baked cookies coming out of the oven. It was just a nice experience. We had three different workers helping us with our order and they all did very well and were nice.
Atmosphere: 5
Food: 5
Service: 5
Not clean,someone did sweep but left the pile right in the line area to order. The filters looks really dirty on the ceiling.None of the tables where wiped.(I don’t think the workers wanted customers)I would probably of not noticed all of that if i wasn’t in line forever and repeating my order also out of American cheese and olives but someone said they been out of olives for sometime (this was today) I have been here few times only once my first time at this subway my order was great but I have never seen that worker again since. This is my last time at this subway. They need to clean this place up and get rid of the four people that where working here. They need to hire friendly people. Also get rid of the gray and white ugly wallpaper not doing any favors for this place.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I’m pregnant and wanted subway so badly but thanks to the lady who so called “helped” me ruined it all for me. I wish she had a name tag but she was very petite white lady, the other lady with glasses was way nicer.
To the lady who helped me today; you definitely have anger issues, might as well you should’ve thrown veggies at me not around and slam the bag on the counter since chips didn’t fit in there, also if you need to talk to your coworker while serving a customer, you should have someone else handle the service, on top of it, I had to repeat myself twice and still didnt get what I wanted. You should not be working anywhere with that attitude and anger issues. I hope the manager sees this!!
Atmosphere: 1
Food: 5
Service: 1
Ordered the Doritos and did not look like what was advertised. Only had 16. Doritos did not taste good. Had meatball sub they burned the meatballs.
Atmosphere: 4
Food: 2
Service: 4
Desiree & Nola helped make the perfect sub!
Today I was stumbled on what to have for lunch, I really wanted a sandwich but any old sandwich wouldn’t do. I found myself entering this wonderful hidden location in the heart of Charlestown, the staff created as I entered. Not only did they ( Desiree & Nola) make the sub of my dreams but they helped me pick out my side which helped fill me up.
Much appreciated & will be stopping by again.
Atmosphere: 5
Food: 5
Service: 5
A young girl named Abby took our order and she was a complete sweetheart! Our subs were delicious!
Atmosphere: 5
Food: 5
Service: 5
I asked for a water cup and this girl named Hannah told me to leave bc I was black and other kids walked in after me and got a water cup just fine she needs to be fired. She is the only one that had denied me a water cup I got to subway everyday
Loading...