This is one of the cleaner and nicer Subways in the area. I’ll drive the extra few miles to come here rather than the locations in Martinsburg. The bread is always fresh, never stale and hard as a rock. The employees are always nice and the tables are always clean.
Atmosphere: 5
Food: 5
Service: 5
S
Didn't appreciate the vulgar music playing with using racial
Atmosphere: 1
Food: 1
Service: 1
Rose Carmelle Verdiner-Saucier
Never pick up their phone or they are not open when they should be
Eric Griffin
They messed up every item on a nearly $60 mobile order (including putting cheese on every sandwich for lactose intolerant customers) and offered an approximately $12 gift card just to cover upgrades they forgot to add. Also took several days between emails before $12 gift card was even offered.
Atmosphere: 1
Food: 1
Service: 1
Daniel McNally
We use their online app to order from time to time. Their food is great and the prices are reasonable.
Atmosphere: 4
Food: 5
Service: 5
Loretta Shepherd
Our sandwich was well made and it was a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Ma P.
This subway sucks!! It shoyld be closed down due to lack of customer service.When i call to put in my order thwy always hang up the phone; instead of picking up the phone and say hold please Since i cant give 0 stars .
Jerry McKee
Went to store and arrived at 7:20am. Checked online before leaving house and hours of operation were updated 6 weeks ago and said open Wednesday at 7am. Upon arriving the door was locked and a sign on door said open Wednesday at 8am. If your hours of operation change every few weeks it would be better to post the latest opening time for all days instead of wasting people's time and gas money.
Atmosphere: 1
Food: 1
Service: 1
George Crook
Friendly service sub made perfect
Atmosphere: 5
Food: 5
Service: 5
Katlyn German
Beware! Business hours online, posted on the front door, and actual hours of operation are all different. If you order online before they’re actually open, they’ll still charge you and refuse to cancel your order or give you your food. Then they’ll suggest contacting corporate, who will waste your time and ignore your refund request, and you’ll have to waste EVEN MORE of your time disputing the charge with your bank if you want your $15 back.
The sign on the door says they open at 8am but when I arrived at 8:10 they were closed. I knocked and an exasperated employee told me they don't open until 9am but she would make me something anyway. I passed on that offer.
Cosme Torres
A standard Subway food and beverages with an outstanding customer service.
William Rodgers
Friendly staff made my sandwich quickly and without much difficulty. A good experience for a subway.
Atmosphere: 5
Food: 5
Service: 5
Raine Raine Go Away
I get a sub here just about every Friday and they never disappoint!! The staff is always prompt and friendly. Will always come back!!
Daris W.
The staff was very friendly and courteous. The food was good this is the second visit at this location and highly recommend it:-)
This is one of the cleaner and nicer Subways in the area. I’ll drive the extra few miles to come here rather than the locations in Martinsburg. The bread is always fresh, never stale and hard as a rock. The employees are always nice and the tables are always clean.
Atmosphere: 5
Food: 5
Service: 5
Didn't appreciate the vulgar music playing with using racial
Atmosphere: 1
Food: 1
Service: 1
Never pick up their phone or they are not open when they should be
They messed up every item on a nearly $60 mobile order (including putting cheese on every sandwich for lactose intolerant customers) and offered an approximately $12 gift card just to cover upgrades they forgot to add. Also took several days between emails before $12 gift card was even offered.
Atmosphere: 1
Food: 1
Service: 1
We use their online app to order from time to time. Their food is great and the prices are reasonable.
Atmosphere: 4
Food: 5
Service: 5
Our sandwich was well made and it was a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
This subway sucks!! It shoyld be closed down due to lack of customer service.When i call to put in my order thwy always hang up the phone; instead of picking up the phone and say hold please Since i cant give 0 stars .
Went to store and arrived at 7:20am. Checked online before leaving house and hours of operation were updated 6 weeks ago and said open Wednesday at 7am. Upon arriving the door was locked and a sign on door said open Wednesday at 8am. If your hours of operation change every few weeks it would be better to post the latest opening time for all days instead of wasting people's time and gas money.
Atmosphere: 1
Food: 1
Service: 1
Friendly service sub made perfect
Atmosphere: 5
Food: 5
Service: 5
Beware! Business hours online, posted on the front door, and actual hours of operation are all different. If you order online before they’re actually open, they’ll still charge you and refuse to cancel your order or give you your food. Then they’ll suggest contacting corporate, who will waste your time and ignore your refund request, and you’ll have to waste EVEN MORE of your time disputing the charge with your bank if you want your $15 back.
Restaurantji Recommends
The sign on the door says they open at 8am but when I arrived at 8:10 they were closed. I knocked and an exasperated employee told me they don't open until 9am but she would make me something anyway. I passed on that offer.
A standard Subway food and beverages with an outstanding customer service.
Friendly staff made my sandwich quickly and without much difficulty. A good experience for a subway.
Atmosphere: 5
Food: 5
Service: 5
I get a sub here just about every Friday and they never disappoint!! The staff is always prompt and friendly. Will always come back!!
The staff was very friendly and courteous. The food was good this is the second visit at this location and highly recommend it:-)
Atmosphere: 5
Food: 5
Service: 5