Subway

Name: Subway
Address: 400 Lafayette Ave, Moundsville, West Virginia, 26041, US
Telephone: (304) 845-7777
Price range: $
Rating: 3.1

$ • Sandwich Shops, Fast Food

Hours:
400 Lafayette Ave, Moundsville
(304) 845-7777

Menu Order Online

About Subway

Subway, a popular fast-food chain, is generally seen as a decent and convenient option for take-out meals. However, a recent customer's experience suggests that the quality and service can vary.

The customer had ordered their meal through the app, opting for a pick-up time after work. While they received a notification that the order was ready, they ended up waiting an additional 20 minutes for their two subs. The staff was occupied with a DoorDash order and prioritized in-house customers before completing the order. The subs, though toasted, were cold when the customer noticed. The issue was later attributed to a malfunctioning toaster oven.

Despite this less-than-ideal experience, the customer acknowledged that Subway is usually a reliable and on-par take-out option. They expressed that they would likely return in the future due to the convenience factor.

Conversely, another customer had a positive experience, noting the excellent customer service. When the desired cookie was unavailable, the staff went the extra mile and baked a fresh one for the customer, even though it was close to closing time. This gesture was appreciated and the customer recommended the establishment.