Paid $41.00 for a family of four for it to taste like absolute trash. And waited in the drive-thru for over 15 minutes! If you’re in the area just order the family burger meal from TEXAS ROAD HOUSE for $46 after tax! And wait a small amount of time for to-go! Will never return, workers standing inside taking their time when there was no reason, not busy AT ALL! I know why! Very abrupt behavior as well, even when asked what sauce I wanted. What a joke. Unpleasant. And the drive-thru window needs a wipe down!! Gross!
Mark
If you are looking for a quick bite. This is not it. 20mins later I finally got through the line.
Chazz Lynch
How to say this much I pulled off before I was even done ordering... If you're too lazy to take my order il give my money somewhere wlae
J cross
Horrific. Most of my food was nearly inedible. Stale bread - solid. Around 50 jalapeños on 1 chili cheese dog. A strange liquid in the bottom of the cardboard hotdog boat. One of 2 drinks was not what i ordered. Spent entirely too much money for this. Their phone isn't working. Called corporate. Stay away if you value your money or decent food.
tyra smith
Sonic workers need to do better. Leaving a walk in customer at the front and not waiting on them because they don’t want to do their job & then disconnecting the phone so no one can answer is ridiculous. Management needs to do better.
Samantha Bake
Waited 45 minutes to get this soggy burger. My husband had to go back in to get the fries they missed. Bathroom was absolutely horrific, soiled TP on the floor. Before I went in the bathroom I saw the employees standing around on their phone with a full drive through and us waiting on the curb for a soggy burger for 45 minutes. Never going back there again
Stephanie Jackson
Food is great, staff is friendly, my only issue is they tend to take a long time getting food ready even when there are minimal customers.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mozzarella Sticks
Rachel Patrick
Service is quick. Great selection of food menu items. Plenty of drink menu options.
Prices are fairly reasonable. I always use their mobile app and order ahead. You get lower menu prices and daily deals that aren't available to you if you just order through the drive thru or order at the stall.
If you order ahead on the app you can choose a pick up time. The app will say that the kitchen will Start preparing preparing your order at your pick up time, but they do not, so don't get worried if you don't make it there by your time.
When you get there, you pull in to any stall, pull up your app, hit check in and enter your stall # and THEN they will prepare your fresh food and drink in a timely manner.
Waitress works as quick as she can. I'm not sure there's more than the one who works days during the week. Anytime I've been there she's it. She runs herself ragged back and forth between the restaurant and the stalls on both sides of it.
Only downside to the place is its a Nightmare to get in and out of unless you're in the right hand lane when you go. There's no way of turning into it coming the opposite direction trying to turn Against oncoming traffic on Rt 60 that cost to Walmart.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tots
Austin Harper
I’ve been there a few times to eat and to deliver food for them they are really slow and left off drinks from ordering b4
Atmosphere: 3
Food: 4
Service: 1
Letitia Six
Hot. Quick. Red Velvet cake batter shake is AMAZING!
Tried to order in the store- somebody came out and wrote down our order and never had us pay, then went in the kitchen for 20+ minutes. While waiting someone else had their order taken and payed for their food immediately. The drive through wasn’t busy, and the lobby was empty. I get being busy but it was literally the opposite. Waited 5 more minutes before leaving, don’t think they even put the order in considering we weren’t ever asked to pay. Didn’t seem like much was going on in the kitchen but maybe the drive through is better/faster.
Atmosphere: 1
Food: 1
Service: 1
Rah's Oasis
Always very, very slow in the drive through. I have never been to a sonic this slow before.
Service: 1
Jaime Lanham
I have both ordered and been a DoorDash driver that has experienced the worse customer care possible. I am from the Midwest and this sonic is an insult to them all. It should not take 8 mins. To get 3 small slushies, a rt 44 soda, and a cold brew.. I shouldn’t have to wait in a bay for 30 mins while you have 6/7 workers, but only 2 doing anything. By the time you get the food, it’s like warm at best 9/10 times
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Coney Dog
Braelyn Eaches
I love this sonic and sonic in general but they are absolutely horrible with time management. I usually have to wait between 15-30 minutes for my mobile orders. I don’t mind waiting but when you place the order online and even arrive before pickup time you shouldn’t have to wait.
Atmosphere: 5
Food: 5
Service: 1
Brandi spurlock
Would have left 0 stars if possible. Part of order missing. What food we did get was horrible. Tastes old and microwaved. Will never order again.
Paid $41.00 for a family of four for it to taste like absolute trash. And waited in the drive-thru for over 15 minutes! If you’re in the area just order the family burger meal from TEXAS ROAD HOUSE for $46 after tax! And wait a small amount of time for to-go!
Will never return, workers standing inside taking their time when there was no reason, not busy AT ALL! I know why! Very abrupt behavior as well, even when asked what sauce I wanted. What a joke. Unpleasant. And the drive-thru window needs a wipe down!! Gross!
If you are looking for a quick bite. This is not it. 20mins later I finally got through the line.
How to say this much I pulled off before I was even done ordering... If you're too lazy to take my order il give my money somewhere wlae
Horrific. Most of my food was nearly inedible. Stale bread - solid. Around 50 jalapeños on 1 chili cheese dog. A strange liquid in the bottom of the cardboard hotdog boat. One of 2 drinks was not what i ordered. Spent entirely too much money for this. Their phone isn't working. Called corporate. Stay away if you value your money or decent food.
Sonic workers need to do better. Leaving a walk in customer at the front and not waiting on them because they don’t want to do their job & then disconnecting the phone so no one can answer is ridiculous. Management needs to do better.
Waited 45 minutes to get this soggy burger. My husband had to go back in to get the fries they missed. Bathroom was absolutely horrific, soiled TP on the floor.
Before I went in the bathroom I saw the employees standing around on their phone with a full drive through and us waiting on the curb for a soggy burger for 45 minutes. Never going back there again
Food is great, staff is friendly, my only issue is they tend to take a long time getting food ready even when there are minimal customers.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mozzarella Sticks
Service is quick. Great selection of food menu items. Plenty of drink menu options.
Prices are fairly reasonable. I always use their mobile app and order ahead. You get lower menu prices and daily deals that aren't available to you if you just order through the drive thru or order at the stall.
If you order ahead on the app you can choose a pick up time. The app will say that the kitchen will Start preparing preparing your order at your pick up time, but they do not, so don't get worried if you don't make it there by your time.
When you get there, you pull in to any stall, pull up your app, hit check in and enter your stall # and THEN they will prepare your fresh food and drink in a timely manner.
Waitress works as quick as she can. I'm not sure there's more than the one who works days during the week. Anytime I've been there she's it. She runs herself ragged back and forth between the restaurant and the stalls on both sides of it.
Only downside to the place is its a Nightmare to get in and out of unless you're in the right hand lane when you go. There's no way of turning into it coming the opposite direction trying to turn Against oncoming traffic on Rt 60 that cost to Walmart.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tots
I’ve been there a few times to eat and to deliver food for them they are really slow and left off drinks from ordering b4
Atmosphere: 3
Food: 4
Service: 1
Hot. Quick. Red Velvet cake batter shake is AMAZING!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Mozzarella Sticks
Restaurantji Recommends
Tried to order in the store- somebody came out and wrote down our order and never had us pay, then went in the kitchen for 20+ minutes. While waiting someone else had their order taken and payed for their food immediately. The drive through wasn’t busy, and the lobby was empty. I get being busy but it was literally the opposite. Waited 5 more minutes before leaving, don’t think they even put the order in considering we weren’t ever asked to pay. Didn’t seem like much was going on in the kitchen but maybe the drive through is better/faster.
Atmosphere: 1
Food: 1
Service: 1
Always very, very slow in the drive through. I have never been to a sonic this slow before.
Service: 1
I have both ordered and been a DoorDash driver that has experienced the worse customer care possible. I am from the Midwest and this sonic is an insult to them all. It should not take 8 mins. To get 3 small slushies, a rt 44 soda, and a cold brew.. I shouldn’t have to wait in a bay for 30 mins while you have 6/7 workers, but only 2 doing anything. By the time you get the food, it’s like warm at best 9/10 times
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Coney Dog
I love this sonic and sonic in general but they are absolutely horrible with time management. I usually have to wait between 15-30 minutes for my mobile orders. I don’t mind waiting but when you place the order online and even arrive before pickup time you shouldn’t have to wait.
Atmosphere: 5
Food: 5
Service: 1
Would have left 0 stars if possible. Part of order missing. What food we did get was horrible. Tastes old and microwaved. Will never order again.
Atmosphere: 1
Food: 1
Service: 1
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