The Fort pizza manager will not make right when they mess up an order and make a person take it anyway! I was told that what the employee wrote down is what she is going by! I could not help what was written down. If you go there or for delivery beware! I have been a long time customer. NEVER AGAIN !
Food: 3
Service: 1
Marco Smith
Wraps are trash do
Robert Bassett
Ordered my pizza and salad too 1.5 hrs to get it yes we were getting snow but we live 3 miles away when it arrived pizza was cold and salads were not way I ordered them when I called them they said we will send out another order and that's all they could do couldn't even say how long it would take this time and didn't even give me a receipt.
Casie Moore
The apache burger was fantastic!
Jadd Moeller
This visit today was the second time I’ve ever been here at the Fort but it was the first time I had any of their food. We left before eating years ago but decided to give them another shot. Upon entering the establishment I was greeted not by the staff which looked sparse and too engaged in what they were doing to notice us, but instead by the smell of the pizza oven accompanied by a hazy smoke filled atmosphere that seemed to linger our entire visit. We chose a seat as far away from the kitchen as possible since that seemed to be the source for low visibility in the dining room that began to irritate my eyes. A young lady gathered menus for us and took our drink orders which she filled as she allotted us additional time to browse over the menu choices which seemed to be never ending. She arrived with our beverages and took our order. I asked about how long do you anticipate it will take to prepare our meals as we were trying to make the Ferry before it closed at 6 pm. She indicated she had a few call in orders that came in but since we were the only dine in patrons other than one lady in a corner booth that it shouldn’t be long at all. We sat and talked as we listened to the phone ring non-stop as delivery drivers shuffled in and out of the building and customers walked in and picked up their orders and departed. That short wait was well over an hour before she finally arrived with our order which was a Philly steak sandwich with a side of beer fries, a roast-beef sandwich and chips, a Caesar wrangler with chips and a calzone. She refilled our drinks as we began to eat and returned a few minutes later and asked if we needed anything. I requested mayonnaise and Italian dressing on the side when I ordered and requested it again. We also needed utensils to cut the calzone and spread the mayo on the Caesar. BBQ sauce was also requested for the Philly. She left and by the time she returned I had finished my Caesar and no longer needed the mayonnaise or Italian dressing. She did apologize for taking so long but added she had to make the BBQ sauce.( it was a blend of sweet and spicy ingredients, really good). We again asked for the utensils to cut the calzone and she quickly obliged. The food was delicious and served hot. My favorite was the Caesar Wrangler however they did oven bake the lettuce which it then had to be removed as it withered to a brown gelled slimy mess. The service was not at all what it should have been as it took about 2 hours and we had no shot of making the Ferry Ride. The hostess/waitress/cook /cashier was doing the best she could as she had just started a couple days ago even though she had worked there in the past. She was definitely over tasked in her duties and responsibilities which reflects poorly on management. There didn’t seem to be enough help or the duties need to be distributed differently. The smoke filled dining room also reflects poorly on management/owners. Nobody wants to eat in a smokey room for an hour or two let alone an employee forced to be in one for an entire shift. As a customer you don’t receive a bill brought to the table so you can verify the charges and calculate gratuity like most reputable establishments. Instead, you wait at the register as the cashier plugs in numbers for food items and arrives at a final verdict which the customer has no idea if the total is correct or flawed with errors. The customer then holds up the line as they decide on a tip amount as other customers stand in line and wait. We left the restaurant feeling sorry for our waitress/cook/cashier as we left her a large tip but looking on the bright side of things at least she didn’t have to answer the phone too.
Parking: Street parking is available however had to do a U-turn at the intersection as all the parking was on the other side of street.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Beef Wrangler, Build Your Own Calzone
Warren Grace
Outstanding food and service was terrific. Strongly recommend!
Jennifer Bell
Ordered a Philly cheese steak. More like cheese bread with a sprinkle of meat. Drove thirty minutes to get here, had good reviews . .....three + years ago. Huge disappointment
Atmosphere: 3
Food: 1
Sarah Whitman
The best pizza, Pepperoni roll, calzone. We couldn't decide so we got them all and were not disappointed!
Atmosphere: 5
Food: 5
Service: 5
James Cronin
Best pizza in the area
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Large Thick Crust Cowboy Pizza
David Radabaugh
Worst pizza experience ever ....-had to wait over half an hour at store for my food- had to listen to teenager workers drop F bombs- they forgot to cook wings, which led to everything else being cold and dry (see image of meatball sub)- screwed up my wife's food (picture of supposed pizza sub...)- charged $71 for food that should have been $40 ( according to their online menu)-I attached pic of menu that says 5.95 for bone on/bone out wings.....I was charged 15 bucks EACH order
Order of wings was told to be 5.99 instead I was charged 35 for them, not only this but was forced to wait an extra half an hour from the original time given of when the food would be done. Honestly ridiculous.
Atmosphere: 1
Food: 3
Service: 1
JeanAnn Gump
Easily accessible, good parking on the street, food was great and service and staff was great ‼️
Atmosphere: 5
Food: 5
Service: 5
Preston Dabbs
Best pizza . Staff was
Atmosphere: 5
Food: 5
Service: 5
Jo Grice
Under cooked pizza and shriveled wings. I guess some customers are treated better than
Atmosphere: 2
Food: 1
Service: 1
Joseph Henthorn
Sam - thank you for the awesome food. It was truly and greatly appreciated.
The Fort pizza manager will not make right when they mess up an order and make a person take it anyway! I was told that what the employee wrote down is what she is going by! I could not help what was written down. If you go there or for delivery beware! I have been a long time customer. NEVER AGAIN !
Food: 3
Service: 1
Wraps are trash do
Ordered my pizza and salad too 1.5 hrs to get it yes we were getting snow but we live 3 miles away when it arrived pizza was cold and salads were not way I ordered them when I called them they said we will send out another order and that's all they could do couldn't even say how long it would take this time and didn't even give me a receipt.
The apache burger was fantastic!
This visit today was the second time I’ve ever been here at the Fort but it was the first time I had any of their food. We left before eating years ago but decided to give them another shot. Upon entering the establishment I was greeted not by the staff which looked sparse and too engaged in what they were doing to notice us, but instead by the smell of the pizza oven accompanied by a hazy smoke filled atmosphere that seemed to linger our entire visit. We chose a seat as far away from the kitchen as possible since that seemed to be the source for low visibility in the dining room that began to irritate my eyes. A young lady gathered menus for us and took our drink orders which she filled as she allotted us additional time to browse over the menu choices which seemed to be never ending. She arrived with our beverages and took our order. I asked about how long do you anticipate it will take to prepare our meals as we were trying to make the Ferry before it closed at 6 pm. She indicated she had a few call in orders that came in but since we were the only dine in patrons other than one lady in a corner booth that it shouldn’t be long at all. We sat and talked as we listened to the phone ring non-stop as delivery drivers shuffled in and out of the building and customers walked in and picked up their orders and departed. That short wait was well over an hour before she finally arrived with our order which was a Philly steak sandwich with a side of beer fries, a roast-beef sandwich and chips, a Caesar wrangler with chips and a calzone. She refilled our drinks as we began to eat and returned a few minutes later and asked if we needed anything. I requested mayonnaise and Italian dressing on the side when I ordered and requested it again. We also needed utensils to cut the calzone and spread the mayo on the Caesar. BBQ sauce was also requested for the Philly. She left and by the time she returned I had finished my Caesar and no longer needed the mayonnaise or Italian dressing. She did apologize for taking so long but added she had to make the BBQ sauce.( it was a blend of sweet and spicy ingredients, really good). We again asked for the utensils to cut the calzone and she quickly obliged. The food was delicious and served hot. My favorite was the Caesar Wrangler however they did oven bake the lettuce which it then had to be removed as it withered to a brown gelled slimy mess. The service was not at all what it should have been as it took about 2 hours and we had no shot of making the Ferry Ride. The hostess/waitress/cook /cashier was doing the best she could as she had just started a couple days ago even though she had worked there in the past. She was definitely over tasked in her duties and responsibilities which reflects poorly on management. There didn’t seem to be enough help or the duties need to be distributed differently. The smoke filled dining room also reflects poorly on management/owners. Nobody wants to eat in a smokey room for an hour or two let alone an employee forced to be in one for an entire shift. As a customer you don’t receive a bill brought to the table so you can verify the charges and calculate gratuity like most reputable establishments. Instead, you wait at the register as the cashier plugs in numbers for food items and arrives at a final verdict which the customer has no idea if the total is correct or flawed with errors. The customer then holds up the line as they decide on a tip amount as other customers stand in line and wait. We left the restaurant feeling sorry for our waitress/cook/cashier as we left her a large tip but looking on the bright side of things at least she didn’t have to answer the phone too.
Parking: Street parking is available however had to do a U-turn at the intersection as all the parking was on the other side of street.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Beef Wrangler, Build Your Own Calzone
Outstanding food and service was terrific. Strongly recommend!
Ordered a Philly cheese steak. More like cheese bread with a sprinkle of meat. Drove thirty minutes to get here, had good reviews . .....three + years ago. Huge disappointment
Atmosphere: 3
Food: 1
The best pizza, Pepperoni roll, calzone. We couldn't decide so we got them all and were not disappointed!
Atmosphere: 5
Food: 5
Service: 5
Best pizza in the area
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Large Thick Crust Cowboy Pizza
Worst pizza experience ever ....-had to wait over half an hour at store for my food- had to listen to teenager workers drop F bombs- they forgot to cook wings, which led to everything else being cold and dry (see image of meatball sub)- screwed up my wife's food (picture of supposed pizza sub...)- charged $71 for food that should have been $40 ( according to their online menu)-I attached pic of menu that says 5.95 for bone on/bone out wings.....I was charged 15 bucks EACH order
Restaurantji Recommends
Order of wings was told to be 5.99 instead I was charged 35 for them, not only this but was forced to wait an extra half an hour from the original time given of when the food would be done. Honestly ridiculous.
Atmosphere: 1
Food: 3
Service: 1
Easily accessible, good parking on the street, food was great and service and staff was great ‼️
Atmosphere: 5
Food: 5
Service: 5
Best pizza . Staff was
Atmosphere: 5
Food: 5
Service: 5
Under cooked pizza and shriveled wings. I guess some customers are treated better than
Atmosphere: 2
Food: 1
Service: 1
Sam - thank you for the awesome food. It was truly and greatly appreciated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Wrangler
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