I had some business to do at Middletown Commons today, and decided to stop at Hardee’s on the way home. All I wanted and all I bought was a regular cheeseburger. I’m 62 years old and have eaten a lot of cheeseburgers, and I can say confidently and unequivocally that it was by far the worst cheeseburger I’ve ever had. The pickles were rubber. I threw them out the window. The bun was so tough that I had to literally pull and tear at it to get a bite. I’ve never worked fast food, so I don’t know what kind of quality control measures there are, if any. But it seems to me that when a burger’s shelf life has long since expired, someone in the restaurant should know that, and not hand it to a customer. That burger was so far gone it was absurd. So you fooled me once, but you can be sure I’ll never be back.
Food: 1
Kevin Thieneman
I love the hot ham and cheese.
Atmosphere: 3
Food: 5
Service: 5
Mark Zimmerman
Just passing through , friendly , clean
Atmosphere: 5
Food: 5
Service: 5
Michelle Brown
Always great customer service when I come here rather it be the drive thru or dining in.
Atmosphere: 5
Food: 5
Service: 5
Lillian Skiles
My mom, uncle and I stopped there and the manager said “what do you guys want” and then walked away and we stood there for a couple minutes and was looking at the minute and the manger then said “can I help you guys now” we said we’re still looking and she rolled her eyes and walked to the bathroom. all the tables were dirty and the bathroom had urine all over the toilet seats and was not flushed. The food was burnt and cold. Would never go again
Atmosphere: 1
Food: 2
Service: 1
Lynn Adkins
All tables were dirty in the lobby. The price was outrageous. Food was nasty. Service....let's see. We walked in to see a young boy with his back to us. Never took out order. We waited for approximately 15 minutes for our food. It was in no way busy at all. The manager didn't seem to notice the actions of the young boy.
Parking: Easy to park. In front of building parking. I will NOT recommend this to anyone.
Atmosphere: 1
Food: 1
Service: 1
Dawn Brown
Sometimes slow and forget that you are at the drive-through.
Atmosphere: 3
Food: 5
Service: 3
Ray Meadows
Great strawberry milkshake
Atmosphere: 4
Food: 4
Service: 5
Dolores Sinclair
I shouldn't even give it one star no cars in drivethru told to pull around waited 15 mins on the food it was wrong fries were burnt took it back in waited another 15 minutes wrong again didn't even a 3rd time didn't even eat it!
Sixth car to "pull around". There was actually nowhere left to pull around to. Was asked to park in the lot.
Atmosphere: 2
Food: 4
Service: 1
Geoffrey Ewing
Told I had to pull out of the drive through and park to wait for my order when no one was behind me. I was putting away my money and said I need a minute and was very impolitly told I had to move. When I did and asked the employee why I was told to move when there was no on behind me, she said it keeps the time being tracked in their drive-thru down.
It seems the customer has to be inconvenienced, and treated rudely so the workers can take whatever time they need to deliver orders without management being aware through the drive-thru time tracking system.
If employees are subverting management systems like this and customers are in the middle inconvenienced and treated rudely then there is a restaurant policy problem that is affecting customers negativity.
Parking: N/A
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Hot Dog Kids Meal
Thomas Slaubaugh
Get the Frisco!
Atmosphere: 3
Food: 4
Service: 4
Michael Robinson
Cold food
Atmosphere: 3
Food: 1
Service: 3
Maureen Speirs
Definitely not the original Hardee's. Service okay, but not great. Clean and people on general were happy.
Wonderful staff
Atmosphere: 5
Food: 5
Service: 5
I had some business to do at Middletown Commons today, and decided to stop at Hardee’s on the way home. All I wanted and all I bought was a regular cheeseburger. I’m 62 years old and have eaten a lot of cheeseburgers, and I can say confidently and unequivocally that it was by far the worst cheeseburger I’ve ever had. The pickles were rubber. I threw them out the window. The bun was so tough that I had to literally pull and tear at it to get a bite. I’ve never worked fast food, so I don’t know what kind of quality control measures there are, if any. But it seems to me that when a burger’s shelf life has long since expired, someone in the restaurant should know that, and not hand it to a customer. That burger was so far gone it was absurd. So you fooled me once, but you can be sure I’ll never be back.
Food: 1
I love the hot ham and cheese.
Atmosphere: 3
Food: 5
Service: 5
Just passing through , friendly , clean
Atmosphere: 5
Food: 5
Service: 5
Always great customer service when I come here rather it be the drive thru or dining in.
Atmosphere: 5
Food: 5
Service: 5
My mom, uncle and I stopped there and the manager said “what do you guys want” and then walked away and we stood there for a couple minutes and was looking at the minute and the manger then said “can I help you guys now” we said we’re still looking and she rolled her eyes and walked to the bathroom. all the tables were dirty and the bathroom had urine all over the toilet seats and was not flushed. The food was burnt and cold. Would never go again
Atmosphere: 1
Food: 2
Service: 1
All tables were dirty in the lobby. The price was outrageous. Food was nasty. Service....let's see. We walked in to see a young boy with his back to us. Never took out order. We waited for approximately 15 minutes for our food. It was in no way busy at all. The manager didn't seem to notice the actions of the young boy.
Parking: Easy to park. In front of building parking. I will NOT recommend this to anyone.
Atmosphere: 1
Food: 1
Service: 1
Sometimes slow and forget that you are at the drive-through.
Atmosphere: 3
Food: 5
Service: 3
Great strawberry milkshake
Atmosphere: 4
Food: 4
Service: 5
I shouldn't even give it one star no cars in drivethru told to pull around waited 15 mins on the food it was wrong fries were burnt took it back in waited another 15 minutes wrong again didn't even a 3rd time didn't even eat it!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Sixth car to "pull around". There was actually nowhere left to pull around to. Was asked to park in the lot.
Atmosphere: 2
Food: 4
Service: 1
Told I had to pull out of the drive through and park to wait for my order when no one was behind me. I was putting away my money and said I need a minute and was very impolitly told I had to move. When I did and asked the employee why I was told to move when there was no on behind me, she said it keeps the time being tracked in their drive-thru down.
It seems the customer has to be inconvenienced, and treated rudely so the workers can take whatever time they need to deliver orders without management being aware through the drive-thru time tracking system.
If employees are subverting management systems like this and customers are in the middle inconvenienced and treated rudely then there is a restaurant policy problem that is affecting customers negativity.
Parking: N/A
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Hot Dog Kids Meal
Get the Frisco!
Atmosphere: 3
Food: 4
Service: 4
Cold food
Atmosphere: 3
Food: 1
Service: 3
Definitely not the original Hardee's. Service okay, but not great. Clean and people on general were happy.
Atmosphere: 4
Food: 3
Service: 3
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