Dunkin'
$ • Coffee Shops, Donuts
Hours:
39 Severna Pkwy Suite #1, Martinsburg
(304) 262-6585
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Treats their young employees horrible.
Take your money somewhere else.
If Joie wasn’t so busy flirting with the male customers, she might get the orders right!
The service at the Dunkin’ Donuts in Hedgesville is terrible. I went today at 2:00pm and I was the only car in the drive through, it took over two min for anyone to acknowledge me sitting there, even though when I pulled up to the window I counted 6 people working. They left the window open while they made my iced coffee and all I could hear was them talking about another coworker and the things she posts on Facebook. The man who handed me my coffee didn’t say a word to me...read full review
Ratings
Hours
| Monday | 4AM - 9PM |
| Tuesday | 4AM - 9PM |
| Wednesday | 4AM - 9PM |
| Thursday | 4AM - 9PM |
| Friday | 4AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Dunkin' stands out for its friendly and attentive staff, with employees going the extra mile to ensure customer satisfaction. The crew on shift is praised for their efficiency and excellent service. The availability of matcha lattes sets Dunkin' apart from other nearby cafes, making it a go-to spot for fans of the drink. Customers mention that donuts were fresh and amazing, with the chocolate iced ring donuts with just typical chocolate frosting being the absolutely best donut. The staff there did an amazing job keeping up with the amount of orders they had, they were super friendly and drink orders were made perfect. Easy drive through pickup is available and they have restrooms. However, some found the inside super dirty and very unkept, with staff being distant and not speaking.