Dairy Queen
45 Maddex Square Dr, Shepherdstown
(304) 579-4999
Recent Reviews
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My food was hot and fresh . Customer service was great. Got greeted soon as I came in. The tots were the bomb, thanks ladies!!
Atmosphere: 5
Food: 5
Service: 5
Handed me a brownie blizzard that was like a volcano? Had to throw it out the window in the parking lot!
Food: 1
Ordered a banana split blizzard, when I received it, the only thing I tasted was chocolate, I asked about if it had bananas in it and they said it should. I had to order another and pay fpr it. Customer service wasn't very good. Please contact me for more details.
Do not dine at this location. I was charged $14.52 for 1 large and 1 small blizzard. That same order in falling waters would have been $11.68 ridiculous that this owner is gouging customers. I will never buy anything from a Petersons DQ ever again.
Atmosphere: 1
Food: 1
Service: 1
Fries oil old or they way overcooked them, calling health dept ,no sense in that serving people food like that
Atmosphere: 2
Food: 1
Service: 2
Food was bad. Chicken well over cooked, fries were barely warm, toast was under fries so it was soggy. Then I fell over with the tall chair because the padding was gone, it was bare wood on tile floor. I had only eaten a few bites of my food, decided I needed to go to urgent care because the pain in my hand and head where the chair hit it, was increasing in pain. They didn't offer to refund because I couldn't finish my food. I filled out an incident report. Nobody ever called to check on me. The staff, however, were very thoughtful and concerned.
Atmosphere: 3
Food: 1
Service: 5
I am not sure why this DQ closed at 9:45 tonight and when I was pulling in all the employees were jumping into their vehicles and leaving. Can the owners please look into this?
The ice cream is good but the food isn't and this location doesn't make a lot of the off menu ice cream items that other locations can. This location runs slow as there seems to always be newer employees learning or something. All in all I'd only come for ice cream when there isn't a line
Atmosphere: 4
Food: 3
Service: 4
Slow..there was 1 other vehicle in the parking lot and they had me pull around and park to wait on my food when going through the drive through.
Employee was not friendly and did not tell me the options that go with the kids meal
Prices are way higher than other DQ locations
Atmosphere: 2
Food: 2
Service: 1
I love it, blizzards so good I would come again. Pls eat here
Restaurantji Recommends
They pretty much are perfect. Their ice cream is very good. Their food is great. Especially the chicken tenders. I LOVE the chicken tenders. You can also get free soda if you ask for a water cup.
The Cokes here are guaranteed to give you a nasty heartburn every time you visit. My sister got heartburns from the Coke for the past 2-3 visits and I just had a Diet Coke earlier and I'm currently dealing w/ a heartburn. No other place locally is serving Cokes that give you heartburns while you're drinking it. Don't order drinks from this location!
Something doesn’t sit right with charging $12 for a 4 piece chicken tender basket with no drink. While every other store in the area charges $7 and some odd change. ABSOLUTELY INSANE
This location does not honor any promotions, deals, or participate with online ordering. Prices were exponentially higher than other locations as a result. Clean and good food, but slow service and much too expensive. For example, the kids meal was priced at $8 as opposed to the $5 at other locations, and it didn’t even come with ice cream.
Food: 4
Service: 2
Service was ok…PORTION size is insultingly small for a blizzard that was served in a small coffee cup for $6+
Food: 2
Service: 3
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