As I was picking up my pizza and wings, I observed the male employee putting a pizza in a box without gloves. After that I saw the female employee get a bag out of the reach in freezer or refrigerator and she proceeded to stick her ungloved hand in the food and use it. This is a blatant health violation and is unacceptable.
Atmosphere: 2
Food: 3
Service: 1
Katelyn Moody
Food was hot and very good! I had it deliver and they were there before the estimated time too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Mini Rolls
Park
Edited ReviewMy review is not against the actual local store but Pizza Hut in general. I called in today to place an order. I usually place this same order every single week, since I work near this location. The store must have been busy since I was on hold awhile, which isn't a problem for me. Then when someone answered the call, it was an indian guy, so I'm guessing its a call center. I wanted to place my order, which consisted of a deal I have been using for the past year and a half. When the guy told me my order total, it was much more than I have always paid. I mentioned this to him and he said they have never had that deal before. I had just ordered this exact same thing 3 days ago. I told him this and he told me I am lying to him to try and get my meal cheaper. I explained that I was not. As I was mid sentence, the guy just hung up on me. I was not rude with him at all. Was just explaining to him that they did have this deal and I just used it the other day. So I called back, hoping to speak with someone that actually works at this location, and another indian women answered. She asked for my number, just like the previous guy did. As soon as I gave her my number, she just stated, stop calling you stupid scammer. Kinda ridiculous to tell a customer they are a scammer. Just to make it clear, I never raised my voice or said anything rude. I just informed him that I had just used the deal a few days ago.
Super quick and easy in and out. Helps that it's take out only.
Kenneth Barnett
Usually pretty good but tonight nothing in my order was right or good. BBQ was almost nonexistant if there was any. No chicken in the chicken alfredo pasta. 2 dollars extra for about 6 little banana pepper rings that were all on one slice of the pizza.
Bad Lass
Love the big new Yorker and delivery was fast
Chelsea Steele
Ordered $54 worth of food for delivery & was charged twice not to mention it took an hour for delivery. Called the store and they said to bring in my bank history. Took my Huntington phone app to the store & was advised that they had to have documentation on paper. Then the clerk who supposedly took the order last night said ‘Well I show here I only charged you once so something isn’t adding up’ LOL
bill sears
Pizza is always ready when it's supposed to be and employees are friendly.
Let me start by saying Thank you for Amillia. When we came by Monday we weren't exactly sure what we wanted and were greeted by her smiling face. She made a few suggestions and we got all of them!My husband and I are on vacation and visited your location because we were fishing at The Winfield locks and dam. The food was amazing and she even looked for us to bring the food directly to OUR CAR!We both used to manage restaurants so we know what service looks like. I on purposely took one of your cards and asked her to write her name on it. I'm a little late in getting this to you but I couldn't forget how nice and wonderful our experience was.THANK YOU SO MUCH AMILLIA!
Krysti Frame
The customer service was exceptional. I was picking up a door dash order. The order was already ready as soon as I walked in. They gave me a free pizza delivery bag for using for door dash!
Thumper
Polite and informative staff....pizza was perfectly made as I requested..... speed of service was excellent fit just waking in and ordering.
David Mattocks
Ordered in advance for a party. Areived right on time, piping hot and tasted great.
As I was picking up my pizza and wings, I observed the male employee putting a pizza in a box without gloves. After that I saw the female employee get a bag out of the reach in freezer or refrigerator and she proceeded to stick her ungloved hand in the food and use it. This is a blatant health violation and is unacceptable.
Atmosphere: 2
Food: 3
Service: 1
Food was hot and very good! I had it deliver and they were there before the estimated time too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Mini Rolls
Edited ReviewMy review is not against the actual local store but Pizza Hut in general. I called in today to place an order. I usually place this same order every single week, since I work near this location. The store must have been busy since I was on hold awhile, which isn't a problem for me. Then when someone answered the call, it was an indian guy, so I'm guessing its a call center. I wanted to place my order, which consisted of a deal I have been using for the past year and a half. When the guy told me my order total, it was much more than I have always paid. I mentioned this to him and he said they have never had that deal before. I had just ordered this exact same thing 3 days ago. I told him this and he told me I am lying to him to try and get my meal cheaper. I explained that I was not. As I was mid sentence, the guy just hung up on me. I was not rude with him at all. Was just explaining to him that they did have this deal and I just used it the other day. So I called back, hoping to speak with someone that actually works at this location, and another indian women answered. She asked for my number, just like the previous guy did. As soon as I gave her my number, she just stated, stop calling you stupid scammer. Kinda ridiculous to tell a customer they are a scammer. Just to make it clear, I never raised my voice or said anything rude. I just informed him that I had just used the deal a few days ago.
Atmosphere: 4
Food: 5
Service: 1
Great service and very helpful staff
The bone in wings are great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Chicken Pizza, Cheese Sticks
Super quick and easy in and out. Helps that it's take out only.
Usually pretty good but tonight nothing in my order was right or good. BBQ was almost nonexistant if there was any. No chicken in the chicken alfredo pasta. 2 dollars extra for about 6 little banana pepper rings that were all on one slice of the pizza.
Love the big new Yorker and delivery was fast
Ordered $54 worth of food for delivery & was charged twice not to mention it took an hour for delivery. Called the store and they said to bring in my bank history. Took my Huntington phone app to the store & was advised that they had to have documentation on paper. Then the clerk who supposedly took the order last night said ‘Well I show here I only charged you once so something isn’t adding up’ LOL
Pizza is always ready when it's supposed to be and employees are friendly.
Restaurantji Recommends
Let me start by saying Thank you for Amillia. When we came by Monday we weren't exactly sure what we wanted and were greeted by her smiling face. She made a few suggestions and we got all of them!My husband and I are on vacation and visited your location because we were fishing at The Winfield locks and dam. The food was amazing and she even looked for us to bring the food directly to OUR CAR!We both used to manage restaurants so we know what service looks like. I on purposely took one of your cards and asked her to write her name on it. I'm a little late in getting this to you but I couldn't forget how nice and wonderful our experience was.THANK YOU SO MUCH AMILLIA!
The customer service was exceptional. I was picking up a door dash order. The order was already ready as soon as I walked in. They gave me a free pizza delivery bag for using for door dash!
Polite and informative staff....pizza was perfectly made as I requested..... speed of service was excellent fit just waking in and ordering.
Ordered in advance for a party. Areived right on time, piping hot and tasted great.
They don't follow special orders through well.