my drinks are CONSISTENTLY hit and miss. i get the same thing each time and once a week it’s amazing and then the other times it taste like milk and water with a hint of flavor. i noticed the stickers that are printed half of the letters are missing so idk if it’s because they are guessing or what, but i spend too much money to continue to not say anything about it. because sometimes i don’t have time to wait and ask for a remake .
Atmosphere: 1
Food: 1
Service: 1
Mike Frazier
Love the interior. Great place to get an espresso and chill
Atmosphere: 5
Food: 5
Service: 5
Ale Irah
Today was my birthday and i decided to get the free drink, I always use the app and never had problems with it but today when I was in the drive thru and asked for my drink they said they were not allowed to give it to me which i didn’t understand why and ask me to go to the box, then I parked and try to go to the door thinking they will give me my drink the door was locked, i had to walk to the drive thru and ask for my coffee and still they denied to me the coffee I ordered, they were very rude.
Atmosphere: 1
Food: 1
Service: 1
Tiffany Shaffer
I order at this location frequently and am very disappointed. I had to get a refund for an item I ordered which happens I understand. But to get the refund I had to wait in line and wasn't told I needed my card therefore had to have someone run my card inside the store to me. While this is happening I'm holding up the line and these women behind me were making comments. The workers didn't seem to apologetic of the trouble I had to go through for the refund.
Atmosphere: 1
Service: 1
Jenn Lacy
Awesome service! 😀😀
Atmosphere: 5
Food: 5
Service: 5
Judy Harper
Don't go to Starbucks in Kanawha City unless you don't mind waiting and taking a chance on the product! Staff shortage??
Food: 1
Service: 1
Allen McNeely
Very slow service. Waited over 20 minutes for just one cup of tea.
Atmosphere: 5
Food: 5
Service: 1
Brandon Edward
Slow and aloof. The parking situation with the drive through is terrible.
Atmosphere: 3
Food: 5
Service: 3
Chelsie Dawn
Drinks are always made good here. There was a drink I had been wanting to try so I always get the same thing every time so instead of buying it and possibly not liking and throwing it away they made a small one for me to try!!
The barista was very friendly. All staff greeted customers coming in. The Barista also acknowledged me by name as I left.
Atmosphere: 5
Service: 5
Jeremy P.
Great service
Atmosphere: 5
Food: 5
Service: 5
Carol Marsh
Love their banana bread and ham & Swiss crossiant. Just wish prices weren't so high. But guess that is every where now.
Atmosphere: 5
Food: 5
Service: 5
Brittney Lassiter
Not only was our coffee amazing (My go to is a White Chocolate Mocha everytime!) but they also went around and handed out refresher samples while we were hanging out at the tables! Definitely amazing service and caring employees!
Dietary restrictions: They literally have something for everybody!
Wheelchair accessibility: You can definitely enter easily with a wheelchair and there is room to get around and be put at a table with no trouble!
Atmosphere: 5
Food: 5
Service: 5
Aaron Iannacone
Not the first time I’ve had a bad experience here. I’ll go ahead and say my personal experience this is the worst Starbucks in the area. If I ask for light ice it means I want more coffee less water from the ice. How am I only getting 3/4 of my venti filled just because I asked for light ice. And Both of my orders tasted watered down. Overall disgusted. Charging 7 dollars for shit coffee is insane.
my drinks are CONSISTENTLY hit and miss. i get the same thing each time and once a week it’s amazing and then the other times it taste like milk and water with a hint of flavor. i noticed the stickers that are printed half of the letters are missing so idk if it’s because they are guessing or what, but i spend too much money to continue to not say anything about it. because sometimes i don’t have time to wait and ask for a remake .
Atmosphere: 1
Food: 1
Service: 1
Love the interior. Great place to get an espresso and chill
Atmosphere: 5
Food: 5
Service: 5
Today was my birthday and i decided to get the free drink, I always use the app and never had problems with it but today when I was in the drive thru and asked for my drink they said they were not allowed to give it to me which i didn’t understand why and ask me to go to the box, then I parked and try to go to the door thinking they will give me my drink the door was locked, i had to walk to the drive thru and ask for my coffee and still they denied to me the coffee I ordered, they were very rude.
Atmosphere: 1
Food: 1
Service: 1
I order at this location frequently and am very disappointed. I had to get a refund for an item I ordered which happens I understand. But to get the refund I had to wait in line and wasn't told I needed my card therefore had to have someone run my card inside the store to me. While this is happening I'm holding up the line and these women behind me were making comments. The workers didn't seem to apologetic of the trouble I had to go through for the refund.
Atmosphere: 1
Service: 1
Awesome service! 😀😀
Atmosphere: 5
Food: 5
Service: 5
Don't go to Starbucks in Kanawha City unless you don't mind waiting and taking a chance on the product! Staff shortage??
Food: 1
Service: 1
Very slow service. Waited over 20 minutes for just one cup of tea.
Atmosphere: 5
Food: 5
Service: 1
Slow and aloof. The parking situation with the drive through is terrible.
Atmosphere: 3
Food: 5
Service: 3
Drinks are always made good here. There was a drink I had been wanting to try so I always get the same thing every time so instead of buying it and possibly not liking and throwing it away they made a small one for me to try!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Lemonade
Had such good iced coffee!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The barista was very friendly.
All staff greeted customers coming in.
The Barista also acknowledged me by name as I left.
Atmosphere: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Love their banana bread and ham & Swiss crossiant. Just wish prices weren't so high. But guess that is every where now.
Atmosphere: 5
Food: 5
Service: 5
Not only was our coffee amazing (My go to is a White Chocolate Mocha everytime!) but they also went around and handed out refresher samples while we were hanging out at the tables! Definitely amazing service and caring employees!
Dietary restrictions: They literally have something for everybody!
Wheelchair accessibility: You can definitely enter easily with a wheelchair and there is room to get around and be put at a table with no trouble!
Atmosphere: 5
Food: 5
Service: 5
Not the first time I’ve had a bad experience here. I’ll go ahead and say my personal experience this is the worst Starbucks in the area. If I ask for light ice it means I want more coffee less water from the ice. How am I only getting 3/4 of my venti filled just because I asked for light ice. And
Both of my orders tasted watered down. Overall disgusted. Charging 7 dollars for shit coffee is insane.
Atmosphere: 1
Food: 1
Service: 1
Loading...