lowkey, this Arby's is straight fire! they got this dude in a red shirt crushin the sandwich game like a pro. he's like a meat mountain master or smth. gonna be back ASAP when I know he's workin
Atmosphere: 5
Food: 5
Service: 5
Laura Farmer Hatfield
Whoever took my order thur drive thur was hateful & rude. I asked about certain items and he couldn't even tell me about it. Plus overpriced
Food: 2
Service: 1
Ronald Martin
Last night, as a weary traveler, I accidentally took the wrong exit and found myself near Barboursville. Before heading to my room for some much-needed rest, I stopped in the small town of Ona at Arby’s. Hungry and exhausted, I placed my usual order, plus a little extra to enjoy later.
At the drive-thru, I was greeted by a warm, friendly voice. I didn’t catch her name, but it seemed there were only two employees working, a young woman at the window and a gentleman preparing food. Despite my order being fairly large and customized, the service I received was hands down the best I’ve experienced at a fast food restaurant in the past 25 years.
The young lady was not only professional but genuinely customer focused. I expected to be asked to pull ahead, but instead my food came out quickly, so quickly I worried it might have been sitting around. To my surprise, the aroma of hot curly fries and fresh sandwiches filled my car as soon as I received my order.
I pulled into the gas station lot next door and sampled a fry. It was hot, crisp, and delicious. I couldn’t resist digging into one of my sandwiches right then. It was fresh, piping hot, neatly wrapped, and made exactly as I had ordered, clearly prepared with care. Hats off to the chef!
When I finally arrived at my hotel in Barboursville, I kept thinking about the experience. Later that night, I finished the rest of my meal and everything was just as good.
I want to commend the two employees who went above and beyond. Earlier that day, I had laid my brother to rest in Ohio, and I was on my way home. Stopping at that Arby’s could have been just another quick bite, but their kindness and pride in their work turned it into something special.
There are still fast food places where people care, and these two deserve recognition, and a pat on the back from their boss. Thank you, Ona Arby’s, for brightening a very hard day.
Atmosphere: 5
Food: 5
Service: 5
Robert Zimmerman
Always a good price and food was very tasty.
Atmosphere: 5
Food: 5
Service: 5
Belinda Knoblock
I love their milkshakes. Cheese sticks and crinkle fries are amazing.
Atmosphere: 5
Food: 5
Service: 5
James Stone
I ordered a spicy pulled pork sandwich it was new and I wanted to try it got home and it only had 1 bun and no sauce I mean come on you have 1 job fixing a sandwich and you can't even get it right good job lost my business
Great and quick service! Fresh and delicious as always! Super close to the interstate and route 60. Independent but attached to convenient store and gasoline. Camp grounds and drag track nearby. Close to Barboursville Mall and Milton. Clean and convenient.
Betty Lovins
Love love arbys
Sam Gentry
Haven’t had a bad experience here. Always as ordered, hot, and well put together!!!!! One of the good ones without a doubt
Atmosphere: 5
Food: 5
Service: 5
Trac Dillon
It's not a bad place but just depends on who working
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Angus Philly
Jordan Wimer
This location is the best by far! My food was correct, fast and fresh! I will be back! Jory was awesome!!
lowkey, this Arby's is straight fire! they got this dude in a red shirt crushin the sandwich game like a pro. he's like a meat mountain master or smth. gonna be back ASAP when I know he's workin
Atmosphere: 5
Food: 5
Service: 5
Whoever took my order thur drive thur was hateful & rude. I asked about certain items and he couldn't even tell me about it. Plus overpriced
Food: 2
Service: 1
Last night, as a weary traveler, I accidentally took the wrong exit and found myself near Barboursville. Before heading to my room for some much-needed rest, I stopped in the small town of Ona at Arby’s. Hungry and exhausted, I placed my usual order, plus a little extra to enjoy later.
At the drive-thru, I was greeted by a warm, friendly voice. I didn’t catch her name, but it seemed there were only two employees working, a young woman at the window and a gentleman preparing food. Despite my order being fairly large and customized, the service I received was hands down the best I’ve experienced at a fast food restaurant in the past 25 years.
The young lady was not only professional but genuinely customer focused. I expected to be asked to pull ahead, but instead my food came out quickly, so quickly I worried it might have been sitting around. To my surprise, the aroma of hot curly fries and fresh sandwiches filled my car as soon as I received my order.
I pulled into the gas station lot next door and sampled a fry. It was hot, crisp, and delicious. I couldn’t resist digging into one of my sandwiches right then. It was fresh, piping hot, neatly wrapped, and made exactly as I had ordered, clearly prepared with care. Hats off to the chef!
When I finally arrived at my hotel in Barboursville, I kept thinking about the experience. Later that night, I finished the rest of my meal and everything was just as good.
I want to commend the two employees who went above and beyond. Earlier that day, I had laid my brother to rest in Ohio, and I was on my way home. Stopping at that Arby’s could have been just another quick bite, but their kindness and pride in their work turned it into something special.
There are still fast food places where people care, and these two deserve recognition, and a pat on the back from their boss. Thank you, Ona Arby’s, for brightening a very hard day.
Atmosphere: 5
Food: 5
Service: 5
Always a good price and food was very tasty.
Atmosphere: 5
Food: 5
Service: 5
I love their milkshakes. Cheese sticks and crinkle fries are amazing.
Atmosphere: 5
Food: 5
Service: 5
I ordered a spicy pulled pork sandwich it was new and I wanted to try it got home and it only had 1 bun and no sauce I mean come on you have 1 job fixing a sandwich and you can't even get it right good job lost my business
Atmosphere: 4
Food: 2
Service: 2
They got the meat, good eats..
Atmosphere: 5
Food: 5
Service: 5
It's an Arby's.
Atmosphere: 3
Food: 3
Service: 3
Awful management and awful service
Love arbys just pricey fast food
Restaurantji Recommends
Great and quick service! Fresh and delicious as always! Super close to the interstate and route 60. Independent but attached to convenient store and gasoline. Camp grounds and drag track nearby. Close to Barboursville Mall and Milton. Clean and convenient.
Love love arbys
Haven’t had a bad experience here. Always as ordered, hot, and well put together!!!!! One of the good ones without a doubt
Atmosphere: 5
Food: 5
Service: 5
It's not a bad place but just depends on who working
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Angus Philly
This location is the best by far! My food was correct, fast and fresh! I will be back! Jory was awesome!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Curly Fries, Arby's Signature Sandwiches, Roast Beef
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