“I went to the sutton Kfc today. First and last time. Lady claimed to be the manager got my order wrong. Gave me chicken instead of tenders, simple mistake but she replied i repeated the order back to you, that was time to say the order was wrong! I said just give me my food and the difference back. She refused to give my money, refused to give a receipt and told us to leave the property. Very rude, unprofessional. I am 65 yrs old, I don't deserve to be treated like that. Maybe age destination lawsuit would help Corporate look into staff there! Claimed she was the manager but has no customer service skills at all!“
“I went to the sutton Kfc today. First and last time. Lady claimed to be the manager got my order wrong. Gave me chicken instead of tenders, simple mistake but she replied i repeated the order back to you, that was time to say the order was wrong! I said just give me my food and the difference back. She refused to give my money, refused to give a receipt and told us to leave the property. Very rude, unprofessional. I am 65 yrs old, I don't deserve to be treated like that. Maybe age destination lawsuit would help Corporate look into staff there! Claimed she was the manager but has no customer service skills at all!“