We ordered a carry out. And we were told to pull around to the back and they would bring it out. Finally, after 40 minutes we gave up and pulled back around and said what happened to our order? The guy at the window says oh yeah we got backed up. I’m not sure how they could get backed up because there was only one other person there. But we believed him when he said it just came out and we headed home. A 5 minute ride home, and we go to dig in. That pizza was cold! I mean cold!! I couldn’t believe it. Man don’t lie just tell me you forgot about us!
Food: 1
Service: 2
Brian Randall (Daddy and Sons)
Other than it can sometimes take a long time to get your food, this is a solid Pizza Hut. The food is always fresh and the staff is extra helpful. There is plenty of parking around back and inside has ample seating. If you are ordering to go or having it delivered, always check your order for correctness. They often substitute between pan or hand-tossed without telling you (you pay extra for pan crust).
Atmosphere: 5
Food: 5
Service: 5
Ron Nelson
I love the new layout of this particular location. Takes me back to when I was young and living near the Danville, WV location. Used to be the place to hang back in it's day, and this one is like that.
Plenty of seating, nice and friendly staff on hand and the pizza hut salad bar. I told the employee there that I loved the layout and she informed me that it came from the remodel.
I think more pizza hut locations should take notice. People like me miss being able to go inside and eat at restaurants. Especially if you don't have to sit outside on a bench next to stuffed belly smokers while waiting for a seat.
Live long pizza hut.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Robert Huffman
The buffet is back!
Atmosphere: 3
Food: 4
Service: 4
Colton Troyer
awesome pizza and service
Danny Skalecki
Probably the best pizza hut I've been to and I've been to a lot of them in like 15 states
Food: 5
Angela Hughes
This was our free meal from the previous bad meal. Boneless wings barely had any sauce and to hard to eat. One of the pizzas barely had any sauce. And they didn't give me my drink with my order. Two bad meals in the same month.The first bad meal we ordered cinnasticks and they sent some kind of lemon tasting stuff in individual containers. Say you are out and can't sell them before sending me something that doesn't even go with the cinnamon taste. Needless to say we are giving up on Pizza Hut.
Atmosphere: 4
Food: 1
Service: 4
james townsend
only order pizza when there not useing doordash their drivers dont use hot bags
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Supreme Pizza, Sides, Cinnamon Sticks, Meat Lover's Melts, Meat Lovers Pizza, Chicken Bacon Ham Green Peppers and Onions with Garlic Parm Sauce
John Fitzwater
Food was burnt and overcooked
Parking: Kanawha City first time for such a bad pizza.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Breadsticks
Tessa Renee
I personally have food poisoning from lastnights order. I was in so much pain and puking after eating that I went to the ER to find out I have food poisoning.
Our server Matt was extremely helpful. He was prompt with our refill and when I wasn’t able to decide what I wanted to eat. The service was speedy when our food was ready.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mtn Dew
Dan
The staff are very friendly. The food was great too- wings and cheesticks were top notch
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
Tina
Sauce is a bit sweet. Staff is great.
Atmosphere: 5
Food: 4
Service: 5
Andrew Hibbard
perfect every time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Scott Norman
Horrible customer service experience. Will be ordering form one of the dozen of other pizza vendors in our area moving forward.
We ordered a carry out. And we were told to pull around to the back and they would bring it out. Finally, after 40 minutes we gave up and pulled back around and said what happened to our order? The guy at the window says oh yeah we got backed up. I’m not sure how they could get backed up because there was only one other person there. But we believed him when he said it just came out and we headed home. A 5 minute ride home, and we go to dig in. That pizza was cold! I mean cold!! I couldn’t believe it. Man don’t lie just tell me you forgot about us!
Food: 1
Service: 2
Other than it can sometimes take a long time to get your food, this is a solid Pizza Hut. The food is always fresh and the staff is extra helpful. There is plenty of parking around back and inside has ample seating. If you are ordering to go or having it delivered, always check your order for correctness. They often substitute between pan or hand-tossed without telling you (you pay extra for pan crust).
Atmosphere: 5
Food: 5
Service: 5
I love the new layout of this particular location. Takes me back to when I was young and living near the Danville, WV location. Used to be the place to hang back in it's day, and this one is like that.
Plenty of seating, nice and friendly staff on hand and the pizza hut salad bar. I told the employee there that I loved the layout and she informed me that it came from the remodel.
I think more pizza hut locations should take notice. People like me miss being able to go inside and eat at restaurants. Especially if you don't have to sit outside on a bench next to stuffed belly smokers while waiting for a seat.
Live long pizza hut.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
The buffet is back!
Atmosphere: 3
Food: 4
Service: 4
awesome pizza and service
Probably the best pizza hut I've been to and I've been to a lot of them in like 15 states
Food: 5
This was our free meal from the previous bad meal. Boneless wings barely had any sauce and to hard to eat. One of the pizzas barely had any sauce. And they didn't give me my drink with my order. Two bad meals in the same month.The first bad meal we ordered cinnasticks and they sent some kind of lemon tasting stuff in individual containers. Say you are out and can't sell them before sending me something that doesn't even go with the cinnamon taste.
Needless to say we are giving up on Pizza Hut.
Atmosphere: 4
Food: 1
Service: 4
only order pizza when there not useing doordash their drivers dont use hot bags
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Supreme Pizza, Sides, Cinnamon Sticks, Meat Lover's Melts, Meat Lovers Pizza, Chicken Bacon Ham Green Peppers and Onions with Garlic Parm Sauce
Food was burnt and overcooked
Parking: Kanawha City first time for such a bad pizza.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Breadsticks
I personally have food poisoning from lastnights order. I was in so much pain and puking after eating that I went to the ER to find out I have food poisoning.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Our server Matt was extremely helpful. He was prompt with our refill and when I wasn’t able to decide what I wanted to eat. The service was speedy when our food was ready.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mtn Dew
The staff are very friendly. The food was great too- wings and cheesticks were top notch
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
Sauce is a bit sweet. Staff is great.
Atmosphere: 5
Food: 4
Service: 5
perfect every time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Horrible customer service experience. Will be ordering form one of the dozen of other pizza vendors in our area moving forward.
Food: 1
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