Panera Bread
2830 Mountaineer Blvd, Charleston
(304) 746-4090
Recent Reviews
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Love the menu selection. Staff is always friendly and efficient. Atmosphere is great and you never feel rushed. One of my favorite places to eat!
Atmosphere: 5
Food: 5
Service: 5
Always love a Panera stop during soup season and Zain made sure it was extremely pleasant and cozy. Appreciate that he was patient with requests and did a great job pushing the 1/2 off baked good deal.
Atmosphere: 5
Food: 5
Service: 5
Service was great!! Zain made our experience worth the money!!
Atmosphere: 5
Food: 4
Service: 5
Food was great, vibes were great, Zain was great!
Atmosphere: 5
Food: 5
Service: 5
Used this Panera for dinner during a recent 2-week trip through the area. Food was decent, as was service and atmosphere. Nothing to write home about, but overall a good experience.
Atmosphere: 4
Food: 4
Service: 4
Overpriced for the quality of food
Atmosphere: 3
Food: 3
Service: 3
Horrific Management With A Ton Of Employee Attitude 🗑
Atmosphere: 1
Food: 1
Service: 1
Never get tired of this place. Had an excellent salad. Yum
Atmosphere: 5
Food: 5
Service: 5
Great service and really like the team as I know some on a first name basis. I used to buy a breakfast sandwich here almost everyday but sorry this new bread is just not good, too soft and rubbery, the great crunch you get from fresh baked bread is gone. With the quality down and cost still the same I am searching for a new breakfast place. Still like your sip club.
Atmosphere: 5
Food: 1
Service: 5
This has been my go-to dinner spot for grab & go days.. and honestly I'm disappointed in the quality and service my family has received on our last 3 visits. The portion of salad they are giving now is 1/3 of what it always had been. Management experience regarding customer service was astounding.. like pitiful horrible. But Brandon who usually works at the front register is the sweetest, most polite young man in there. He truly deserves employee of the year.. while others stand around doing nothing, talking, shouting, gossiping. And other Management is right there participating. There shouldn't be 50% airspace in your salad container. When you order a half Greek salad w/ chicken, you get a quarter salad now. I was checking my bag on the way out recently and a GM got up from his table, came over to me and asked if there was a problem. I politely told him I was just surprised by how small my salad was. He said staff has been over compensating, I told him we had been coming in 2x weekly for months ordering the same thing, so that doesn't make sense. I asked if I could possibly have some more lettuce added to my salad, and he goes behind the counter and grabbed a small container, then proceeded to place 3 tiny shreds of lettuce in it and hand it to me. Needless to say my husband, daughter, and I were shocked. Quite dumbfounded. We, like many other families.. spend hundreds of dollars per month bringing our business to this restaurant, and to be treated in such a way was imo unacceptable. I love the food, the ambience is great, but quality has dropped and when you're a regular you notice it. Even my bread was just hollow like foreskin..
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
My sandwich was the ultimate! Thank you all;!!!
Atmosphere: 5
Food: 5
Service: 5
Had the new strawberry salad it was lovely, service was super quick.
Atmosphere: 5
Food: 5
Service: 5
It was our first time trying Panera Bread and our experience was mediocre.
To start, the workers were all very nice and friendly. They provided recommendations on what was good and were very helpful when we tried to place our order. Although the service was great, I did find the prices to be on the higher side considering the portion sizes.
I had ordered half a steak sandwich with toast, and a bowl of French onion soup (as recommended by the staff). For this meal, my total came out to be about $17 USD. The sandwich was a bit small and barely had any meat inside. The soup itself was very sour. I’m not too sure if French onion soup is supposed to taste sour, but it wasn’t as pleasant as I thought it would taste. The best part about my meal would be the butter on toast provided alongside the meal. After finishing the meal, I was left hungry still and felt like for $17USD, I could get a much more filling meal from the chains.
Overall, this location was a miss for me. It does offer healthier options, but for its price, I would recommend going elsewhere.
Atmosphere: 4
Food: 3
Service: 4
The food at this restaurant was very good and definitely worth repeating once again.The prices however were on the higher side.All in all a good experience
Food: 4
Service: 4
The people working here are perfectly nice and professional. The problem is that it takes forever to get the food. They need more people working in the back pulling it all together. If you go, have time to kill.
Atmosphere: 3
Food: 3
Service: 3
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