Subway

Name: Subway
Address: 400 Lafayette Ave, Moundsville, West Virginia, 26041, US
Telephone: (304) 845-7777
Price range: $
Rating: 2.8

$ • Sandwich Shops, Fast Food

Hours:
400 Lafayette Ave, Moundsville
(304) 845-7777

Menu Order Online

About Subway

Subway, a popular fast-food chain, is generally seen as a decent and convenient option for take-out meals. However, a recent customer's experience suggests that the quality and service can vary.

The customer had ordered their meal through the app, opting for a pick-up time after work. While they received a notification that the order was ready, they ended up waiting an additional 20 minutes for their two subs. The staff was occupied with a DoorDash order and prioritized in-house customers before completing the order. The subs, though toasted, were cold when the customer noticed. The issue was later attributed to a malfunctioning toaster oven.

Despite this less-than-ideal experience, the customer acknowledged that Subway is usually a reliable and on-par take-out option. They expressed that they would likely return in the future due to the convenience factor.

Conversely, another customer had a positive experience, noting the excellent customer service. When the desired cookie was unavailable, the staff went the extra mile and baked a fresh one for the customer, even though it was close to closing time. This gesture was appreciated and the customer recommended the establishment.

Recently added reviews mention good food for a good price and fast service, especially in a convenient location when heading East over the river. Although parking can be limited during busy times, there are enough spots for normal usage. Several staff members, including Tiffany, Martha, and Dave, received praise for being fast, efficient, and maintaining the quality of the sandwiches, which made a noticeable difference. However, some customers noted that some workers can have attitude and be rude for no reason, often reacting negatively to customers' orders.