Dairy Queen
1939 Adams Ave, Huntington
(304) 429-1304
Recent Reviews
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We used to always love coming here. Lately every time we come here they are out of stuff, rude and the place is dirty. Tonight we drove over and it’s 8:20 pm on a day they have posted to be open till 10 pm. They have a sign on the drive thru that says they’re closing at 9 pm due to being short staffed and give us a huge list immediately of what they don’t have including ICE CREAM! They said they already cleaned it because they’re closing at 9 pm but this was at 8:20! This is just unacceptable to shut down the ice cream just because they want out right at 9 pm instead of keeping it open till 9pm like I’m positive they’re supposed to per company policy. So I’m TELLING! Hope someone reads this and gets some new employees before we lose our Huntington Dairy Queen
Atmosphere: 1
Food: 1
Service: 1
It’s so sad to leave a one star review on one of my favorite places to eat. The people who were working were so rude and were more interested in being on their phones and getting off work than actually doing their jobs and being nice. Not to mention they wanted to act like I had no idea what I was talking about when I have in fact worked at a Dairy Queen for 6 years. Very disrespectful and disappointing.
I placed an ice cream cake order on Monday 7/7 for my son’s birthday party today 7/11. I went to pick it up today and was told no cakes were made due to a machine not working. I asked why I wasn’t called about this so I could make other plans for my son’s birthday cake, and they couldn’t give me an answer. I was beyond upset.
Always out of something when you go there
Atmosphere: 3
Food: 3
Service: 5
Good food and service, ambiance is lacking.
Kid-friendliness: Kids love it!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hot Fudge, Banana Split
Truly disappointed and disgusted… drive thru service was terrible we got to the window. No “Hi how are you” Laughing and giggling. No “Thank you have a great day”. This absolutely angered me! They handed us our food and we were not even sure we had got everything because as soon as we were handed our food she had closed the window… Thee employees were staring at us and giggling at us instead of making sure they give their kind customers proper service. I’ve spent a great deal amout of money at this location usually mobile. The drive thru experience I had today extremely angered me and disappointed me as a service worker…
Atmosphere: 1
Food: 4
Service: 1
was very well pleased that this location had ice cream cakes stocked in the freezer. I payed $28.99 plus tax and I will be back
Atmosphere: 5
Food: 4
Service: 5
Loved it.
Parking: There were plenty of places to park. Places for handicapped to park to.
Kid-friendliness: They were super nice to my kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich Combo, Reese's Peanut Butter Cup Blizzard Treat, Cheese Curds, Sundaes, Hamburger Combo Meal, Hot Fudge, Banana Split, Hot Dog, Fries, French Fries, Chicken Strip Baskets, Chicken Strips
It is a very nice place to eat in or out. The food is great and so is the service.
Wheelchair accessibility: It is wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger Combo Meal, Banana Split, Chili Cheese Dog, Onion Rings
Went in to pick up a cake for my daughter. Staff were friendly, cake looked very nice, and the restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went in to order today an the lady at the counter said I couldn’t substitute a blizzard with my meal instead of drink poor customer service as well
Atmosphere: 1
Food: 5
Service: 1
We had such an unusual experience. 5/6/24 in the evening time- we went inside to order. The young lady helping make orders was licking food off her fingers at the register prior to making our food. We asked if she would wash her hands before making our food. She did, but then proceeded to palm a brownie and stuff it in the cup with her fingers. When we, in shock, asked if that really just happened the manager on duty told us, "we wash our hands frequently." I stated you should wear gloves or use utensils when having direct contact with food. We asked for and received a refund. These are young and untrained children working, please train them appropriately on food handling.
Atmosphere: 1
Food: 1
Service: 1
Dining room closed. Drive thru backed up and moving slow.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Blizzard
This is the 2nd time in 6 weeks that I have brought my wife and sons to sit down at your restaurant and the 2nd time that the dining room was closed. Please try to have your dining room open. It said closed from 5pm until 7:30pn at 6:05pm on Sunday. I hope the owner sees this as I saw two other customers leave.
Atmosphere: 1
Food: 1
Service: 1
Great visit. Courteous employees. Clean location. Nice outside as well.
Atmosphere: 5
Food: 5
Service: 5
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