didn’t toast my bread like asked, topping were not even on my sandwich. On the side, as if he just threw it on there. My top bun was ripped in half. We were the only people there and waited 40 minutes for 2 subs. Worst customer service was just rude and shitty attitude
Food: 1
Service: 1
Daniel Reyes
Truly disappointed, I ordered lunch for my wife and I. Why would they make this sandwich so poorly? I mean, i pay extra for a reason, and for there to be literally no chicken on my sub, I pay extra for cheese and it was a light layer. They need to fix this, its unacceptable to eat a sandwich with stale bread and lack of order accuracy. Management needs to be better.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Grilled Chicken
Warren Burgert
This experience was gross. We found a long hair in one of our sandwiches.
Atmosphere: 2
Food: 3
Service: 2
DJ Fitzgerald
Probably the best Subway location I've been to in all of WV. Perfect!
Atmosphere: 5
Food: 5
Service: 5
Sara Cammarata
How hard is it to make a simple sandwich?
Atmosphere: 1
Food: 1
Service: 1
Denise Cambarare
Hate that you can't see the meat choices. The Person that waited on me acted like I was bothering her asking for more of a veggie on my foot long sandwich.
Atmosphere: 1
Food: 3
Service: 1
Jason Ealy
Rude rude rude smash the sandwiches my family couldn’t even enjoy your supper the only thing happy in the house was the dog not coming back waste of money
Atmosphere: 1
Food: 1
Service: 1
Christina Krautter
Ordered online for pick up. When I arrived I was advised the paid for cookies wouldn't be ready for 15 minutes. I requested a reund and was told they didn't know how and I would have to wait for the manager. 12 minutes later the manager arrived, she gave me the cookies but by that point our subs were cold. 10 out of 10 do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Christina Raines
Ordered online for pick up. When I arrived I was advised the paid for cookies wouldn't be ready for 15 minutes. I requested a reund and was told they didn't know how and I would have to wait for the manager. 12 minutes later the manager arrived, she gave me the cookies but by that point our subs were cold. 10 out of 10 do not recommend.
Atmosphere: 1
Food: 1
Service: 1
justin gilbert
Placed my mobile order. Went to store to pick up. I have been parked in front of the pickup window for 15 minutes and counting and not one of the three workers has said a single word to me. One guy is just standing behind the counter at the back table watching the bread rise. My food has been ready for 15 minutes and I can see it on the shelf behind the counter. So I can't just go in and grab it either. The three cars behind me have not had anyone talk to them either on the speaker or anything. If you are looking for efficiency go somewhere else.
We went through the drive through was told someone would be with us. We waited 15 minutes before pulling around to a parking spot. When we went inside they employee’s were not up front but in the back and then we got told that they told us to pull to the window and we didn't when that is not what was said. It was rude and there service was bad. I do not recommend going to this Subway.
Atmosphere: 1
Food: 4
Service: 1
Melissa Liston
My husband and I came through ordered 1 footlong sandwitch that took 35 min to make and half of the meat was missing. The young girl named Katlin took the order then disapeared while the other lady made food for the customers. We live subway and eat here alot only we will not be returning to this one and that is sad for its in our town. Please get help that wants to work. I will add that the older lady there tonight was very sweet and helpful.
Atmosphere: 1
Food: 1
Service: 1
Sandra Wiseman
Ordered two subs both toasted, one was not, ordered lettuce, tomates, onion, mild peppers, black olives and mayo. Was not toasted, no olives, no mayo, and no tomatoes. There was approximately 5 people working and was not done right. This is the second time I sent there and the service was not great and the sandwich was wrong. Will not go back. Your Ripley store is better.
Atmosphere: 2
Food: 3
Service: 2
nola riley
waited 30 minutes in drive thru for a mobile order that they messed up twice. the workers look unclean and possibly on drugs! this is unacceptable and not worth my
Atmosphere: 1
Food: 1
Service: 1
Joz Mack
The employees that the Ravenswood Subway in West Virginia are very unprofessional. Have foul mouths and do not believe that the customer is right. I ordered a sub online which was supposed to be ready at 120 I had to wait another 13 minutes for it to be ready and then when i finally was able to sit down to eat i discovered there was no meat on it. I called subway the girl who answered the phone laughed when I told her she then put another girl on who proceeded to argue with me, swore at me then hung up on me. I called back to get her name, the girl answered the phone said the number is....... gave me the name of either the owner or district manager, because Ravenswood doesn't have a manager, and hung up on me again. This Subway has the most unprofessional foul mouthed employees of any fast food restaurant I have ever been to. You decide if you wanna eat there. I will never go back.
didn’t toast my bread like asked, topping were not even on my sandwich. On the side, as if he just threw it on there. My top bun was ripped in half. We were the only people there and waited 40 minutes for 2 subs. Worst customer service was just rude and shitty attitude
Food: 1
Service: 1
Truly disappointed, I ordered lunch for my wife and I. Why would they make this sandwich so poorly? I mean, i pay extra for a reason, and for there to be literally no chicken on my sub, I pay extra for cheese and it was a light layer. They need to fix this, its unacceptable to eat a sandwich with stale bread and lack of order accuracy. Management needs to be better.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Grilled Chicken
This experience was gross. We found a long hair in one of our sandwiches.
Atmosphere: 2
Food: 3
Service: 2
Probably the best Subway location I've been to in all of WV. Perfect!
Atmosphere: 5
Food: 5
Service: 5
How hard is it to make a simple sandwich?
Atmosphere: 1
Food: 1
Service: 1
Hate that you can't see the meat choices. The Person that waited on me acted like I was bothering her asking for more of a veggie on my foot long sandwich.
Atmosphere: 1
Food: 3
Service: 1
Rude rude rude smash the sandwiches my family couldn’t even enjoy your supper the only thing happy in the house was the dog not coming back waste of money
Atmosphere: 1
Food: 1
Service: 1
Ordered online for pick up. When I arrived I was advised the paid for cookies wouldn't be ready for 15 minutes. I requested a reund and was told they didn't know how and I would have to wait for the manager. 12 minutes later the manager arrived, she gave me the cookies but by that point our subs were cold. 10 out of 10 do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Ordered online for pick up. When I arrived I was advised the paid for cookies wouldn't be ready for 15 minutes. I requested a reund and was told they didn't know how and I would have to wait for the manager. 12 minutes later the manager arrived, she gave me the cookies but by that point our subs were cold. 10 out of 10 do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Placed my mobile order. Went to store to pick up. I have been parked in front of the pickup window for 15 minutes and counting and not one of the three workers has said a single word to me. One guy is just standing behind the counter at the back table watching the bread rise. My food has been ready for 15 minutes and I can see it on the shelf behind the counter. So I can't just go in and grab it either. The three cars behind me have not had anyone talk to them either on the speaker or anything. If you are looking for efficiency go somewhere else.
Restaurantji Recommends
We went through the drive through was told someone would be with us. We waited 15 minutes before pulling around to a parking spot. When we went inside they employee’s were not up front but in the back and then we got told that they told us to pull to the window and we didn't when that is not what was said. It was rude and there service was bad. I do not recommend going to this Subway.
Atmosphere: 1
Food: 4
Service: 1
My husband and I came through ordered 1 footlong sandwitch that took 35 min to make and half of the meat was missing. The young girl named Katlin took the order then disapeared while the other lady made food for the customers. We live subway and eat here alot only we will not be returning to this one and that is sad for its in our town. Please get help that wants to work. I will add that the older lady there tonight was very sweet and helpful.
Atmosphere: 1
Food: 1
Service: 1
Ordered two subs both toasted, one was not, ordered lettuce, tomates, onion, mild peppers, black olives and mayo. Was not toasted, no olives, no mayo, and no tomatoes. There was approximately 5 people working and was not done right. This is the second time I sent there and the service was not great and the sandwich was wrong. Will not go back. Your Ripley store is better.
Atmosphere: 2
Food: 3
Service: 2
waited 30 minutes in drive thru for a mobile order that they messed up twice. the workers look unclean and possibly on drugs! this is unacceptable and not worth my
Atmosphere: 1
Food: 1
Service: 1
The employees that the Ravenswood Subway in West Virginia are very unprofessional. Have foul mouths and do not believe that the customer is right. I ordered a sub online which was supposed to be ready at 120 I had to wait another 13 minutes for it to be ready and then when i finally was able to sit down to eat i discovered there was no meat on it. I called subway the girl who answered the phone laughed when I told her she then put another girl on who proceeded to argue with me, swore at me then hung up on me. I called back to get her name, the girl answered the phone said the number is....... gave me the name of either the owner or district manager, because Ravenswood doesn't have a manager, and hung up on me again. This Subway has the most unprofessional foul mouthed employees of any fast food restaurant I have ever been to. You decide if you wanna eat there. I will never go back.
Atmosphere: 1
Food: 1
Service: 1
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