Dairy Queen

45 Maddex Square Dr, Shepherdstown
(304) 579-4999

Recent Reviews

Cassity Barfield

BY FAR THE WORST…… spent $43 dollars on what…… ordered mine and my two kids food and ice cream. 2 mini blizzards, chocolate dipped cone, chicken strip basket, kids meal chicken strips, kids meal cheeseburger. Took 40 min plus and they made our icecream like 10 minutes after ordering our stuff and we had to wait a good 30 or so minutes for our food ….. got my kids buckled in to look in the bag they completely forgot the kids meal chicken strips and put a box of tater tots instead…. Went in they gave me anotherrr bag of tator tots plus the actual kids meal we ordered…. Got home my seat was drenched in grease along with the bag and whole box of tator tots, my daughter asked for MEAT AND CHEESE on her CHEESE burger and all she got was meat…the place was a wreck and they need more help bad.

Atmosphere: 1

Food: 1

Service: 2

Ann Thomas

Don’t order a cake from this location. They took my order two days in advance and when we went to get it they had no idea what we were talking about .

Service: 1

Scott Upwright

Great icecream cones!

Atmosphere: 5

Food: 5

Service: 5

Lee DiFante

The food here is hands down the worst fast food you can get (and it isn't even cheap) but also it's DQ and I don't know why you'd think it wouldn't be. The ice cream is where it's at, just get yourself a wildly overpriced ice cream treat and enjoy, because it will be delicious.

Atmosphere: 4

Food: 2

Service: 4

Susan Irving

Not one negative thing. Spotless from counter to dining room to bathroom. Super nice employees, good food. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Pattie B

I went through the drive thru window. We ordered a milkshake and a blizzard. Sat in line for over 20 minutes. When we finally got to the window our milkshake was melted to the point it was chocolate milk and the blizzard almost fell out of the cup when they turned it upside down. My husband told the young man at the window that the milkshake was melted. The employee said, "Well it is a milkshake." To me that was rude. Not sure if we'll visit this DQ again.

Atmosphere: 2

Food: 2

Service: 2

daveb246

2 cars in front. Waited 20 minutes to get a shake and Blizzard. Both were melted. I told the employee my milk shake was chocolate milk. He told me that it was a milk shake. Melted small shake medium Blizzard over $11. Will not be back.

Atmosphere: 1

Food: 1

Service: 1

Leah Leivestad

Order was almost completely wrong aside from chicken strips and cold thrown together soggy

Food: 1

Service: 2

Jim Claxton

For a DQ, it's pretty good. We were going to the McD's next door, but it was closed for an indoor sewage spill (yech!) So we came to DQ instead. The place was clean, the staff were doing their jobs & the food (chicken strip meal) was tasty & came promptly. What more can you want from a DQ?

Atmosphere: 4

Food: 4

Service: 4

Sean Costello

These kids working here have bad attitudes always.Cant take an order cooks cant read orders.The owners need to get decent employees or close the doors.

Atmosphere: 1

Food: 3

Service: 1

Nedra Spry

Unless you are getting ice cream products, don't bother. The grilled chicken sandwich was so tough, I couldn't eat it. The crispy chicken salad was ok, but had quite a few white chunks of lettuce. The water dispenser, soft drink dispenser needed to be wiped down, as did the tables. And the floor was sticky. Bathrooms were ok.The only reason I gave two stars, was because of the friendly staff member who waited.on us immediately.

Dottie Planck

Went through the drive thru. Person taking the order was in a hurry, didn’t let us give our complete order. Ended us with a total. Gave us water with the lid not attached, water went everywhere. Asked for salt on my French fries. Didn’t get any salt. When questioned about salt, was told they don’t put salt on the French fries. Asked for a receipt, took forever to get one. Poor employee performance

Jason Brier

Parking needs work, boy great otherwise.

Atmosphere: 4

Food: 4

Service: 4

David W.

I stopped by to get a chili dog. First shock, $4.19 each! Then when I got home I found they put it in a hamburger container. Very sloppy! I tried to attach photos but couldn't.

gunslinger_lucky tanki junky

Was charged for a large combo meal, received only a burger.

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