The Philly sandwich was excellent but if they are So busy they cannot clean the tables they should set out cleaner so we can clean the table ourselves. đŁ
Atmosphere: 3
Food: 5
Service: 3
Kenneth Bell
Good place to get a sandwich but like everywhere today to darn expensive! Order extra lettuce and tomatoes along with extra vinegar and oil. Good sandwich...
Atmosphere: 5
Food: 4
Service: 5
Tucker Makwell
I came in to get a sub at the Vienna Jersey Mike's location. I was appalled when I saw an older looking employee with blond hair and glasses throw a dough ball at another employee. This happened on July 12, somewhere between 4:20-4:30pm. If this is how you run an establishment, that is insane. Not very hygienic or professional. This woman needs reprimanded. Very disrespectful of her to do that to another employee. Do you not have respect as one of your establishments rule? Or does this place even have rules?
Atmosphere: 1
Food: 3
Service: 1
Monika Richards
The food was just okay. Itâs so messy? And the vibes⊠awkward. No thanks.
Atmosphere: 1
Food: 2
Service: 5
Trevor Beaulieu
I really wanted to like this Jersey Mikeâs because the younger girl on the phone was incredibly polite and helpful when I placed a mobile order. I had a few specific requests â extra toasted bun on the grill and extra ranch â and she was kind and reassuring, saying, âOh for sure, we can work that out!â
When I arrived, my order wasnât ready, which was fine. But what wasnât fine was the atmosphere inside the store â especially the behavior of the woman who I believe is the manager, named Sarah. As soon as I walked in, she was speaking down to her employees, especially the young man working the grill and the girl who had helped me on the phone. They were calmly discussing that the grill wasnât heating properly (already a red flag), and Sarah immediately started belittling them in front of customers.
I watched her treat that young man like he was completely incompetent. He had my bun prepped with the extra ranch, just like I requested, and she told him to throw it away â even though it looked totally fine. He remade it and was trying to toast the bun per my order, and she berated him again, asking, âWhat are you doing? Donât do that,â and took the bun off the grill. I had to politely step in and say thatâs exactly what I had requested. She rolled her eyes at me, slapped the bun back on the grill, and walked away with an attitude.
The only decent thing she did was give me a side of ranch. But by the time I got home, my âfresh off the grillâ sub was barely warm. I had to microwave it just to make it edible. Clearly, the grill wasnât working properly, which they were well aware of but didnât mention to me. If your equipment isnât working, you either need to let customers know up front and expect a delay, or pause service until itâs fixed. Instead, they served me something borderline cold and hoped no one would notice.
The food was disappointing, but the service was what really ruined it. Watching Sarah disrespect her team like that was uncomfortable and upsetting. I could see how disheartened the staff looked, but they clearly couldnât say anything without fear of consequences. Not only is that bad leadership, it creates a toxic work environment. I genuinely feel bad for the team having to work under someone like that.
Atmosphere: 1
Food: 2
Service: 1
Tim Davis
Good food,fast friendly service
John Overstreet
First time there, and I was satisfied... the sub was very, very good!
Jon Berle
I have never had a problem with the way they make my Sub. The customer service is great. I would say one of the best sub shops in Vienna.
Rootbeerjug
Order BLT but held off the bacon and added pickle, may I say these pickles were the most scrumptious most fresh and most juicy pickleloins that ever hit my tongue
They have the best subs by far then anyone else, fresh and that Mikes sauce is great and the bread is great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian
Jordan Mayhew
Very quick, friendly, and make every accommodation. Mind blowing food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian, Big Kahuna Chicken Cheese Steak, Chipotle Chicken Cheese Steak
Melanie Moore
We love this Jersey Mikeâs location! We travel an hour both ways just for the sandwiches. The staff is very friendly. The best part of the experience is the bumpin playlists they play in the store. We always âdine-inâ for the full experience.
Atmosphere: 5
Food: 5
Service: 5
Jadyn H
Unique subs, packed with veggies and meat more than most places. Been here a couple times. Best place for a cold sub for sure! Prices are a bit high, but the cream soda at the fountain is totally worth it.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Philly Sandwich, Roast Beef and Provolone
Always good for a sub.
Atmosphere: 5
Food: 5
Service: 5
The Philly sandwich was excellent but if they are So busy they cannot clean the tables they should set out cleaner so we can clean the table ourselves. đŁ
Atmosphere: 3
Food: 5
Service: 3
Good place to get a sandwich but like everywhere today to darn expensive! Order extra lettuce and tomatoes along with extra vinegar and oil. Good sandwich...
Atmosphere: 5
Food: 4
Service: 5
I came in to get a sub at the Vienna Jersey Mike's location. I was appalled when I saw an older looking employee with blond hair and glasses throw a dough ball at another employee. This happened on July 12, somewhere between 4:20-4:30pm. If this is how you run an establishment, that is insane. Not very hygienic or professional. This woman needs reprimanded. Very disrespectful of her to do that to another employee. Do you not have respect as one of your establishments rule? Or does this place even have rules?
Atmosphere: 1
Food: 3
Service: 1
The food was just okay. Itâs so messy?
And the vibes⊠awkward.
No thanks.
Atmosphere: 1
Food: 2
Service: 5
I really wanted to like this Jersey Mikeâs because the younger girl on the phone was incredibly polite and helpful when I placed a mobile order. I had a few specific requests â extra toasted bun on the grill and extra ranch â and she was kind and reassuring, saying, âOh for sure, we can work that out!â
When I arrived, my order wasnât ready, which was fine. But what wasnât fine was the atmosphere inside the store â especially the behavior of the woman who I believe is the manager, named Sarah. As soon as I walked in, she was speaking down to her employees, especially the young man working the grill and the girl who had helped me on the phone. They were calmly discussing that the grill wasnât heating properly (already a red flag), and Sarah immediately started belittling them in front of customers.
I watched her treat that young man like he was completely incompetent. He had my bun prepped with the extra ranch, just like I requested, and she told him to throw it away â even though it looked totally fine. He remade it and was trying to toast the bun per my order, and she berated him again, asking, âWhat are you doing? Donât do that,â and took the bun off the grill. I had to politely step in and say thatâs exactly what I had requested. She rolled her eyes at me, slapped the bun back on the grill, and walked away with an attitude.
The only decent thing she did was give me a side of ranch. But by the time I got home, my âfresh off the grillâ sub was barely warm. I had to microwave it just to make it edible. Clearly, the grill wasnât working properly, which they were well aware of but didnât mention to me. If your equipment isnât working, you either need to let customers know up front and expect a delay, or pause service until itâs fixed. Instead, they served me something borderline cold and hoped no one would notice.
The food was disappointing, but the service was what really ruined it. Watching Sarah disrespect her team like that was uncomfortable and upsetting. I could see how disheartened the staff looked, but they clearly couldnât say anything without fear of consequences. Not only is that bad leadership, it creates a toxic work environment. I genuinely feel bad for the team having to work under someone like that.
Atmosphere: 1
Food: 2
Service: 1
Good food,fast friendly service
First time there, and I was satisfied... the sub was very, very good!
I have never had a problem with the way they make my Sub. The customer service is great. I would say one of the best sub shops in Vienna.
Order BLT but held off the bacon and added pickle, may I say these pickles were the most scrumptious most fresh and most juicy pickleloins that ever hit my tongue
Staff was kind and humorous
I love pickle
Restaurantji Recommends
The best in town
Atmosphere: 5
Food: 5
Service: 5
They have the best subs by far then anyone else, fresh and that Mikes sauce is great and the bread is great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian
Very quick, friendly, and make every accommodation. Mind blowing food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian, Big Kahuna Chicken Cheese Steak, Chipotle Chicken Cheese Steak
We love this Jersey Mikeâs location! We travel an hour both ways just for the sandwiches. The staff is very friendly. The best part of the experience is the bumpin playlists they play in the store. We always âdine-inâ for the full experience.
Atmosphere: 5
Food: 5
Service: 5
Unique subs, packed with veggies and meat more than most places. Been here a couple times. Best place for a cold sub for sure! Prices are a bit high, but the cream soda at the fountain is totally worth it.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Philly Sandwich, Roast Beef and Provolone
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