MJ's on German DeliCafe
104 E German St, Shepherdstown
(304) 870-2151
Recent Reviews
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We had a couple of mediocre sandwiches. Disappointing after reading all the great reviews.
Atmosphere: 4
Food: 4
Service: 5
I waited a few days to write this because I wanted to ensure it was not written out of anger and expressed factually and calmly. Let me start by saying, their food is good, we actually ordered catering from them for my baby shower this past summer. That being said, they are consistently slow, even when they are not busy. When we go in, I only go in when I know we have ample time so as to not have to rush them. The other day I called in a veggie sandwich because as a new breastfeeding Mom I was very hungry and needed to grab something to eat before I had to pick up my daughter on my way back from the doctors. I called when I was about 30min away figuring that should be more then enough time. I was told it would take 20 minutes. I showed up once 20 minutes had passed, went to pay and was told it was not ready. Now I was a bit frustrated and simply said "do you know how long it will take because I can't wait 10 minutes, I have to get my daughter from daycare" . I was not rude at all just matter of fact. The owner then buts in and says "it will only be 3 min it's being made now" then looks behind him and tells the man to get the veggie sandwich asap. So clearly - not already being made. So I pay & wait. 6ish minutes goes by and the owner calls my name, I go to get my food and he asks me the time. I tell him the time, the then proceeds to raise his voice and tell me that he made my sandwich in 18 minutes. As I begin to walk out I am shocked at how utterly rude he just was so I turn around and say "No - I called at 12:24, it's now 12:50" he then proceeds to tell me, again loudly and with an attitude " well I didn't get the order until 12:31". Now things happen and they were busy, whatever. But it's not my problem as a customer that the order was put in 6 minutes after I called it in. Maybe because its a small town with limited options they think its OK to treat people this way. I told him his customer service was incredibly rude and then he attempted to play it off "I was just messing with you". He was not. His behavior was unprofessional at best. They are consistently rude, consistently late and rarely smile. If you can not handle the pressure of the food industry then don't be in it. I by no means believe the mantra "The customer is always right" - but excuse me, there is no reason it should take that long for a mashed avocado sandwich. The idea that as a customer I literally factor in how slow they are when I order is crazy enough, to then be disrespected as such on top of it is disgusting. I don't care that we live in a small town with limited options. Have some class. We will never give them business again nor recommend them. We will also be sure to tell all of our airbnb guests to not go there. They will probably be fine because again small town but hopefully this is a clear lesson on how not to treat people.
**UPDATE TO OWNER RESPONSE **
I was so rude an abrasive in the 45 seconds that I spoke?? I sighed because who takes 30 minutes to make an uncooked sandwich and I said " do you know how long its going to take? I can't wait 10minutes as I have to get my daughter from daycare". My voice was not raised, unlike the owners. Furthermore your response shows how absolutely CHILDISH you are. Are you passively threatening me? Want to bring my kids into it. How utterly unprofessional can you be. Also - learn how to read. I actually called your food good, which was the ONLY reason I had continued to go there. Literally EVERYONE I know comments on how nasty the service is there. It's known. I am actually KINDER then I should be because I worked in NYC restaurant's for 14years. I KNOW what it takes and how to handle busy. I also know how awful it is when someone is demeaning. I've been on the receiving end. So as I said, yes I was frustrated but I was not disrespectful. Check yourself. Where were you during that conversation? Taking 20min to make a tea in the back? Also wher
Atmosphere: 1
Food: 3
Service: 1
Our sandwiches were delightful. Fresh ingredients and very tasty.
Atmosphere: 3
Food: 5
Service: 5
Amazing sandwiches and drinks! Love their bagels especially the lox bagel! Couldn’t recommend more!
I got the beet salad, potato leak soup and the grinder. All delicious! Super fresh, made to order food. Looking forward to going back and trying their breakfast/coffee.
Atmosphere: 5
Food: 5
Service: 5
I love this place! They work hard and make great food. I can't resist the Turkey Sandwich!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches
31 minutes for one sandwich without any update ?♂️ horrible
Atmosphere: 2
Food: 3
Service: 1
MJs makes the most amazing sandwiches and soup. Great place in town to meet and hang out or have a lunch meeting. Love their breakfast too!
We had a wonderful lunch today! I had the beet salad and my husband had the kale apple salad. Both were excellent, as was the coffee!! Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
Very casual cute breakfast place! They have many teas, coffees, went smoothies. I had the cardinal breakfast sandwich and it was GREAT! If you’re around looking for a quick friendly tasty breakfast, this is it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches
Restaurantji Recommends
The Cardinal sandwich and the Lavender coffee is delicious, my husband had the Avocado Toast and the Smoked Maple coffee ?☕, very good ?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sandwiches
40+ minutes waiting for the food. Three simple sandwiches. We gave up, paid for our iced teas and left. Incompetent kitchen staff.
I ordered the roasted beet salad and the elderberry iced tea. The salad was delicious, if not a little more heavily dressed than I would have made on my own. The ingredients tasted fresh and the balance of beets to greens to cheese crumbles was perfect. The elderberry tea was a bit strong for me upon first taste, and we solved that problem by bringing a glass of ice water to enjoy alongside it.
This was my first visit and I look forward to trying more of the menu. I felt the prices were a little on the high side for the serving size, but the flavor was good and the service was great. The chef checked in on me several times.
Atmosphere: 4
Food: 5
Service: 5
I stopped here for coffee and a bite while biking the C&O. Great experience and great service. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches
Great food! Great service! I will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
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