Gotta finally complain about this - I’m constantly getting a mouth full of coffee grounds in nearly every cup. Given the non stop price increases, this should be addressed…
Chris
Dunkin’ is the only coffee place that can’t handle making coffee at high volume. Every location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Kathryn Cross
Staff works quickly even when very busy on a weekend morning. Coffee is consistent and quickly made.
Atmosphere: 5
Food: 5
Service: 5
Joe Martin
Didn't have donuts. Let me order and pay for a dozen donuts and a coffee before telling me they'd have to cancel the order for a lack of donuts. If that had been mentioned, I would have left without feeling scammed into getting a coffee while I waited for aforementioned donuts.
Atmosphere: 1
Food: 1
Service: 1
Carrie Yarnall
Don’t bother going for actual donuts…they are constantly out of them!!! Our family prefers to place mobile orders before arriving, but choosing the donut flavors is a complete gamble every time we go. We have made a habit of checking our order before pulling away from the window because they almost always replace a flavor we originally pick with whatever is left on the shelf. Today, the ONLY flavor they had available at 8:45am was Old Fashioned. How do you advertise selling donuts but never have any available?!?! This is, by far, THE worst location I’ve ever had the misfortune of visiting…and of course, they are the only Dunkin in this area. Maybe one day soon they’ll have better management who will put more focus on providing one of the main items they’re supposed to be selling - DONUTS!!!!
Atmosphere: 1
Food: 1
Service: 1
Kathleen Holsinger
donuts were not fresh - all they do is donuts!! manager is rude, abrasive and extremely unpleasant to her employees, customers and dashers - not all dunkin’s are so poorly run but this one is
Atmosphere: 1
Food: 1
Service: 1
April Oden
This store is one of my favorites. They are always very prompt if you order ahead. My items are almost always ready as soon as I pull up, given I've ordered ahead at least 3-4 minutes in advance, and it's not an extremely big order. They are beyond friendly also. It's just a great exchange every time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato, Hash Browns, Coffee Roll, Iced Latte, Donuts, Sausage Egg and Cheese Wake Up Wraps, Egg and Cheese, Chicken Bacon & Cheese Croissant Stuffer
Teri Fuellhart
I went to the Charles Town,WV location today at 8am. I ordered 2 glazed donuts and an order of hashbrowns the donuts were stale and hard definitely not fresh. The hashbrowns were actually pretty good. I was so disappointed that I could not get fresh donuts at 8am. They had to be yesterday's. Needless to say I will not be returning.
Food: 2
Service: 2
Steve Foss
Nice little Dunkin. Order was right but the drive through area is super tight around the curve and quickly backs up in the street during busy
I asked for the Peppermint Signature latte. It's suppose to have whip cream and chocolate on top. But all I got was an iced coffee with peppermint flavor in it.
Joe C (Joe Cap)
Excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Timothy Lowry
Love Drive Thru Donuts @ 6AM. HATE CURBSIDE PICKUP YOUR LAST YOU DONT GET YOUR ORDER IF THERE IS DRIVE THRU TRAFFIC!
Joseph Murphy
Great location!
Bruce Zar
Workers are Sumthin' ??other than that Dunkin' is Flunkin' ?
Gotta finally complain about this - I’m constantly getting a mouth full of coffee grounds in nearly every cup. Given the non stop price increases, this should be addressed…
Dunkin’ is the only coffee place that can’t handle making coffee at high volume. Every location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Staff works quickly even when very busy on a weekend morning. Coffee is consistent and quickly made.
Atmosphere: 5
Food: 5
Service: 5
Didn't have donuts. Let me order and pay for a dozen donuts and a coffee before telling me they'd have to cancel the order for a lack of donuts. If that had been mentioned, I would have left without feeling scammed into getting a coffee while I waited for aforementioned donuts.
Atmosphere: 1
Food: 1
Service: 1
Don’t bother going for actual donuts…they are constantly out of them!!! Our family prefers to place mobile orders before arriving, but choosing the donut flavors is a complete gamble every time we go. We have made a habit of checking our order before pulling away from the window because they almost always replace a flavor we originally pick with whatever is left on the shelf. Today, the ONLY flavor they had available at 8:45am was Old Fashioned. How do you advertise selling donuts but never have any available?!?! This is, by far, THE worst location I’ve ever had the misfortune of visiting…and of course, they are the only Dunkin in this area. Maybe one day soon they’ll have better management who will put more focus on providing one of the main items they’re supposed to be selling - DONUTS!!!!
Atmosphere: 1
Food: 1
Service: 1
donuts were not fresh - all they do is donuts!! manager is rude, abrasive and extremely unpleasant to her employees, customers and dashers - not all dunkin’s are so poorly run but this one is
Atmosphere: 1
Food: 1
Service: 1
This store is one of my favorites. They are always very prompt if you order ahead. My items are almost always ready as soon as I pull up, given I've ordered ahead at least 3-4 minutes in advance, and it's not an extremely big order. They are beyond friendly also. It's just a great exchange every time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato, Hash Browns, Coffee Roll, Iced Latte, Donuts, Sausage Egg and Cheese Wake Up Wraps, Egg and Cheese, Chicken Bacon & Cheese Croissant Stuffer
I went to the Charles Town,WV location today at 8am. I ordered 2 glazed donuts and an order of hashbrowns the donuts were stale and hard definitely not fresh. The hashbrowns were actually pretty good. I was so disappointed that I could not get fresh donuts at 8am. They had to be yesterday's. Needless to say I will not be returning.
Food: 2
Service: 2
Nice little Dunkin. Order was right but the drive through area is super tight around the curve and quickly backs up in the street during busy
Atmosphere: 3
Food: 3
Service: 3
Output a bit chaotic...
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
I asked for the Peppermint Signature latte. It's suppose to have whip cream and chocolate on top. But all I got was an iced coffee with peppermint flavor in it.
Excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Love Drive Thru Donuts @ 6AM. HATE CURBSIDE PICKUP YOUR LAST YOU DONT GET YOUR ORDER IF THERE IS DRIVE THRU TRAFFIC!
Great location!
Workers are Sumthin' ??other than that Dunkin' is Flunkin' ?
Atmosphere: 3
Food: 2
Service: 3