Almost Heaven Pub and Grill

The food and service were not good

Avoid this place at all costs. Came here with my boyfriend and waited 20 minutes before our order was ever taken. Our drinks took 15 additional minutes after the order was placed, and our food an additional 20. We had ordered the spinach dip to share, and I ordered the veggie sandwich with turkey added and no onions, and my boyfriend ordered the burger cooked medium rare. Our orders came out incorrectly, my sandwich had onions and my side of marinara was never to be seen. After opening my sandwich to discover onions I was also greeted by the butt of a lettuce head, unbelievable. My boyfriend’s burger was no where near medium rare. As for our spinach dip, it arrived at the same time as our food- so much for an appetizer. The server came off as dismissive and not very friendly either. Other customers who arrived after us started to get up out of their chairs after it was clear they were going to have to wait 30+ minutes to be greeted. Settling the check was no easy task either, we had to hunt down our server and wait an additional 15-20 minutes just to leave. Overall, this place is overpriced, understaffed, and underwhelming. By far the worst dinning experience I have ever had, and I do NOT plan on coming back.

Atmosphere: 2

Food: 1

Service: 1

Food took a while and was only meh

Atmosphere: 3

Food: 2

Service: 3

Great food!! Lovely service outside bar!

Atmosphere: 5

Food: 5

Service: 5

Our server was the most cheerful server ever. The food was delicious--excellent quality for the price. The main floor exudes that British pub vibe, and the other seating areas are also delightful, including some outdoor seating.

Atmosphere: 5

Food: 5

Service: 5

Long wait for food that had been sitting for a bit before we got it. Had a nice outdoor o the patio - good for people watching beu cramped.

Atmosphere: 3

Food: 2

Service: 1

Great service great food! Dog friendly a plus!!

Atmosphere: 5

Food: 5

Service: 5

we walked in and sat down…. waited for 20 minutes to be acknowledged so we ended up just leaving. table was extremely wobbly anyway and they just stuffed a ton of napkins under it to try to balance it out. what a joke

Atmosphere: 1

Food: 1

Service: 1

The service was amazing! The food could have had some more flavor for my taste. Otherwise, it was a nice stop in!

Atmosphere: 4

Food: 3

Service: 5

We were able to sit a large group at a few tables after our hike and it was good food and service. I would return.

Atmosphere: 4

Food: 4

Service: 4

Would come again

Atmosphere: 5

Food: 5

Service: 5

TAKE PHOTOS OF YOUR RECEIPTS BEFORE LEAVING!!!!

If I could give negative stars, I would. Worst service I have ever received. Every party had to clean their tables, get their own refills, and retrieve their food. There was a young female (teens or early 20s) waitress who came through the upstairs dining area twice in over a two hour period. She was extremely rude and unpleasant. Several parties asked for drink refills, condiments, utensils, napkins, etc. and she never provided them. Everyone had to go directly to the bar or kitchen for items, resulting in everyone becoming their own server. The worst part, she fraudulently tipped herself after I left! If you have a choice, avoid this place at all costs, especially since she is fraudulently altering the receipts!

Atmosphere: 1

Food: 1

Service: 1

Name is a joke. I can see why other visitors complain on service. For the lack of people here—- was extremely slow and order was almost correct. Food is just ok. But for us, what saved this place was a cool shaded seats and cold drinks on a hot day and not too expensive.

Atmosphere: 3

Food: 3

Service: 3

Super hiker friendly waitress. Ice water as we sat down. Good burgers. Discount on ice cream next door.

Atmosphere: 4

Food: 5

Service: 5

Great view from the upper deck. I had the cheesesteak sub and an apple cider brew.