I ordered at the drive-through. Sadly, the fried food tasted like it was cooked in very old oil. The key lime pie tasted either stale or freezer burned.
Food: 1
Service: 2
dizzywing
Would’ve been a five star had I not been charged for an extra fish and never got it. Didn’t realize it until I had got to work
Carol Chapman
We placed an online order, once home half our order was incorrect. We called and was told to come back and get the correct order. Once I arrived, I had to wait twenty minutes and they had to remake it, and if I wanted a refund, I had to call corporate to get it. What? Why? The manager had a nasty attitude and was very unprofessional. She doesn't need to work in this field if she's gonna treat customers the way she did. It was their fault for the mistake, so she should have been apologetic, instead of being rude and disrespectful. And the way she handed me the bag, wow, she practically threw it at me! I won't return. You've lost our business!!
Atmosphere: 1
Food: 2
Service: 1
Dondale Patterson
The employees were so kind to help me and my husband, since he has to use a walker. The food. we ordered was great tasting as always , crab cakes and hush puppies, fried fish, potatoes and corn, thanks again, we’ll be back ??❤️
Atmosphere: 5
Food: 5
Service: 5
boogy shoe
fish smell. what that mell!
Atmosphere: 1
Food: 3
Service: 2
Tammy Napier
The fish and chicken is amazing
Atmosphere: 4
Food: 5
Service: 5
Doris Ticknor
The food is Nasty it's not even good no more at one time you could get a fish and chicken dinner and its was big now you cant tell the fish or chicken apart it dont even taste like captains ds no more what happened and the Crunchy's they dont even give you that no more just close they down if they cant stand up to their name more I will not be going to captain, ds no more use to be my favorite place no more.
Atmosphere: 2
Food: 1
Service: 2
Steven Neice
Best chicken tenders. Well seasoned and juicy.
Atmosphere: 3
Food: 5
Service: 5
Deborah Adkins
I used the drive thru this evening and the wait was so long that 3 other cars left before ordering and 2 different people pulled out of the drive thru line, parked, went in and within 2 minutes came back out and left !! I patiently waited in line to order in 100 degree weather, but was very disappointed in my meal which was the 4 piece fish dinner. The fish batter tasted like it had been cooked in burnt grease and the taste and odor seeped into the slaw which also made that impossible to eat. I’ve also noticed that the size and quality of the fish isn’t near what it has been in the past. So basically, I paid for and only got to eat 4 small pieces of fish without the batter after stripping it off. It has been a while since I ate Captain D’s due to the decline in their food, and after today, I’m sorry to say, it will most likely be quite a while before I return.
Atmosphere: 3
Food: 1
Service: 3
Henry Smith
I ordered through the drive-thru. I didn't check my order because they normally don't make mistakes. When I got home, I found a missing item from my order. It wasn't anything MAJOR, but it was paid for and missing. Nobody's perfect and that's why I gave 4 stars instead of 5.
I ordered at the drive-through. Sadly, the fried food tasted like it was cooked in very old oil. The key lime pie tasted either stale or freezer burned.
Food: 1
Service: 2
Would’ve been a five star had I not been charged for an extra fish and never got it. Didn’t realize it until I had got to work
We placed an online order, once home half our order was incorrect. We called and was told to come back and get the correct order. Once I arrived, I had to wait twenty minutes and they had to remake it, and if I wanted a refund, I had to call corporate to get it. What? Why? The manager had a nasty attitude and was very unprofessional. She doesn't need to work in this field if she's gonna treat customers the way she did. It was their fault for the mistake, so she should have been apologetic, instead of being rude and disrespectful. And the way she handed me the bag, wow, she practically threw it at me! I won't return. You've lost our business!!
Atmosphere: 1
Food: 2
Service: 1
The employees were so kind to help me and my husband, since he has to use a walker. The food. we ordered was great tasting as always , crab cakes and
hush puppies, fried fish, potatoes and corn, thanks again, we’ll be back ??❤️
Atmosphere: 5
Food: 5
Service: 5
fish smell. what that mell!
Atmosphere: 1
Food: 3
Service: 2
The fish and chicken is amazing
Atmosphere: 4
Food: 5
Service: 5
The food is Nasty it's not even good no more at one time you could get a fish and chicken dinner and its was big now you cant tell the fish or chicken apart it dont even taste like captains ds no more what happened and the Crunchy's they dont even give you that no more just close they down if they cant stand up to their name more I will not be going to captain, ds no more use to be my favorite place no more.
Atmosphere: 2
Food: 1
Service: 2
Best chicken tenders. Well seasoned and juicy.
Atmosphere: 3
Food: 5
Service: 5
I used the drive thru this evening and the wait was so long that 3 other cars left before ordering and 2 different people pulled out of the drive thru line, parked, went in and within 2 minutes came back out and left !!
I patiently waited in line to order in 100 degree weather, but was very disappointed in my meal which was the 4 piece fish dinner. The fish batter tasted like it had been cooked in burnt grease and the taste and odor seeped into the slaw which also made that impossible to eat. I’ve also noticed that the size and quality of the fish isn’t near what it has been in the past. So basically, I paid for and only got to eat 4 small pieces of fish without the batter after stripping it off. It has been a while since I ate Captain D’s due to the decline in their food, and after today, I’m sorry to say, it will most likely be quite a while before I return.
Atmosphere: 3
Food: 1
Service: 3
I ordered through the drive-thru. I didn't check my order because they normally don't make mistakes. When I got home, I found a missing item from my order. It wasn't anything MAJOR, but it was paid for and missing. Nobody's perfect and that's why I gave 4 stars instead of 5.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Fried Shrimp, Baked Potato, Giant Fish Sandwich, 4 Piece Chicken Meal, 6 Hush Puppies, Southern Style Whitefish
Restaurantji Recommends
Gm yells at employees
Food: 4
I have eaten with her for 30+ years. Patricia the manager has been here longer than that she is an awesome person.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood Feast
10/10 I definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato
I really like their food a lot. There are plenty of options and the restaurant is clean.
Vegetarian options: Okra, corn, Cole slaw, baked potato, tater tots
Parking: Plenty of parking around back.
Kid-friendliness: Booster seats and high chairs for kids. The inside of the restaurant has a family friendly atmosphere.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fried Okra, Gallon of Tea, New 12 PC Dynamite Shrimp Add-On
Not amazing. Not terrible. It's in a "not so great" area in Huntington. The restaurant matches the area. Not bad but not great either.
Atmosphere: 3
Food: 3
Service: 3
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