I’ve waited 5+ minutes (on several occasions) just for an employee to come to the counter and even get my order taken. Tonight, 3 employees in the back ignored the counter & 2 different employees walked up front saw me and walked away. I had to call the store just to get one employee to come take my order, she acted irritated, rolled her eyes several times and slammed my ice cream cups down with a sarcastic “have a good night”. The service has never been good and I’m getting tired of trying to support the local business.
Atmosphere: 1
Food: 3
Service: 1
Allen Baker
It doesn’t matter if you eat in, drive thru, if you’re regulars etc.. they are ALWAYS rude. It takes NOTHING to be kind. I said thank you, please, yes ma’am, no ma’am etc(as I do everyone-manners and military). Not a single “of course” “you’re welcome” “no problem” etc. If you hate your job that bad, find a different job not involving the public. As someone who knows Belva personally, I don’t know how she let it get this bad. Every year(before my grandmother passed) Belva would cater for our family reunions. We would always get chicken salad croissants, SEVERAL dozen of her Easter chocolate eggs, etc. Daily trips here for mozzarella sticks, the chicken tenders, pot roast dinners, pub pickles, soups, and milkshakes. A lot of money spent here especially when all of us were in school. Belva knows exactly who we are. She was very close with my grandmother. It is extremely sad the way she has allowed this place to get. I love the food(it’s usually great-Americans love fried food) but I will not be coming back because of the horrible customer service. It’s honestly just pathetic and NOT OKAY at all. It’s also very horrible that employees make fun of the elderly for having hearing impairments. DO BETTER Belva. Disappointed.
After taking care of some business at the Putnam County courthouse, I decided that I needed something, something for my tummy! I remembered that my dad liked going to the Winfield Dairy Freeze for the footlong WV hot dogs. A really nice American little nostalgic restaurant. However, I really wasn't in the mood for hot dogs and decided for the cheeseburger meal. It comes with French fries or onion rings and a drink. You do have a choice of fries, but, sorry, I didn't write them down in my journal! Since I had been in the cold, I wanted to warm up a bit and sat outside. So, the drive-thru was out. I was asked if I wanted a dessert when ordering, only I was just not sure if I could eat it all and held up on it, even though the butterscotch sundae really did sound good. Anyway, the wait on the fresh burger took no time at all - drive-thru was a poppin'!! I enjoyed the meal and it was just right for me! I love the nostalgia of the inside dining area and took two small videos of it. I will be back for that Footlong, but will bring a sweater!
Atmosphere: 5
Food: 4
Service: 5
Jamal Requis
Good food, fast, clean, a nice place to just chill out
Atmosphere: 5
Food: 5
Service: 4
Thomas Joyce
I don’t know who the younger girls working the window outside with glasses and banks but she was beyond disrespectful. Threw my card across the counter, asked her for ketchup then slams it down on the counter. I get my food and went to tell her thank you and she shuts the window in my face. Beyond disappointed will not go back agian.
Atmosphere: 2
Food: 3
Service: 1
Trash Monkey304
Just spent 10 min in the drive thru and another 10 pulled to the side waiting f 3 hotdogs. After I “reminded,”them, I was still waiting, a girl walks Out hands me my bag, rolled her eyes and walks off.Won’t be back till they quit hiring kids who are more interested in tweeting than working.
Atmosphere: 3
Food: 5
Service: 1
miss lea
Horrible! The mayo smelled sour on my burger. Plus the fries were old and the Grease definitely needed changed! Then after spending $18 on the food, the $5 worth of ice cream they gave me WAS LUDICROUS! Wasn't even 1 scoop let alone 2. I was beyond
I will just say that we will not come here ever again since we keep getting attitude from a younger employee, I don’t know her name, but she keeps giving me and my daughter attitude and we did tip every time went there to eat and never gave attitude towards anyone. The last order we got, the grilled chicken had almost uncooked chicken, the nachos and cheese were terrible and there was no Sierra Mist syrup in the Sierra Mist, we ended up throwing it away, the only things that were good on that order was the cheese sticks and the hot dog and when I ordered it, the person gave attitude again. Usually the food was good before. So yeah, don’t worry we will never come back again.
Atmosphere: 4
Food: 3
Service: 1
John Gibson
Very pleased with service as
Atmosphere: 5
Food: 5
Service: 5
A Woo
Old fashioned diner has a great atmosphere. Very clean place. Food was delicious and very reasonably priced. Order at the counter but food is delivered to the table.
Atmosphere: 5
Food: 5
Service: 5
Jessi Hale
Amazing chicken salad on toast and bbq! Their kandy koolers are always generously loaded too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
John Henry
Great little place that takes you back in time. Great food and Service !!!
Wonderful place
I’ve waited 5+ minutes (on several occasions) just for an employee to come to the counter and even get my order taken. Tonight, 3 employees in the back ignored the counter & 2 different employees walked up front saw me and walked away. I had to call the store just to get one employee to come take my order, she acted irritated, rolled her eyes several times and slammed my ice cream cups down with a sarcastic “have a good night”. The service has never been good and I’m getting tired of trying to support the local business.
Atmosphere: 1
Food: 3
Service: 1
It doesn’t matter if you eat in, drive thru, if you’re regulars etc.. they are ALWAYS rude. It takes NOTHING to be kind. I said thank you, please, yes ma’am, no ma’am etc(as I do everyone-manners and military). Not a single “of course” “you’re welcome” “no problem” etc. If you hate your job that bad, find a different job not involving the public. As someone who knows Belva personally, I don’t know how she let it get this bad. Every year(before my grandmother passed) Belva would cater for our family reunions. We would always get chicken salad croissants, SEVERAL dozen of her Easter chocolate eggs, etc. Daily trips here for mozzarella sticks, the chicken tenders, pot roast dinners, pub pickles, soups, and milkshakes. A lot of money spent here especially when all of us were in school. Belva knows exactly who we are. She was very close with my grandmother. It is extremely sad the way she has allowed this place to get. I love the food(it’s usually great-Americans love fried food) but I will not be coming back because of the horrible customer service. It’s honestly just pathetic and NOT OKAY at all. It’s also very horrible that employees make fun of the elderly for having hearing impairments. DO BETTER Belva. Disappointed.
Atmosphere: 5
Food: 4
Service: 1
Great food. Large menu. Always great service
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger & Onion Rings, Cheeseburger, Broccoli Bites
After taking care of some business at the Putnam County courthouse, I decided that I needed something, something for my tummy! I remembered that my dad liked going to the Winfield Dairy Freeze for the footlong WV hot dogs. A really nice American little nostalgic restaurant.
However, I really wasn't in the mood for hot dogs and decided for the cheeseburger meal. It comes with French fries or onion rings and a drink. You do have a choice of fries, but, sorry, I didn't write them down in my journal!
Since I had been in the cold, I wanted to warm up a bit and sat outside. So, the drive-thru was out. I was asked if I wanted a dessert when ordering, only I was just not sure if I could eat it all and held up on it, even though the butterscotch sundae really did sound good.
Anyway, the wait on the fresh burger took no time at all - drive-thru was a poppin'!! I enjoyed the meal and it was just right for me!
I love the nostalgia of the inside dining area and took two small videos of it. I will be back for that Footlong, but will bring a sweater!
Atmosphere: 5
Food: 4
Service: 5
Good food, fast, clean, a nice place to just chill out
Atmosphere: 5
Food: 5
Service: 4
I don’t know who the younger girls working the window outside with glasses and banks but she was beyond disrespectful. Threw my card across the counter, asked her for ketchup then slams it down on the counter. I get my food and went to tell her thank you and she shuts the window in my face. Beyond disappointed will not go back agian.
Atmosphere: 2
Food: 3
Service: 1
Just spent 10 min in the drive thru and another 10 pulled to the side waiting f 3 hotdogs. After I “reminded,”them, I was still waiting, a girl walks Out hands me my bag, rolled her eyes and walks off.Won’t be back till they quit hiring kids who are more interested in tweeting than working.
Atmosphere: 3
Food: 5
Service: 1
Horrible! The mayo smelled sour on my burger. Plus the fries were old and the Grease definitely needed changed! Then after spending $18 on the food, the $5 worth of ice cream they gave me WAS LUDICROUS! Wasn't even 1 scoop let alone 2. I was beyond
Atmosphere: 1
Food: 1
Service: 1
Great food fast service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger & Onion Rings
Restaurantji Recommends
I will just say that we will not come here ever again since we keep getting attitude from a younger employee, I don’t know her name, but she keeps giving me and my daughter attitude and we did tip every time went there to eat and never gave attitude towards anyone. The last order we got, the grilled chicken had almost uncooked chicken, the nachos and cheese were terrible and there was no Sierra Mist syrup in the Sierra Mist, we ended up throwing it away, the only things that were good on that order was the cheese sticks and the hot dog and when I ordered it, the person gave attitude again. Usually the food was good before. So yeah, don’t worry we will never come back again.
Atmosphere: 4
Food: 3
Service: 1
Very pleased with service as
Atmosphere: 5
Food: 5
Service: 5
Old fashioned diner has a great atmosphere. Very clean place. Food was delicious and very reasonably priced. Order at the counter but food is delivered to the table.
Atmosphere: 5
Food: 5
Service: 5
Amazing chicken salad on toast and bbq! Their kandy koolers are always generously loaded too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
Great little place that takes you back in time. Great food and Service !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
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