The amount of times I have been in this McDonald and they forgot either all of my dipping sauce or most of my food is to many to count.
Placed an order through the gap tonight went and picked it up asked if my sauces were in there they weren’t they had to give me sauces. Got home to see that all of my burgers were missing so I had to call them. Come back out to get it the woman in the drive-through was very rude asking me who I talked to like I was gonna ask on the phone for the person‘s name when she just told me to come get my food. I get there wait to go through the whole line to get my cheeseburgers that they missed and get stared at through the window while I’m waiting on her to handle my burgers and she’s just passing the bag of somebody else to come bring them to me.
Atmosphere: 1
Food: 3
Service: 1
Taylor Swayne
Had a very unpleasant experience at McDonald’s. While asking us a question, one of the employees literally dug his hand into the fry container, which was extremely unsanitary and unprofessional. The service was also very slow—I waited about 10 minutes just for one drink. We even went inside thinking it would be quicker, but that wasn’t the case at all. Overall, the experience was frustrating and disappointing.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth White
They have gotten to be one of the worst McDonald's ive seen in a long time. And so quick!
Atmosphere: 1
Food: 2
Service: 1
Dakota Cottrill
Person at the second window refused to say anything to me just looked at me he was a young man with dreads You should make sure your employees are greeting customers and being polite
Service: 1
Rebecca Boggess
Fast service and fresh coffee.
Atmosphere: 4
Food: 4
Service: 4
Aaron Iannacone
Horrible service. No care attitudes. My DoorDash orders for my clients are never ready.
Atmosphere: 1
Food: 1
Service: 1
Leslee Smith
Dining room was dirty
Atmosphere: 1
Food: 4
Service: 4
Eusebius Cadet
Waited almost 10 min at drive thru for my order. Was asked to pull up and park ahead with other vehicles 6 total. We all waited until the runner ( i use that term lightly) had everyone's order in hand. Too much to ask that people take a little initiative in their work.
Atmosphere: 4
Food: 5
Service: 2
Richard Harbin
Good food
Leslie Brown
This is the absolute worst McDonald's I've ever seen in my life. The drive-thru isn't as bad but if you have to walk in to get your order for any reason whether it's doordash GrubHub or just being a customer it will take them about 10 minutes to acknowledge you in about 20 to 25 minutes for you to get your food and half the time it's not even right. I don't know what the issue is here because I work in the food business and never have these problems. Managers need to learn how to manage and workers need to learn how to multitask instead of just standing around waiting for one thing they could be doing other things but they don't. And someone should always be up front taking orders and greeting customers, but they lack that here.
The staff are always extremely friendly, the food is always fresh, and out of all the order's I've made here, they've never messed it up!
Michael, Martin, and Johnathan were working when I came through today, and their performance was fanominal. I was in and out in under 3 minutes, all my food was hot and fresh, and from the view I could see from the window, the inside was SPOTLESS. These 3, as well as the few I saw leaving right as I arrived, deserve special recognition for running a great shift!
I highly recommend this location over all other Charleston/surrounding mcdonald's stores.
Atmosphere: 5
Food: 5
Service: 5
Mary Fritz
Prices keep getting higher and higher from McDonald’s especially on the iced coffee and the cheeseburgers. I spent $13 on breakfast you could go to tutors and get the same thing that I got for seven dollars.
Atmosphere: 3
Food: 2
Service: 4
jessed8131
The worst taste I've ever had from a double cheeseburger
Food: 1
Paula Smith
Food can be hotter since it takes so much longer in line and that's two lines especially in the drive-thru and nobody says thank you nobody asked if you want condiments
Atmosphere: 1
Food: 3
Service: 3
Ken Fuller
The worst McDonald's every. Always slow. More times than not you have to pull over and wait. Regardless of what time even when it should not be busy. Now multiple times I was left there waiting because they forgot me and I had to go inside to get my order
The amount of times I have been in this McDonald and they forgot either all of my dipping sauce or most of my food is to many to count.
Placed an order through the gap tonight went and picked it up asked if my sauces were in there they weren’t they had to give me sauces. Got home to see that all of my burgers were missing so I had to call them. Come back out to get it the woman in the drive-through was very rude asking me who I talked to like I was gonna ask on the phone for the person‘s name when she just told me to come get my food. I get there wait to go through the whole line to get my cheeseburgers that they missed and get stared at through the window while I’m waiting on her to handle my burgers and she’s just passing the bag of somebody else to come bring them to me.
Atmosphere: 1
Food: 3
Service: 1
Had a very unpleasant experience at McDonald’s. While asking us a question, one of the employees literally dug his hand into the fry container, which was extremely unsanitary and unprofessional. The service was also very slow—I waited about 10 minutes just for one drink. We even went inside thinking it would be quicker, but that wasn’t the case at all. Overall, the experience was frustrating and disappointing.
Atmosphere: 1
Food: 1
Service: 1
They have gotten to be one of the worst McDonald's ive seen in a long time. And so quick!
Atmosphere: 1
Food: 2
Service: 1
Person at the second window refused to say anything to me just looked at me he was a young man with dreads You should make sure your employees are greeting customers and being polite
Service: 1
Fast service and fresh coffee.
Atmosphere: 4
Food: 4
Service: 4
Horrible service. No care attitudes. My DoorDash orders for my clients are never ready.
Atmosphere: 1
Food: 1
Service: 1
Dining room was dirty
Atmosphere: 1
Food: 4
Service: 4
Waited almost 10 min at drive thru for my order. Was asked to pull up and park ahead with other vehicles 6 total. We all waited until the runner ( i use that term lightly) had everyone's order in hand. Too much to ask that people take a little initiative in their work.
Atmosphere: 4
Food: 5
Service: 2
Good food
This is the absolute worst McDonald's I've ever seen in my life. The drive-thru isn't as bad but if you have to walk in to get your order for any reason whether it's doordash GrubHub or just being a customer it will take them about 10 minutes to acknowledge you in about 20 to 25 minutes for you to get your food and half the time it's not even right. I don't know what the issue is here because I work in the food business and never have these problems. Managers need to learn how to manage and workers need to learn how to multitask instead of just standing around waiting for one thing they could be doing other things but they don't. And someone should always be up front taking orders and greeting customers, but they lack that here.
Atmosphere: 1
Food: 3
Restaurantji Recommends
is my favorite store. I come here all the time.
The staff are always extremely friendly, the food is always fresh, and out of all the order's I've made here, they've never messed it up!
Michael, Martin, and Johnathan were working when I came through today, and their performance was fanominal. I was in and out in under 3 minutes, all my food was hot and fresh, and from the view I could see from the window, the inside was SPOTLESS. These 3, as well as the few I saw leaving right as I arrived, deserve special recognition for running a great shift!
I highly recommend this location over all other Charleston/surrounding mcdonald's stores.
Atmosphere: 5
Food: 5
Service: 5
Prices keep getting higher and higher from McDonald’s especially on the iced coffee and the cheeseburgers. I spent $13 on breakfast you could go to tutors and get the same thing that I got for seven dollars.
Atmosphere: 3
Food: 2
Service: 4
The worst taste I've ever had from a double cheeseburger
Food: 1
Food can be hotter since it takes so much longer in line and that's two lines especially in the drive-thru and nobody says thank you nobody asked if you want condiments
Atmosphere: 1
Food: 3
Service: 3
The worst McDonald's every. Always slow. More times than not you have to pull over and wait. Regardless of what time even when it should not be busy. Now multiple times I was left there waiting because they forgot me and I had to go inside to get my order
Service: 1
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