McDonald's

6400 Sissonville Dr, Charleston
(304) 984-1640

Recent Reviews

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Sydni Stover

The younger staff here are the most pathetic people and workers I have ever had the displeasure of meeting. You ask for light mayo on a sandwich and they basically dump an entire mayo container onto your food instead. You ask or say anything to them at the window and they dismiss you instead of taking 2 seconds to listen and provide the service you’re asking for. I’m always polite and go out of my way to be nice to all workers everywhere and I don’t leave reviews like this but as I sit here and chew my mayonnaise sandwich I cannot help but be pissed off
It’s not too much to ask for your food that you pay for to be made the way you will enjoy eating it

It was a mobile order
Everything was written out for you
But these gen Z workers decide to be smart asses and give you extra extra mayo instead of light. Good thing it’s just mayonnaise today but what happens the next time they ignore someone’s order instructions and send someone into anaphylaxis because they can’t be bothered to care

Pathetic

Atmosphere: 1

Food: 1

Service: 1

Danica Alden

AC out and still making your employees work in this heat wave is terrible. And the entire lobby smelled like a garbage truck.

j ohn

Food was good, but we waited about thirty minutes in line at the drive thru.

Atmosphere: 3

Food: 4

Service: 3

Dan Blackburn

Stopped by while passing through

Atmosphere: 5

Food: 5

Service: 5

Randy Kveton

$5 Meal Deal is THE BOMB!!

Atmosphere: 5

Food: 5

Service: 5

Richard “SLICK RICK” Kenney

It was good food everything was cool

Parking: Plenty of places to park

Kid-friendliness: Yes it's a kid friendly place

Wheelchair accessibility: Yes you can enter with a wheelchair

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Big Mac

Sheila Blakley

Clean, friendly. Food hot.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sausage Egg & Cheese Mcgriddles, Sausage Mcmuffin with Egg, Hash Browns

Erik Knox

$18 dollars for five half full ice cream Sundays, and no concern for quality control. Also, the feeling of being rushed through the pick-up window

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Hot Fudge Sundae

Shelly Boggs

First, buy a printer or at least some ink for the one you have because I have yet to get a legible receipt in almost 2 years of frequenting this place. Second, it's getting ridiculous that every time I visit, I'm told, not asked, but told to pull forward to wait for my order. The clocked times for order fulfillment cannot be accurate, at least not for my orders. Your drive-thru employees depend heavily on making customers wait at any window but window #2. It doesn't seem to matter if I'm waiting on a single item or multiple bags of items. I'm told to pull forward to wait for my food unless Madison is working the second window. She seems to be the only competent employee there. I would do whatever necessary to keep her happy if I employed her. Your employees, other than her, are completely incompetent. Oh, it should be noted that I place my orders on the mobile app, so they have plenty of time to get my food ready before I arrive at the store to retrieve it. It takes me approximately 11-12 minutes to drive to the store from my house, and every time I'm told to pull forward, I wait anywhere from 5-10 minutes for my order to finally be fulfilled, and most of the time it is inaccurate. Do better! Hire employees who know how to verify the contents of the to-go bags with the order on-screen before they hand an inaccurate order out to the customers and walk away, thereby forcing customers to park and come inside for accurate order fulfillment. And I might add, they're not exactly polite when I come inside and state my order wasn't fulfilled accurately. Most of the time, they're rude and sarcastic, telling me I must've overlooked what's missing when I didn't.

Atmosphere: 1

Food: 1

Service: 1

Paula

I count on this location for quality in food & service.

Atmosphere: 5

Food: 4

Service: 5

John

Someone had a DOG IN THE RESTAURANT! EXTREMELY

Atmosphere: 2

Food: 4

Service: 4

Dwayne Hemrick

Good quick breakfast

Atmosphere: 4

Food: 5

Service: 5

kevin drinkwater

Stopped serving breakfast till 5 am. Who wants a greasy nasty burger at 3 am.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Sausage Mcmuffin with Egg

Susan Mitchell

Ordered a 1/4 pounder only ketchup, no cheese thru the DT. I got to my destination and it was a regular dressed sandwich,although it had a grill slip attached to the box. I had to return to have it made correctly. I worked for McDonalds for 13 yrs and it was our practice to offer fresh fries an apple pie or at least an apology. I got none of the above. I threw away my fries bc they were cold. I understand they were short handed but common courtesy should still prevail in those circumstances.

Ruby Angus

Noisy and dirty bathroom.

Atmosphere: 4

Food: 4

Service: 5

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