They rarely get my order right, the workers are rude and do not know what they are doing.
Atmosphere: 1
Food: 2
Service: 1
Roger Schoolcraft
The food wasn't all that good because it was just slopped together I will probably not be back to this location
Atmosphere: 4
Food: 1
Service: 5
Latasha N Casdorph
Worst customer service in the mornings.
Kenneth Tangerois3 Maroc
Wendy's on Washington Street is not far from the West Virginia State Capitol building in Charleston, West Virginia.
I was driven here by a friend of my late identical twin brother who died in April 2025. He ate his last meal at this Wendy's before his death, after a hard fall on the sidewalk that caused brain bleeding. I was told he only ate a few bites of his last meal.
I went three or four times to this Wendy's, and usually, I ordered the bacon hamburger with three hamburger slices, sauce, bacon, lettuce, onions, and bun. The bun could have been slightly toasted so it would not fall apart. I don't drink Coca-Cola, so I ordered a water. Although the first triple hamburger had a warm bun, the second time, the bun felt ice cold, and it was not toasted, so it fell apart as I was eating. You must get plenty of napkins because your fingers will be coated with sauce while eating.
If you go in the morning before 10:30 AM, you can order a breakfast special: biscuit with egg, cheese and bacon for only $1. My coffee was $1.89 and a friend's large Cherry Coca-Cola was just $1.00. A real bargain.
The cashier failed to give me the correct change, so I had to tell her she owed me $1.00. I was not given a paper receipt from the cash register. Be sure to count your change so you won't be cheated..
The inside is quiet and austere, but it is well air-conditioned. The tables were not all cleaned, and there was water dripping from the ceiling onto the floor in one area. The toilets are clean, but I did notice some homeless people coming inside to have a drink while cooling off or using the toilet.
Credit, debit cards, and cash are accepted. There is plenty of parking and a drive-in window for take-out orders.
The prices are almost half of other sandwich places, but if you want a filling meal, Wendy's is fine. But like many fast-food businesses, I think you are getting too much fat, sodium, and calories, and sodas such as Coca-Cola are filled with excessive sugar.
Atmosphere: 3
Food: 4
Service: 3
Scott Rowe
Dining area reasonably clean, staff friendly and attentive and quick service, food was not as hot as I'd like it but it was warm enough, tasty but obviously on warmer for a bit, which is expected during busy lunch hours - no big deal.
Atmosphere: 5
Food: 4
Service: 5
Steve Neville
I went in for a frosty had mo wait server was very polite
Atmosphere: 4
Food: 5
Service: 5
Beth Miller
The dining room filled with smoke while we were trying to eat. The staff did apologize for the odor and smoke
Atmosphere: 2
Food: 5
Service: 5
ray d
I've ordered food from the drive thru more than once. They mess up my order and I get over charged for food or I don't receive the correct order. I've even been ignored when I've tried to pay at the drive thru. After today this Wendy's location has lost my service. I'll go to another Wendy's to eat.
Food: 1
Service: 1
Geoff
Great place clean and fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
Gene Sellards
I like Wendy's. Food is steady, tasty and well priced.
The foods overall good but they let their meat roam around the store which is kind of weird but alright. Burger hit right
Aaron Bedal
Food was great, people were super friendly, tables could have been cleaner
Atmosphere: 4
Food: 5
Service: 5
Dylan “εἰμί dylan” Bragg
Pretty decent
Gene Drennen
Turned around and walked out they were so unorganized it wasn't funny. Some of the employees were walking around like zombies and didn't know what to do. Probably on drugs.
They rarely get my order right, the workers are rude and do not know what they are doing.
Atmosphere: 1
Food: 2
Service: 1
The food wasn't all that good because it was just slopped together I will probably not be back to this location
Atmosphere: 4
Food: 1
Service: 5
Worst customer service in the mornings.
Wendy's on Washington Street is not far from the West Virginia State Capitol building in Charleston, West Virginia.
I was driven here by a friend of my late identical twin brother who died in April 2025. He ate his last meal at this Wendy's before his death, after a hard fall on the sidewalk that caused brain bleeding. I was told he only ate a few bites of his last meal.
I went three or four times to this Wendy's, and usually, I ordered the bacon hamburger with three hamburger slices, sauce, bacon, lettuce, onions, and bun. The bun could have been slightly toasted so it would not fall apart. I don't drink Coca-Cola, so I ordered a water. Although the first triple hamburger had a warm bun, the second time, the bun felt ice cold, and it was not toasted, so it fell apart as I was eating. You must get plenty of napkins because your fingers will be coated with sauce while eating.
If you go in the morning before 10:30 AM, you can order a breakfast special: biscuit with egg, cheese and bacon for only $1. My coffee was $1.89 and a friend's large Cherry Coca-Cola was just $1.00. A real bargain.
The cashier failed to give me the correct change, so I had to tell her she owed me $1.00. I was not given a paper receipt from the cash register. Be sure to count your change so you won't be cheated..
The inside is quiet and austere, but it is well air-conditioned. The tables were not all cleaned, and there was water dripping from the ceiling onto the floor in one area. The toilets are clean, but I did notice some homeless people coming inside to have a drink while cooling off or using the toilet.
Credit, debit cards, and cash are accepted. There is plenty of parking and a drive-in window for take-out orders.
The prices are almost half of other sandwich places, but if you want a filling meal, Wendy's is fine. But like many fast-food businesses, I think you are getting too much fat, sodium, and calories, and sodas such as Coca-Cola are filled with excessive sugar.
Atmosphere: 3
Food: 4
Service: 3
Dining area reasonably clean, staff friendly and attentive and quick service, food was not as hot as I'd like it but it was warm enough, tasty but obviously on warmer for a bit, which is expected during busy lunch hours - no big deal.
Atmosphere: 5
Food: 4
Service: 5
I went in for a frosty had mo wait server was very polite
Atmosphere: 4
Food: 5
Service: 5
The dining room filled with smoke while we were trying to eat. The staff did apologize for the odor and smoke
Atmosphere: 2
Food: 5
Service: 5
I've ordered food from the drive thru more than once. They mess up my order and I get over charged for food or I don't receive the correct order. I've even been ignored when I've tried to pay at the drive thru. After today this Wendy's location has lost my service. I'll go to another Wendy's to eat.
Food: 1
Service: 1
Great place clean and fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
I like Wendy's. Food is steady, tasty and well priced.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
They messed up my order multiple times.
Atmosphere: 1
Food: 1
Service: 1
The foods overall good but they let their meat roam around the store which is kind of weird but alright. Burger hit right
Food was great, people were super friendly, tables could have been cleaner
Atmosphere: 4
Food: 5
Service: 5
Pretty decent
Turned around and walked out they were so unorganized it wasn't funny. Some of the employees were walking around like zombies and didn't know what to do. Probably on drugs.
Atmosphere: 1
Service: 1
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