My husband and I stopped here to eat after driving all day. The lady at the front didn’t acknowledge us at all. They then messed up our order twice and proceeded to charge us for a cup of cheese so we could just fix the sandwich ourselves since they obviously couldn’t figure it out themselves. My husband got the french and swiss and the broth he was given was watered down and didn’t tastes right. All the employees were too busy gossiping in the back to do their jobs. There was one lady who sneezed multiple times and went back to gossiping without washing her hands or even so much as covering her sneeze.
Atmosphere: 1
Food: 1
Service: 1
Cameron Jerry
The chicken sandwich we got wasn’t even cooked all the way and they forgot some of our food that we Paid for
Atmosphere: 2
Food: 2
Service: 2
Travis Kauffman
Picture this. It's Halloween, you've just been trick or treating with your little guy and you're a little chilly and a little hungry. You decided hey let's go to Arby's. That's what I did. I went in, ordered the steak nuggets, some Mac and cheese, and an apple pie shake. Best fast food experience I've had by far. The restaurant itself was very clean and inviting and the staff was very friendly but the food blew my expectations out of the water. Let's start with the steak nuggets. Not what I was expecting, more brisket like than steak but I could eat a pile of these things. They're good The shake? Tastes exactly like a pie. Idk how they did it, but they did. The white cheddar Mac and cheese though. I'd order this at a regular restaurant and not be mad about it. I used to think KFC was the top dog of fast food Mac and cheese but not anymore, Arby's has taken the top spot in my book and in my heart.
Thank you Arby's, I love you
Atmosphere: 5
Food: 5
Service: 5
Ace Fencing
Ordered a bacon hamburger with onions. Long wait time and the burger was a hockey puck.threw it away and spit out the bite i took. You guys need to take burgers off your menu .yuck yuck yuck. Restaurants was very clean and workers were polite. Again nasty burger
Atmosphere: 5
Food: 1
Service: 1
Denise “Nies” Euvelman
Typical Arby's but I had to wait now 20 mins for 2 burgers.. I returned one because it was cold
Atmosphere: 1
Food: 2
Service: 1
Victor Sylor
Too crowded.
Breken
They didn’t have roast beef and worker was rude
Wyoming Adventures
Great food. Friendly staff. Service is awesome. I'm so glad Arby's is in Buffalo.
Atmosphere: 5
Food: 5
Service: 5
Alaina Bergstrom
This place just can’t get it together. Unfortunately, there aren’t a lot of options in Buffalo. We’ve ordered here 4 or 5 times and our order has been 100% correct once. I went through the drive through and no one acknowledged me in the drive through so I went through again. Same thing with three other cars behind me. I go in and ask if the drive through is open and am met with blank stares and “yeah…” I tell them there are 3 people in line and no one answering. Just overall not impressed. I hope it gets better.
Atmosphere: 3
Food: 3
Service: 2
Tiger V
Very nice and clean place. Staff were very friendly, food very tasty and warm. Thanks!
First time in the New Arbys in buffalo order 2 mozzeralla sticks and was fresh and really frendly staff highly recommended if you are stopping by or Traveling
Atmosphere: 5
Food: 5
Service: 5
Munch Sownil
I ordered a fish sandwich and saw a worker push down trash into the can of trash and then grab my fish with the same hand before preparing in. Disgusting
My husband and I stopped here to eat after driving all day. The lady at the front didn’t acknowledge us at all. They then messed up our order twice and proceeded to charge us for a cup of cheese so we could just fix the sandwich ourselves since they obviously couldn’t figure it out themselves. My husband got the french and swiss and the broth he was given was watered down and didn’t tastes right. All the employees were too busy gossiping in the back to do their jobs. There was one lady who sneezed multiple times and went back to gossiping without washing her hands or even so much as covering her sneeze.
Atmosphere: 1
Food: 1
Service: 1
The chicken sandwich we got wasn’t even cooked all the way and they forgot some of our food that we Paid for
Atmosphere: 2
Food: 2
Service: 2
Picture this. It's Halloween, you've just been trick or treating with your little guy and you're a little chilly and a little hungry. You decided hey let's go to Arby's. That's what I did. I went in, ordered the steak nuggets, some Mac and cheese, and an apple pie shake. Best fast food experience I've had by far. The restaurant itself was very clean and inviting and the staff was very friendly but the food blew my expectations out of the water.
Let's start with the steak nuggets. Not what I was expecting, more brisket like than steak but I could eat a pile of these things. They're good
The shake? Tastes exactly like a pie. Idk how they did it, but they did.
The white cheddar Mac and cheese though. I'd order this at a regular restaurant and not be mad about it. I used to think KFC was the top dog of fast food Mac and cheese but not anymore, Arby's has taken the top spot in my book and in my heart.
Thank you Arby's, I love you
Atmosphere: 5
Food: 5
Service: 5
Ordered a bacon hamburger with onions. Long wait time and the burger was a hockey puck.threw it away and spit out the bite i took. You guys need to take burgers off your menu .yuck yuck yuck. Restaurants was very clean and workers were polite. Again nasty burger
Atmosphere: 5
Food: 1
Service: 1
Typical Arby's but I had to wait now 20 mins for 2 burgers.. I returned one because it was cold
Atmosphere: 1
Food: 2
Service: 1
Too crowded.
They didn’t have roast beef and worker was rude
Great food. Friendly staff. Service is awesome. I'm so glad Arby's is in Buffalo.
Atmosphere: 5
Food: 5
Service: 5
This place just can’t get it together. Unfortunately, there aren’t a lot of options in Buffalo. We’ve ordered here 4 or 5 times and our order has been 100% correct once. I went through the drive through and no one acknowledged me in the drive through so I went through again. Same thing with three other cars behind me. I go in and ask if the drive through is open and am met with blank stares and “yeah…” I tell them there are 3 people in line and no one answering. Just overall not impressed. I hope it gets better.
Atmosphere: 3
Food: 3
Service: 2
Very nice and clean place. Staff were very friendly, food very tasty and warm. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
First time in the New Arbys in buffalo order 2 mozzeralla sticks and was fresh and really frendly staff highly recommended if you are stopping by or Traveling
Atmosphere: 5
Food: 5
Service: 5
I ordered a fish sandwich and saw a worker push down trash into the can of trash and then grab my fish with the same hand before preparing in. Disgusting
Atmosphere: 3
Food: 1
Service: 1
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