Dairy Queen Grill & Chill

19158 Seneca Trail, Marlinton
(304) 799-7227

Recent Reviews

Purple Galaxy B.

horrible listening skills, did not give right order. Then proceeds to not give us the order after asking for correction. Truthfully the only star is because there was one kind and respectful women, everyone else was RUDE!! (One gave us a death stare)

Robert Jordan

Worst service ever and my buns were so dry. Too much mustard and ketchup on my burgers it was more of a ketchup and mustard burger ?????

Atmosphere: 1

Food: 1

Service: 1

Judith Griffin

We didn't know the local schedule.. but as we were there just prior to opening, they were in good spirits ? for the several folks

Atmosphere: 3

Food: 4

Service: 4

reed krack

Was in town visiting family...stopped at DQ which I usually do when in I am in town.The ice cream was horrible, the ice cream was full of air and had the consistency of cheap whipped cream. Dairy Queen's reputation was established ontheir excellent thick, rich and creamy ice cream now they serve a cheap imitation of a good soft serve ice cream along with mediocre food. Another American institution is scraping the bottom of the barrel... not realizingthat quality and consistency is the foundation of a good and reputable business.I would not recommend this establishment to anyone.I can no longer do business there because I cannot be sure what I will receive when I place an order.No reason to reply with the same canned response you have given to the otherposts I have read.This DQ restaurant was located in Marlinton, WV.I would like a refund for themedium strawberry sundae...I can live with the double cheese burger.Whatever the outcome I will not be doing business at DQ until they get right...that is my opinion.

Food: 1

Diane Roupe

I ordered a strawberry shake and got at strawberry cheesecake

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Chicken Strip Basket

Phoebe Auldridge Mcdaniels

My daughter works there , she's 16 ,so I've been stopping by more and trying different items. I had the pumpkin pie blizzard today, ? yummy service is quick & always friendly

Brian Goebel

Good food and fast service.

Atmosphere: 4

Food: 4

Service: 5

Christina Taylor

Was just there and getting ice cream for my mom. I decided to get food because my sister and I hadn’t ate. This was a to go order and we were waiting in line. Service was polite and the food was ok, not any fault of the employees it’s just DQ food that could definitely be better but we needed something to eat.One thing I would suggest however, if you’re customer is ordering both food and ice cream, ask them if they want the ice cream and if not, wait until the food comes out before starting to serve ice cream. By the time we got our food order the ice cream was already melting.Another small pet peeve of mine personally is the girl taking our order had makeup smeared all over her face. It was supposed to be some kind of butterfly wings or lightening but it was smeared and even if it wasn’t, it still looks very unprofessional. I do understand the kids expressing themselves but it was just too much and if it were my business, I would not allow it.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Chicken Strip Basket

Liz Thompson

Typical DQ, good blizzards.

Food: 4

Service: 2

Alisa

This place is to high on prices. A small drink is 2.39. I can go buy a regular bottle of soda for that. Ordered hash browns they did even put it down on my order. The staff doesn't even pay attention to what you are saying. I will never go back their again. I did not want to give them a star at all.

Judith D

Dairy Queen makes a pretty good burger.

Atmosphere: 5

Food: 5

Service: 5

Eugenia A.

Food is not on par with the DQ quality. The ice cream, however, is good. The food is not hot nor inviting. The employees are friendly and efficient, hence the 1 star.

Denver Woody

Who don’t like DQ it’s the best place to eat and work

Bob Cover

In town for the Triathlon, Wanted a couple of Blizzards. No one in line, 1 car in drive thru. 3-5 minutes before we were acknowledged. After taking our order and waiting 20 minutes, I stood back at the counter only to be asked if I had my order taken. "Oh, we are out of that particular flavor, what else would you like? Then made our Blizzards.

Deanna kim

Lobby was a little messy but staff was very friendly

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