Most convenient location after a medical appointment at the hospital across the street. Good warm food and nice atmosphere. The young man at the counter was most pleasant and served us well.
Atmosphere: 5
Food: 4
Service: 5
Michael Griffith
Since it was Friday and Lent, we gave McD a 2nd chance to serve up a good Filet O Fish meal on a fresh bun, hot fries and a cold Coke. Last Friday in Jonesville NC, we ordered the same meal at a kiosk. When we finally got it (15 minutes later) it had shrunk to the size of a slider, the fries were cold and the Coke was flat. Well...today in Charleston WV, it was the same sorry experience. Bidenomics has raised its ugly head.??
Atmosphere: 2
Food: 2
Service: 2
Joe S
Well...sigh.... I placed an order in the app at approximately 12:15. I arrived at the counter at 12:18 and my free, 3000pts, medium fry was on the shelf. I wanted to eat them with my sandwiches so I left them there. I was told at 1230 that they were waiting for my chicken to come out of the grease and then my orders would be complete and I would be omw. At 1238 my nuggets were removed from the grease, boxed, bagged and handed off to me. Let me summarize my time-line: 1217 med fry bagged and shelved, 10pc nuggets bagged and handed to me at 1239 and OH YEAH BOGO QPwC bagged...sometime before the nuggets and sometime before 1224 when I started paying close attention. So "approximately," its actually exactly because I looked up the receipt times, order times and adjusted my clock calculations to be very accurate because what else am I going to do for 22 minutes i had waited at the counter.Anyway, I certainly wasn't going to spend 30 minutes waiting for cold unpleasant food so I asked politely with words and more demanding with tone to get a fresh, hot fry and a QP worth eating. I appealed to the cashiers empathy by suggesting they wouldn't eat them either. They immediately, although begrudgingly, called for the items off screen.I had lost the battle at this point, 1241, and started eating my fresh nuggets at the counter out of the little box. When I finished consuming the nuggets my "fresh" QP and 3/5s med fry was sat in front of me at the counter. I promptly grabbed the bag and departed the store at..........1250!..?!...The nuggets were good with sw&sr dip, the fries were good having been pulled from the lard within the last 3 to 5 minutes however the container was far from correctly filled and was at least 25% low. The QP patty, cheese and condiments were fresh and proper on a warm but old bun. You know pretzelly chewy texture at the edges so it was a c minus overall.32 minutes to get a mediocre "fast" food meal. There was so many things going on in this time that were subpar, at best, from the staff, management and facility that well...sigh...I just can't. I figured out in the 10 minutes I sat in the lot that the locals already knew to steer clear of the place. This restaurant could have done some serious work if anyone cared. I recommend that you try elsewhere, I could see at least 4 other options from the parking lot. I don't know if they are better, but I know this option is sure to disappoint. Order#1688 12:17:26pm 3/15/24. 3303 mccorkle ave SE Charleston $5.38. I got what I paid for...right?! Save it.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Burger King Chicken Nuggets
Mr. Anderson
I like this chain of restaurants; this location have me hard bread and food that was obviously old and chewy. I have them three chances but every time I order from them I get something that I'm not expecting. They just aren't up to par with the other locations. I would not recommend this location to anyone, at any time, for any reason.
Atmosphere: 2
Food: 1
Service: 1
Ricky Blackburn
worst costumer service i have seen or
Atmosphere: 1
Food: 1
Service: 1
Chris Tate
Fast service with cold Fries and complete Disregard to the sticker on the wrapper ???
Atmosphere: 3
Food: 1
Service: 5
Jessica Lanham
Second time they forgot both orders of fries, and the one fry that was in the bag, the whole container was apart!! And fries were all over the bag, bad service and apparently they aren’t going to fix it
Daryl Densford
I went through the drive thru to grab a late lunch. I got a triple cheeseburger, medium fries and large sweet tea. The guy that first answered the drive thru speaker said he had to get to a register before he could take my order, but he was friendly enough. The service was quick and my order was correct. The triple cheeseburger was good, as was the sweet tea but the fries -and I normally live McD's fries- felt and tasted like they were sitting under the heat lamp for an hour. While they were warm, they were not fresh, they were hard and stale. I was driving on so didn't bother going back for fresh ones (my bad) so suffered through unsatisfactory fries.
Food: 3
Service: 4
M K
Drive thru is super slow and you sit forever. Fries are usually dead, service is ok, not great.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Mcdouble, Double Cheeseburger, Dr Pepper, Cheeseburger, French Fries, Happy Meal
I had friendly service and typical McDonald's food.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Mcdouble, French Fries
Tj Shaffer
Poor attitude and service is always slow need better
Atmosphere: 1
Food: 2
Service: 1
Angel Proctor
Bathrooms needed cleaned along with the lot but service was excellent.
It'smuchworse Thanyoucanimagine
Got a combo with a Dr. Pepper. Had to park and go inside because it drink was flat and not a full cup. Upon going inside, I had to wait over five minutes to get another drink (still not full).
Very fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries
Most convenient location after a medical appointment at the hospital across the street. Good warm food and nice atmosphere. The young man at the counter was most pleasant and served us well.
Atmosphere: 5
Food: 4
Service: 5
Since it was Friday and Lent, we gave McD a 2nd chance to serve up a good Filet O Fish meal on a fresh bun, hot fries and a cold Coke. Last Friday in Jonesville NC, we ordered the same meal at a kiosk. When we finally got it (15 minutes later) it had shrunk to the size of a slider, the fries were cold and the Coke was flat. Well...today in Charleston WV, it was the same sorry experience. Bidenomics has raised its ugly head.??
Atmosphere: 2
Food: 2
Service: 2
Well...sigh.... I placed an order in the app at approximately 12:15. I arrived at the counter at 12:18 and my free, 3000pts, medium fry was on the shelf. I wanted to eat them with my sandwiches so I left them there. I was told at 1230 that they were waiting for my chicken to come out of the grease and then my orders would be complete and I would be omw. At 1238 my nuggets were removed from the grease, boxed, bagged and handed off to me. Let me summarize my time-line: 1217 med fry bagged and shelved, 10pc nuggets bagged and handed to me at 1239 and OH YEAH BOGO QPwC bagged...sometime before the nuggets and sometime before 1224 when I started paying close attention. So "approximately," its actually exactly because I looked up the receipt times, order times and adjusted my clock calculations to be very accurate because what else am I going to do for 22 minutes i had waited at the counter.Anyway, I certainly wasn't going to spend 30 minutes waiting for cold unpleasant food so I asked politely with words and more demanding with tone to get a fresh, hot fry and a QP worth eating. I appealed to the cashiers empathy by suggesting they wouldn't eat them either. They immediately, although begrudgingly, called for the items off screen.I had lost the battle at this point, 1241, and started eating my fresh nuggets at the counter out of the little box. When I finished consuming the nuggets my "fresh" QP and 3/5s med fry was sat in front of me at the counter. I promptly grabbed the bag and departed the store at..........1250!..?!...The nuggets were good with sw&sr dip, the fries were good having been pulled from the lard within the last 3 to 5 minutes however the container was far from correctly filled and was at least 25% low. The QP patty, cheese and condiments were fresh and proper on a warm but old bun. You know pretzelly chewy texture at the edges so it was a c minus overall.32 minutes to get a mediocre "fast" food meal. There was so many things going on in this time that were subpar, at best, from the staff, management and facility that well...sigh...I just can't. I figured out in the 10 minutes I sat in the lot that the locals already knew to steer clear of the place. This restaurant could have done some serious work if anyone cared. I recommend that you try elsewhere, I could see at least 4 other options from the parking lot. I don't know if they are better, but I know this option is sure to disappoint. Order#1688 12:17:26pm 3/15/24. 3303 mccorkle ave SE Charleston $5.38. I got what I paid for...right?! Save it.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Burger King Chicken Nuggets
I like this chain of restaurants; this location have me hard bread and food that was obviously old and chewy. I have them three chances but every time I order from them I get something that I'm not expecting. They just aren't up to par with the other locations. I would not recommend this location to anyone, at any time, for any reason.
Atmosphere: 2
Food: 1
Service: 1
worst costumer service i have seen or
Atmosphere: 1
Food: 1
Service: 1
Fast service with cold Fries and complete Disregard to the sticker on the wrapper ???
Atmosphere: 3
Food: 1
Service: 5
Second time they forgot both orders of fries, and the one fry that was in the bag, the whole container was apart!! And fries were all over the bag, bad service and apparently they aren’t going to fix it
I went through the drive thru to grab a late lunch. I got a triple cheeseburger, medium fries and large sweet tea. The guy that first answered the drive thru speaker said he had to get to a register before he could take my order, but he was friendly enough. The service was quick and my order was correct. The triple cheeseburger was good, as was the sweet tea but the fries -and I normally live McD's fries- felt and tasted like they were sitting under the heat lamp for an hour. While they were warm, they were not fresh, they were hard and stale. I was driving on so didn't bother going back for fresh ones (my bad) so suffered through unsatisfactory fries.
Food: 3
Service: 4
Drive thru is super slow and you sit forever. Fries are usually dead, service is ok, not great.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Mcdouble, Double Cheeseburger, Dr Pepper, Cheeseburger, French Fries, Happy Meal
Restaurantji Recommends
I had friendly service and typical McDonald's food.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Mcdouble, French Fries
Poor attitude and service is always slow need better
Atmosphere: 1
Food: 2
Service: 1
Bathrooms needed cleaned along with the lot but service was excellent.
Got a combo with a Dr. Pepper. Had to park and go inside because it drink was flat and not a full cup. Upon going inside, I had to wait over five minutes to get another drink (still not full).
Very good customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger