Dairy Queen Grill & Chill
3845 E 2nd St, Casper
(307) 473-5360
Recent Reviews
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My lady and I both had the $7 meal deal with the 3 chicken strips with fries, drink, strawberry sundae and gravey. Quick service, great food.
Atmosphere: 5
Food: 5
Service: 5
This dairy queen where ever location their employees are just so rude! I don't know if it is the people or their poor management training. The drive thru Is rude and uneducated. But this one in Casper She should not belong to the customer service. I ordered today in the drive tru and her name is KRISTINA. My husband was in a hurry and I am not ready for my order and instead I just ordered an ice cream and I go like I just want a chocolate ice cream with nuts and this RUDE drive thru named KRISTINA had said I DONT HAVE ANY IDEA WHAT YOU JUST ORDERED!!!! My goodness RUDE KRISTINA you are in the customer service you need some patience to have offered what you have or at least ask politely. You do not belong to the customer service you are so RUDE!!!! You lose my appetite so I threw away the ice cream that I ordered from you. I am not done yet I will call the main office for my formal complaint tomorrow. You need to be retrained! You don't need to be in the customer service!!!!!
Atmosphere: 1
Food: 1
Service: 1
The told me to pull forward so they can have good drive times and handed my food to the wrong person while yelling at me to wait my turn and when I went inside to get my food I was handed wrong orders repeatedly to try and get me out of the store the only person the felt bad was the big guy who was trying to hurry everyone else love the food not the workers besides the one guy.
Atmosphere: 1
Food: 1
Service: 1
Always good for
Od. Wished this one did BREAKFAST!!!!!
Atmosphere: 5
Food: 5
Service: 5
RIP Dairy King, long live the Dairy Queen!
Atmosphere: 5
Food: 5
Service: 5
Pumpkin pie shake rocks!!!!
Atmosphere: 3
Food: 4
Service: 3
The workers were nice so it’s not necessarily anything with them. It’s just frustrating that it’s $30+ for 2 chicken strip meals and they don’t come correctly. We asked for the sauced and tossed ones, and when we opened them up they were damn near dry. I tried to call about seeing about getting put down for replacement or something, but the best they could do was send some coupons in the mail because “we had already started consumption.” Well yes, I just got done running errands and have already made it all the way across town. Why would I waste gas to drive all the way back over there- especially when we’re obviously hungry lol. The GM was nice about it, I just think they need to come up with a better system for items that are messed up.
Atmosphere: 5
Food: 1
Service: 5
It was good but there was not a huge selection and the worker did not know the menu at all. Plus they didn't turn it upside down! I didn't care but my brother was upset about it.
Atmosphere: 5
Food: 5
Service: 3
Can never go wrong with ice cream
Atmosphere: 3
Food: 4
Service: 4
Have atmosphere a 5 because the staff is VERY friendly and polite. They do not stand around and ignore you or act like its a chore to take your order, like Buffalo Wild Wings. Food is ready on time for pick up.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Always quick and friendly service! We love their blizzards.
Food: 5
Service: 5
Continuously pay the extra .49 for fry sauce with my orders to usually just get no sauce at all. Food is ok generally speaking but service could be better.
Atmosphere: 4
Food: 4
Service: 2
Can't get enough of the Mixing Bowl Mash Up Blizzard.
Food: 5
Service: 5
Problems with our order but staff was friendly and took care of it. Food is tasty and served in a timely manner
Atmosphere: 5
Food: 5
Service: 5
The workers were very nice to me and they were fast with the food, excellent service and excellent food.
Atmosphere: 5
Food: 5
Service: 5
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