We are out-of-town-ers. This location’s owners or top management do not train their teams well. The team member working the night of my experience wasn’t allowed to do any transaction other than receiving money. They couldn’t give a refund/partial refund without calling the owner, but the owner didn’t pick up. The program this location issues requires the card used to be present for the refund/partial refund, which is a very common practice. But because the employee working isn’t trained to do other types of transactions, the employee sent us away thinking a refund/partial refund could be done remotely. This resulted in us losing $24.xx. We left the product that was supposed to be refunded like idiots. Just to add, somewhere in a phone conversation the owner said we would get a full refund, ~$81.xx (didn’t happen) and would rudely hang up on us.
Service: 1
Polly Dodson
The whole team manager all the way down need to be retrained to know their menu/what they offer and how to use their system especially customer service! What an awful experience!!!! Looked like a control issue gone wrong!
You show up after calling for over an hour with no answer once again at 9:25 they dont close until 10 and the refuse service because there ready to leave
Atmosphere: 1
Food: 2
Service: 1
jennifer annon
There a joke. When you order food make sure u get all of it. Unlike them making sure you have ur order seeing how that’s there JOB NOPE ITS COMPLETELY UP TO U AS A CUSTOMER TO DO THERE JOB FOR THEM. THEN THEY MAKE IT UR FAULT THAT THEY DIDNT DO THERE JOB AND THEY CANT REFUND FOR THERE MESS UP.
Atmosphere: 1
Food: 1
Service: 1
Crim Tube
I deleted my 5 star review now you get 1 star for not participating in the TOUCHDOWN promo code. Yeah screw you.
Wheelchair accessibility: Not ADA compliant, fine them. Next time let me save 5 bucks huh? Thanks.
- self aware Karen
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Crimson Blot
I deleted my 5 star review now you get 1 star for not participating in the TOUCHDOWN promo code. Yeah screw you.
Wheelchair accessibility: Not ADA compliant, fine them. Next time let me save 5 bucks huh? Thanks.
Food is good and lovely staff, we order from here about once a week are always pleased!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust
LSD Productions
I’ve been eating from this little caesar for around 14 years now, I just started doing online pickup this year. I’ve ordered a total of four times and 2 out of those four times I didn’t get what I ordered, or something was wrong. The one time I ordered and paid for a stuffed pretzel crust which when I obtained, did not have cheese in the crust. This time I ordered a slice n stix combination with bacon and an extra crazy sauce. Upon getting my order I was met with one crazy sauce which I just took and left thinking It’d be fine, but when I got home and opened the box it was just a classic pepperoni. I am incredibly displeased and disappointed.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Stuffed Crust
Anonymous User
Bring back the pretzel pizza
Tamara Conner
I regularly order online and pick up in person. Reliable, timely, and a good value.
We are out-of-town-ers.
This location’s owners or top management do not train their teams well. The team member working the night of my experience wasn’t allowed to do any transaction other than receiving money. They couldn’t give a refund/partial refund without calling the owner, but the owner didn’t pick up. The program this location issues requires the card used to be present for the refund/partial refund, which is a very common practice. But because the employee working isn’t trained to do other types of transactions, the employee sent us away thinking a refund/partial refund could be done remotely. This resulted in us losing $24.xx. We left the product that was supposed to be refunded like idiots.
Just to add, somewhere in a phone conversation the owner said we would get a full refund, ~$81.xx (didn’t happen) and would rudely hang up on us.
Service: 1
The whole team manager all the way down need to be retrained to know their menu/what they offer and how to use their system especially customer service! What an awful experience!!!! Looked like a control issue gone wrong!
Food: 2
Service: 1
Love the pretzal crust
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Stuffed Crust, Pepperoni Pizza, Extramostbestest Pepperoni, Extramostbestest Cheese
The za taste fine.. but damn whoever was slicing the mfkr needs to either slow the hell down or get their eyes checked gd ?
Parking: Kinda annoying if there is a bunch of people already parked in the front of the store... but that's everywhere
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Pepperoni Pizza, Crazy Combo Crazy Bread & Crazy Sauce
Fast, convenient, and reasonably priced
Atmosphere: 2
Food: 4
Service: 4
You show up after calling for over an hour with no answer once again at 9:25 they dont close until 10 and the refuse service because there ready to leave
Atmosphere: 1
Food: 2
Service: 1
There a joke. When you order food make sure u get all of it. Unlike them making sure you have ur order seeing how that’s there JOB NOPE ITS COMPLETELY UP TO U AS A CUSTOMER TO DO THERE JOB FOR THEM. THEN THEY MAKE IT UR FAULT THAT THEY DIDNT DO THERE JOB AND THEY CANT REFUND FOR THERE MESS UP.
Atmosphere: 1
Food: 1
Service: 1
I deleted my 5 star review now you get 1 star for not participating in the TOUCHDOWN promo code. Yeah screw you.
Wheelchair accessibility: Not ADA compliant, fine them. Next time let me save 5 bucks huh? Thanks.
- self aware Karen
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
I deleted my 5 star review now you get 1 star for not participating in the TOUCHDOWN promo code. Yeah screw you.
Wheelchair accessibility: Not ADA compliant, fine them. Next time let me save 5 bucks huh? Thanks.
- self aware Karen
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Great pizza ?!! The best in Kingwood.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Need more workers waiting time is too long ?
Wheelchair accessibility: No problem using a wheelchair
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Stuffed Crust, Pepperoni Pizza
Food is good and lovely staff, we order from here about once a week are always pleased!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust
I’ve been eating from this little caesar for around 14 years now, I just started doing online pickup this year. I’ve ordered a total of four times and 2 out of those four times I didn’t get what I ordered, or something was wrong. The one time I ordered and paid for a stuffed pretzel crust which when I obtained, did not have cheese in the crust. This time I ordered a slice n stix combination with bacon and an extra crazy sauce. Upon getting my order I was met with one crazy sauce which I just took and left thinking It’d be fine, but when I got home and opened the box it was just a classic pepperoni. I am incredibly displeased and disappointed.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Stuffed Crust
Bring back the pretzel pizza
I regularly order online and pick up in person. Reliable, timely, and a good value.
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