Absolutely terrible service! I ordered a 10 piece family fish meal and 10 butterfly shrimp. When I got to my car I checked the bags and the shrimp was missing. I immediately walked back inside and informed the employee. I very nicely informed the lady at the counter that my shrimp was missing. The man cooking rudely said to his manager, “I gave her those shrimp”, as if I was lying about shrimp. I told him I didn’t appreciate being called a lier and instead of the manager apologizing, he told the employee not to let it bother him and to “ give her 10 more shrimp and send her out the door”. After being treated this way I will never return to this establishment again.
Atmosphere: 1
Service: 1
Recommended dishes: Fish, Seafood, Corn on the Cob
heather fillinger
The manager on duty, not sure of her name because her name tag was turned around. Allows the staff running the register to be rude to customers. Don’t know her name either because employee wasn’t wearing a name tag. When they messed up on customers order they were taking the plates back from customers taking the food off the plate then giving the customer the plate back then giving customer what they was originally supposed to have. Which is absurd if you ask me and I have worked in fast food for years. Then when I asked manager if it was corporate owned or a franchise she was rude and said it was corporate but privately owned. Which didn’t make any sense. Then she was upset me asking that and ignored my family when we asked for a bag to put our food in when leaving. After spending $60 dollars there I will not be visiting this location ever again. Also none of the tables had been wiped off had to clean our own table and customers that came in after my family had to ask for their tables to wiped off. My grandfather is a disabled veteran whom can barely walk and we couldn’t park in handicap parking due to someone parking there that had no handicap tag or license plate.
Atmosphere: 1
Food: 3
Service: 1
Sherrie Tackett
Have tried to go to the restaurant about 10 times in the last 6months. Says it’s opened and never is. Even called to make sure they were open and when we got there they said they didn’t have enough workers . They could have saved me a trip if they would have told me that when I called. So now I drive to Williamson to Long John Silvers. Wish they hadn’t took the one out of Logan.
Bernard Maynard
Price are getting to high for the amount of food you get .this time food was not the best usually the food is great don't know if we will be back
Atmosphere: 3
Food: 2
Service: 2
YVONNE WILLIAMSON
Food is great. But this place is never open. The website says open, but nobody answers at the drive thru and the door are locked. It's the only seafood restaurant around here. Please open the dining room.
Atmosphere: 5
Food: 5
Service: 3
Michael Dominesey
Hush Puppies a tad overcooked but everything else was tasty. Prices have recently gone up again at Captain D's but it is the current inflation. This store was clean and the staff was friendly.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fish
Christopher Kinder
Food is good but the workers are underpaid and because of that they don’t give a damn. They stop taking orders at the mic an hour before closing and pretend the headset doesn’t work.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Fish
Carrie Clair
Walked in at 9 to order and got told they’re close showed online they didn’t close till 10
Service: 1
Tonya Back
We went to the Logan WV restaurant at 11:30 today for lunch but the door was still locked even though the sign on the door said it opened at 10:30. We ended up going elsewhere. This was our first time going to this restaurant and I don't know that we will go back.
Leonard
The best food in Logan .The restaurant is always cleanGirls at the counter are always helpful to my wife and I. We love the fish it is cooked to perfection,everything comes out hot and looks fresh. Thank you Capt. Ds in logan
Great food, always fresh and made to order, and appreciate the grilled and steamed options for healthier fare. Friendly staff in drive thru. Always one of my favorite dinner options in the area when traveling for work.
The food was delicious and hot when we received it. The staff was so friendly and helpful as it was our first time eating there. Very clean place. Will be back.
Absolutely terrible service! I ordered a 10 piece family fish meal and 10 butterfly shrimp. When I got to my car I checked the bags and the shrimp was missing. I immediately walked back inside and informed the employee. I very nicely informed the lady at the counter that my shrimp was missing. The man cooking rudely said to his manager, “I gave her those shrimp”, as if I was lying about shrimp. I told him I didn’t appreciate being called a lier and instead of the manager apologizing, he told the employee not to let it bother him and to “ give her 10 more shrimp and send her out the door”. After being treated this way I will never return to this establishment again.
Atmosphere: 1
Service: 1
Recommended dishes: Fish, Seafood, Corn on the Cob
The manager on duty, not sure of her name because her name tag was turned around. Allows the staff running the register to be rude to customers. Don’t know her name either because employee wasn’t wearing a name tag. When they messed up on customers order they were taking the plates back from customers taking the food off the plate then giving the customer the plate back then giving customer what they was originally supposed to have. Which is absurd if you ask me and I have worked in fast food for years. Then when I asked manager if it was corporate owned or a franchise she was rude and said it was corporate but privately owned. Which didn’t make any sense. Then she was upset me asking that and ignored my family when we asked for a bag to put our food in when leaving. After spending $60 dollars there I will not be visiting this location ever again. Also none of the tables had been wiped off had to clean our own table and customers that came in after my family had to ask for their tables to wiped off. My grandfather is a disabled veteran whom can barely walk and we couldn’t park in handicap parking due to someone parking there that had no handicap tag or license plate.
Atmosphere: 1
Food: 3
Service: 1
Have tried to go to the restaurant about 10 times in the last 6months. Says it’s opened and never is. Even called to make sure they were open and when we got there they said they didn’t have enough workers . They could have saved me a trip if they would have told me that when I called. So now I drive to Williamson to Long John Silvers. Wish they hadn’t took the one out of Logan.
Price are getting to high for the amount of food you get .this time food was not the best usually the food is great don't know if we will be back
Atmosphere: 3
Food: 2
Service: 2
Food is great. But this place is never open. The website says open, but nobody answers at the drive thru and the door are locked. It's the only seafood restaurant around here. Please open the dining room.
Atmosphere: 5
Food: 5
Service: 3
Hush Puppies a tad overcooked but everything else was tasty. Prices have recently gone up again at Captain D's but it is the current inflation. This store was clean and the staff was friendly.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fish
Food is good but the workers are underpaid and because of that they don’t give a damn. They stop taking orders at the mic an hour before closing and pretend the headset doesn’t work.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Fish
Walked in at 9 to order and got told they’re close showed online they didn’t close till 10
Service: 1
We went to the Logan WV restaurant at 11:30 today for lunch but the door was still locked even though the sign on the door said it opened at 10:30. We ended up going elsewhere. This was our first time going to this restaurant and I don't know that we will go back.
The best food in Logan .The restaurant is always cleanGirls at the counter are always helpful to my wife and I. We love the fish it is cooked to perfection,everything comes out hot and looks fresh. Thank you Capt. Ds in logan
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
You can’t leave a good review when they aren’t open at the time they are supposed to.
Atmosphere: 1
Food: 1
Service: 1
Food was good and staff was really nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fish, Butterfly Shrimp, Crispy Chicken, Hush Puppies
Great food, always fresh and made to order, and appreciate the grilled and steamed options for healthier fare. Friendly staff in drive thru. Always one of my favorite dinner options in the area when traveling for work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake, Wild Alaska Salmon Meal
The food was ok my chicken was extra crispy… the coleslaw didn’t have a flavor the dining was dirty the ice machine was down and the pop was flat and
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: 2 Piece Fish & 2 Piece Chicken Meal, Fish, Fries, Seafood, Hush Puppies
The food was delicious and hot when we received it. The staff was so friendly and helpful as it was our first time eating there. Very clean place. Will be back.
Atmosphere: 5
Food: 5
Service: 5
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