Dunkin'
725 Chestnut Ridge Rd, Morgantown
(304) 241-1386
Recent Reviews
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Absolutely love going once in a while and get a butter pecan iced coffee with whip cream and mocha drizzle on top! Absolutely perfection! I always get 6 pumps of the butter pecan iced coffee and then 5 cream and 4 sugar! Top it with whip cream and mocha drizzle- Delicious š¤¤
Service: 5
Very good service and good prices and good donut
Atmosphere: 5
Food: 5
Service: 5
$1.06 for a pupcup? GTFO. That's ridiculous
This is one of the best Dunkin's in Morgantown. The drive thru is usually pretty backed up, but it clears quick. Food & drinks are always good. Getting in & out can be tough at peak times cars always block the entrance.
Food: 5
Service: 5
It might be newly renovated, but the consistency of the drinks are always off. I have stopped in everyday this week to get a morning beverage. Always ordering the exact same. But everyday the taste is different. This morning, I ordered 15 min before I even got there, when I arrived and did Walk in pickup the drink was just sitting on the counter waiting to be finished. Waited for 5 min as someone else walked in ordered a frozen drink and I watched it be made before eventually someone else finally walked around the corner looked at the drink and just put the lid on it and then walked away.
Not one person says good morning, not one staff is communicating with each other. Just watching the atmosphere of this store I will drive 3 minutes out of my way and try another store.
Atmosphere: 1
Food: 1
Service: 1
I usually go to this dunkin' donuts and the food isn't awful but the service is terrible. I ordered a vanilla iced coffee and she gave me a caramel macchiato and then had the nerve to get mad at me and not say anything when i asked for a new one. 0/10 customer service if i could give 0 stars i would. I get that when you're busy it sucks but I work in food service too, you never take it out on the customers.Dont waste your time coming here you should just drive the extra few mins to go to the one by morgantown mall
Atmosphere: 1
Food: 3
Service: 1
This is my favorite location! The staff is always so friendly. My order is always correct! I visit this location almost daily and will continue!
Atmosphere: 5
Food: 5
Service: 5
Asked for a drink with light ice and the drink was only filled up half way.
Best dunkin! The manger is amazing. Thank you for being the best and even redoing another stores mistake. You have a wonderful staff!
Atmosphere: 5
Food: 5
Service: 5
Every time I go here the drive through line is backed up, which wouldn't be a problem if I didn't also have to wait an additional 5-10 minutes when I get top the order screen just to order, and then wait another 5-10 to receive my food. And this seems to happen with every other vehicle, so you can expect to wait over 20 minutes. Food looks like it was thrown into a back with hopes it looks alright and if you try to order two different kinds of sandwiches, good luck.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The service was slow, normally I would not have minded however the employees were very unaware of customers and were arguing with each other. At one point the manager was yelling very loudly at another employee, multiple times. I noticed they had a āwe are hiringā sign on the doorā¦no wonder because everyone probably quits. The coffee was great tho!
Atmosphere: 1
Food: 2
Service: 1
Rude ass college kids, maybe even high schoolers. Stuck up and horrible attitudes. Love to mock and make fun of you when you try to be polite. They all mess up every single order. Oh yeah they think itās hilarious to serve someone RAW Bacon. Wish I could give zero stars.
Atmosphere: 1
Food: 1
Service: 1
Itās the slowest Dunkin Iāve ever been to. Save yourself the 15-20 minute wait and get coffee somewhere else in the morning.
Atmosphere: 3
Food: 3
Service: 3
Trash!!!! Worst Dunkin Iāve ever been too. And the ācustomer serviceā?? Non existent. Do not waste your time going here.
Atmosphere: 1
Food: 1
Service: 1
Hashbrowns were old. Coffee was good.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Caramel Iced Macchiato
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