Dairy Queen Grill & Chill

Do not order through doordash, they will cancel your order every time. I have ordered 3 times now and they always cancel.

Atmosphere: 1

Food: 3

Service: 1

The guy taking our order was extremely annoyed that we decided to come to DQ. The drive thru had 2 cars (including us) and took so long we left.

Atmosphere: 1

Food: 1

Service: 1

Naomi is an awesome employee

Atmosphere: 2

Food: 4

Service: 4

Not only was our service just awful but the food was all cold and not what we ordered. I don’t appreciate spending $50 to eat out and not getting decent food and service. The only person that redeemed my experience a little was Don. To explain; they were out of both the peppermint bark for the blizzards and cheese curds, which by the way were the only reasons why we went there. But the person who first came to the window told us that they were out of those and then walked away. Then when he came back I asked him “did you say you were out of the cheese curds?” And he sat there playing with a spoon and slowly nodded and walked away again. Don, who I had to go in and ask for his name, was the only one who came to the window and offered any real service. But we didn’t get the lids for the blizzards, a drink carrier which we obviously needed, the stuff we ordered or even a justifiable compensation for replacement. All together I will not be going back and I suggest no one else does if this is how the place is going to be run.

I will let the wait slide, because I know yall are understaffed. The food is consistently amazing!!! You guys do better than, Wendy’s, McDonalds, and Burger King altogether. They could stand to hire more and give the ones that are there some much needed help. I love this place! Thank you so much for never failing me Dairy Queen!

Atmosphere: 3

Food: 5

Service: 3

Cool boss, nice crew very friendly and helpful. Pretty good chicken and ice cream!

my man and i were sharing a little gravy for our fries, and there are glass shards in our gravy. Call them to speak to a manager who just said uhh for two whole minutes then offered us a different dressing. i told her no because we were already at the theater in the parking lot. then when i asked if she was a manager she told me not to talk to her “like that” when i wasn’t even rude to her? sorry i’m in shock because there was freaking glass in my mouth girl had a bigger attitude than i did like be so fr.

Atmosphere: 1

Food: 1

Service: 1

Ordered two cherry dip ice cream cones and two eggnog shakes.

Atmosphere: 5

Food: 5

Service: 5

Went thru the drive thru at 11.. looked to make sure they were open on google because their open sign was off. We get to the speaker and the dude is rude as hell. I understand it’s Sunday but that doesn’t give you the right to be rude and throw people an attitude.

Food: 5

Service: 1

Just had an encounter where my order for a special occasion was not prepared. I have been in the customer service industry most of my life and it really has become a thing of the past. I hope this review finds people well as I was very satisfied with the managers resolution. I really feel like this person takes the idea of treating people the way they would like to be treated.

Service: 5

If I could leave no stars I would, I'm a door dasher showed up for an order at 10:16 and the door dash order was ONLY 3 BLIZZARDS, they told us it was ready and to pull around we pull around, the guy at the window asks who they're for and laughs and walks away obviously they weren't done and it's 11:02 and they still aren't done with the blizzards, and obviously the two men that were working tonight don't want to be there nor want to work. Hoping the owners see this or the managers and get these two out of here because they are making your company look absolutely horrible.

Service: 1

This is the worst DQ I've ever been to. My large shake, which they messed up and made a small, took 10 minutes to make and it was the only thing I ordered. The car in front of me took 10 minutes. The car behind me didn't even get their order taken until I'd been waiting at least 5 minutes. The kid taking my order argued with me and didn't even get my order right. I'd speak to the manager but they obviously don't care.

Don't waste your time or your money.

Atmosphere: 1

Food: 1

Service: 1

Small dining room. Excellent soft serve. DQ needs to add Cherry topping for sundaes.

Atmosphere: 3

Food: 4

Service: 5

I just had the worst experience at our Dairy Queen. It began last night when they failed to give me my bank card with the receipt. I called to make sure they had it, indeed they did...whew. So now I need to retrieve my card, should be an easy thing to do, right? The person at the register goes to get the manager, so far so good.
The manager just asked for the name on the card, since she wasn't asking for my ID to verify, I left out my middle intial when I gave her my name...still no request. I pointed out that is unacceptable to not require id for such a situation (which according to the manager happens often).
I mentioned that I have had the drive thru person walk away from the drive thru window twice. The manager decides to argue and defend employees who clearly made mistakes. I said it would be nice to get an apology for having been put through the hassle. I let her know I'm an amputee and some reassurance this poor practice would be handled. Nothing but a rude attitude, no apology, and had the nerve to tell me to hurry up and leave (learning to walk on my prosthesis), my friend who was with me on both occasions, said she is going as fast as she can, she's learning.
All of this in front of a dining room full of families!

Food: 1

Gross - grumpy staff, dusty tasting ice cream, over carbonated soda, soggy fries, all served up with a frown. -1/10 **AVOID**

Atmosphere: 1

Food: 1

Service: 1