Dunkin'
$ • Coffee Shops
Hours:
855 National Rd, Wheeling
(304) 215-1899
About Dunkin' Donuts
Customers' Favorites
Original Blend
Dunkin' Donuts Reviews
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 7PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 10PM |
| Saturday | 4:30AM - 10PM |
| Sunday | 4:30AM - 9PM |
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Dunkin' is a popular restaurant that offers a variety of breakfast and coffee options. The reviews suggest that the food quality can be hit or miss, with some customers praising the fresh donuts and delicious breakfast sandwiches, while others were disappointed with the cold and salty loaded hash browns.
The customer service at this Dunkin' location seems to be generally good, with staff handling complaints and order mix-ups professionally and kindly. One reviewer was particularly impressed with how an employee named Kay addressed their issue, leading them to want to return to this location in the future.
However, the main concern appears to be the slow service, especially for mobile orders. Several customers complained about long wait times, with their orders being overlooked in favor of regular drive-thru customers. This has led to frustration and a lack of sympathy from the staff.
Overall, Dunkin' seems to provide a mixed experience, with the food quality and customer service varying. While some customers are satisfied with their visits, others have been let down by the slow service and inconsistent food preparation. The reviews suggest that this particular Dunkin' location has room for improvement in order to provide a more consistent and enjoyable dining experience.