Waited over an hour for order. No reason given for delay. Ended up not getting our food at all
Atmosphere: 1
Food: 1
Service: 1
jason nelson
I order 4 pizzas and 18 wings online for delivery. 3 out of 4 pizzas were completely incorrect. We received 6 wings vs 18. Reached out via chat and phone. Currently at 22 minutes of being on hold. The chat offered me 8 free wings.
Atmosphere: 1
Food: 2
Service: 1
Brandon Wallace
I'm really trying to wrap my head around all of my experiences over the last Dozen+ orders. Is Pizza Hut really trying to close stores with crap service? Just had a pick up order, no clue who we were. Finally found it but was not ready 10 minutes past with not a single person in the parking lot nor inside. Also, 2 employees thought it was fine to just walk by the window while noticing a customer was waiting at the window but obviously thought there was no importance in acknowledging nor notifing someone who would do there job in customer service. Thanks
Food: 1
Service: 1
Tyler Bustos
Ordered through their web page. Order was completely wrong. Came 30 min late and cold. Had to throw it away. Called the store. They can’t refund my money because the general manager isn’t working. Poor guy that answered the phone seemed overwhelmed and didn’t know what to do. We order from this store frequently. Tonight was extremely bad! Just inedible.
Atmosphere: 1
Food: 1
Service: 1
Yaki 7892
Don't Order online, the two time I have they have missed one or two items on the order. If you call them back they will NOT take responsibility for it
Atmosphere: 1
Food: 3
Service: 1
Tiffany Souza
Worst by far hard as a brick. Where is quality control!
Food: 1
Service: 5
Porta Hemm
The old guy with the white beard and glasses is very MEAN. He also makes sure pizzas are cold. I think he needs to be fired.
Atmosphere: 1
Food: 1
Service: 1
Jennie Cronin
We did dine in for my mothers birthday. We were the only ones in the building. We ordered at the counter because they don't come to the table. 7 people in our party and they don't have enough glasses for us. They were literally out of everything. They charged more in store than if I were to have ordered it on the app. The bottom of the stuffed crust was so thin the sauce soaked through so it was doughy. They absolutely should not offer dine in if they can't provide any service. A couple did come in, sat down and never got helped so they got up and left. The manager did offer a brownie for my mom's birthday which was very cool.
Atmosphere: 1
Food: 2
Service: 3
Mike Skager
Pizzas have improved alot
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Create Your Own Pizza
Christi Henderson
Arrived at 5:53pm. Jenny came to counter after 5 min waiting. I asked if the lobby was open and she said , we'll I leave in an hour and there is no one to watch lobby after she leaves, so no it is not open! What???? She could not have stayed an extra 30 min to feed the three family's that walked out due to her response?
The alien growing in my body has the potential to out pizza the hut. Be afraid
Atmosphere: 1
Food: 1
Service: 1
Jennifer Tooker
Just got home with 2what I thought medium pan pizzas and cinnamon sticks and paid $36 and some change for it. Opened the medium boxes to find 2 square pizzas. Called found out they substituted our pizzas with the square deal pizzas that sell 3 for $28. The manager lied and said they were the same. Crust but a more e pensive pizza. They went into the trash. The square crusts are never cooked right and are a thinner crust. Check your food before you pay and go
Atmosphere: 1
Food: 1
Service: 1
Venus mcpherson
This is so much better than the over cooked pizza with less toppings that make you bloated and sick at little caesars and I get it within 30 minutes of ordering
Atmosphere: 5
Food: 5
Service: 5
Jennifer Ann Harp
Just got home with 2what I thought medium pan pizzas and cinnamon sticks and paid $36 and some change for it. Opened the medium boxes to find 2 square pizzas. Called found out they substituted our pizzas with the square deal pizzas that sell 3 for $28. The manager lied and said they were the same. Crust but a more e pensive pizza. They went into the trash. The square crusts are never cooked right and are a thinner crust. Check your food before you pay and go
Atmosphere: 1
Food: 1
Service: 1
Jacob
I have always had a good experience with this location for the last four years I have gone there.?
Waited over an hour for order. No reason given for delay. Ended up not getting our food at all
Atmosphere: 1
Food: 1
Service: 1
I order 4 pizzas and 18 wings online for delivery. 3 out of 4 pizzas were completely incorrect. We received 6 wings vs 18. Reached out via chat and phone. Currently at 22 minutes of being on hold. The chat offered me 8 free wings.
Atmosphere: 1
Food: 2
Service: 1
I'm really trying to wrap my head around all of my experiences over the last Dozen+ orders. Is Pizza Hut really trying to close stores with crap service? Just had a pick up order, no clue who we were. Finally found it but was not ready 10 minutes past with not a single person in the parking lot nor inside. Also, 2 employees thought it was fine to just walk by the window while noticing a customer was waiting at the window but obviously thought there was no importance in acknowledging nor notifing someone who would do there job in customer service. Thanks
Food: 1
Service: 1
Ordered through their web page. Order was completely wrong. Came 30 min late and cold. Had to throw it away. Called the store. They can’t refund my money because the general manager isn’t working. Poor guy that answered the phone seemed overwhelmed and didn’t know what to do. We order from this store frequently. Tonight was extremely bad! Just inedible.
Atmosphere: 1
Food: 1
Service: 1
Don't Order online, the two time I have they have missed one or two items on the order. If you call them back they will NOT take responsibility for it
Atmosphere: 1
Food: 3
Service: 1
Worst by far hard as a brick. Where is quality control!
Food: 1
Service: 5
The old guy with the white beard and glasses is very MEAN. He also makes sure pizzas are cold. I think he needs to be fired.
Atmosphere: 1
Food: 1
Service: 1
We did dine in for my mothers birthday. We were the only ones in the building. We ordered at the counter because they don't come to the table. 7 people in our party and they don't have enough glasses for us. They were literally out of everything. They charged more in store than if I were to have ordered it on the app. The bottom of the stuffed crust was so thin the sauce soaked through so it was doughy. They absolutely should not offer dine in if they can't provide any service. A couple did come in, sat down and never got helped so they got up and left. The manager did offer a brownie for my mom's birthday which was very cool.
Atmosphere: 1
Food: 2
Service: 3
Pizzas have improved alot
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Create Your Own Pizza
Arrived at 5:53pm. Jenny came to counter after 5 min waiting. I asked if the lobby was open and she said , we'll I leave in an hour and there is no one to watch lobby after she leaves, so no it is not open! What???? She could not have stayed an extra 30 min to feed the three family's that walked out due to her response?
Restaurantji Recommends
The alien growing in my body has the potential to out pizza the hut. Be afraid
Atmosphere: 1
Food: 1
Service: 1
Just got home with 2what I thought medium pan pizzas and cinnamon sticks and paid $36 and some change for it. Opened the medium boxes to find 2 square pizzas. Called found out they substituted our pizzas with the square deal pizzas that sell 3 for $28. The manager lied and said they were the same. Crust but a more e pensive pizza. They went into the trash. The square crusts are never cooked right and are a thinner crust. Check your food before you pay and go
Atmosphere: 1
Food: 1
Service: 1
This is so much better than the over cooked pizza with less toppings that make you bloated and sick at little caesars and I get it within 30 minutes of ordering
Atmosphere: 5
Food: 5
Service: 5
Just got home with 2what I thought medium pan pizzas and cinnamon sticks and paid $36 and some change for it. Opened the medium boxes to find 2 square pizzas. Called found out they substituted our pizzas with the square deal pizzas that sell 3 for $28. The manager lied and said they were the same. Crust but a more e pensive pizza. They went into the trash. The square crusts are never cooked right and are a thinner crust. Check your food before you pay and go
Atmosphere: 1
Food: 1
Service: 1
I have always had a good experience with this location for the last four years I have gone there.?
Atmosphere: 5
Food: 5
Service: 5
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