No one answered speaker at drive through so we drive to window. When no one came to window we drove back to front. The employees had been in their car smoking. One employee came out of restaurant at that time. She told us they were open to go back to window. We gave them our order for 20 breakfast tacos and left. What a mess.
Atmosphere: 1
Food: 1
Service: 1
Eric Lee
The cashier brought us our food... somehow dropped our tacos on the floor... then just picked em up an slapped em on or table... was very very odd.
Atmosphere: 3
Food: 3
Service: 2
Ivanka
Pull up to drive though, wait 5 minutes… nothing. Pull up to window, nothing. Pull around building and find three employees smoking. Asked if they were open and they said yes but they forgot to put headsets on. 😡
Atmosphere: 1
Food: 4
Service: 1
connor simmon
I was the only customer in store or in the drive thru. I ordered a breakfast burrito and was given a cold burrito that had the egg replaced with lettuce.
Atmosphere: 1
Food: 1
Service: 1
Brandi Revere
Been here twice and my order has been wrong both times.
Atmosphere: 1
Food: 1
Service: 1
Gilfishy
No potato oles. Took 30 minutes for 3 orders
Darren Kirby
Came to this Taco John's in Lander, WY a few minutes after the lobby closed. They had no problem letting us in and taking our order, as well as allowing us to sit in the lobby to eat. Very pleasant and accommodating crew, they are great!
Atmosphere: 5
Food: 5
Service: 5
Kalee Laird
Horrible service. Past 3 times I went was just awful all the way around.
Atmosphere: 1
Food: 1
Service: 1
Danielle Starre
We ordered food from here last night and their grill, which makes most of their food, was down, so the stuffed grilled tacos we ordered weren't able to be made. That would have been fine if they had either refunded us or allowed us to get the equivalent of what was ordered, instead of 2 grilled stuffed tacos we got 1 replacement of a cheaper food, so just because they didn't bother calling to let us know their grill was down, we got less food than we paid for.
Atmosphere: 1
Food: 1
Service: 1
Dawn Holland
I have received an incorrect order almost every time I’ve been here. Today was super simple or so I thought. 5 crispy tacos. That’s it. 5 crispy tacos. The order was incredibly easy. But somehow it was wrong. 4 crispy tacos and 1 soft taco with some weird cheese whiz on it. Sadly nobody was willing to eat it and it went into the garbage. I knew there would be a soft taco with the order because one of the staff told me they put an extra taco in the bag. I specifically asked if there were 5 crispy tacos and she said yes. I should have known better than to leave without checking the bag. It was the purpose of me going inside and not using the drive through. There were 3 people inside waiting for their food. One guy by himself and another couple. They also got their food order incorrect. There were also 3 or 4 vehicles in the drive through. One of them canceled their order for some reason. One of the staff was asking for help with canceling the order. I’m not sure how you can get everybody’s order incorrect one right after the other but somebody needs to get their staff trained and up to speed. I did try calling them after I saw that the order was incorrect but their voicemail was full and they don’t answer the phone.
After standing in front of the register for 15 minutes waiting to place my order. We were order 1022 placed at 1:32 finally the manager shows up at 1:50 and our order arrives at 1:58. Several orders ahead of us had to wait 15 minutes longer than ours. 5 people working and the gal who took our order had all the orders screwed up. Never again will I eat at any other Taco John’s …
Atmosphere: 3
Food: 2
Service: 5
goose beard mike
Never open when they are supposed to be open. Back when they had their bowls mine had a long black hair in it made me sick. Called up taco johns to let them know.....their only response was sorry after running me through a full interrogation no offer to refund no offer to do anything
Atmosphere: 1
Food: 1
Service: 2
Jill Weber
We picked up food from the drive thru. The young lady working the drive thru window was super friendly!
Food: 4
Service: 5
Rich Bergman
Went there, there was line of cars. Waited 20 minutes and only moved up one spot.
Took my business elsewhere
Service: 1
Barb Turnington
No staff to take care of customers. Drive thru busy, there were 5 tables waiting on food. 2 people are trying to handle all the people. I felt sorry for them and the customers, too. We walked out!
No one answered speaker at drive through so we drive to window. When no one came to window we drove back to front. The employees had been in their car smoking. One employee came out of restaurant at that time. She told us they were open to go back to window. We gave them our order for 20 breakfast tacos and left. What a mess.
Atmosphere: 1
Food: 1
Service: 1
The cashier brought us our food... somehow dropped our tacos on the floor... then just picked em up an slapped em on or table... was very very odd.
Atmosphere: 3
Food: 3
Service: 2
Pull up to drive though, wait 5 minutes… nothing. Pull up to window, nothing. Pull around building and find three employees smoking. Asked if they were open and they said yes but they forgot to put headsets on. 😡
Atmosphere: 1
Food: 4
Service: 1
I was the only customer in store or in the drive thru. I ordered a breakfast burrito and was given a cold burrito that had the egg replaced with lettuce.
Atmosphere: 1
Food: 1
Service: 1
Been here twice and my order has been wrong both times.
Atmosphere: 1
Food: 1
Service: 1
No potato oles. Took 30 minutes for 3 orders
Came to this Taco John's in Lander, WY a few minutes after the lobby closed. They had no problem letting us in and taking our order, as well as allowing us to sit in the lobby to eat. Very pleasant and accommodating crew, they are great!
Atmosphere: 5
Food: 5
Service: 5
Horrible service. Past 3 times I went was just awful all the way around.
Atmosphere: 1
Food: 1
Service: 1
We ordered food from here last night and their grill, which makes most of their food, was down, so the stuffed grilled tacos we ordered weren't able to be made. That would have been fine if they had either refunded us or allowed us to get the equivalent of what was ordered, instead of 2 grilled stuffed tacos we got 1 replacement of a cheaper food, so just because they didn't bother calling to let us know their grill was down, we got less food than we paid for.
Atmosphere: 1
Food: 1
Service: 1
I have received an incorrect order almost every time I’ve been here. Today was super simple or so I thought. 5 crispy tacos. That’s it. 5 crispy tacos. The order was incredibly easy. But somehow it was wrong. 4 crispy tacos and 1 soft taco with some weird cheese whiz on it. Sadly nobody was willing to eat it and it went into the garbage. I knew there would be a soft taco with the order because one of the staff told me they put an extra taco in the bag. I specifically asked if there were 5 crispy tacos and she said yes. I should have known better than to leave without checking the bag. It was the purpose of me going inside and not using the drive through. There were 3 people inside waiting for their food. One guy by himself and another couple. They also got their food order incorrect. There were also 3 or 4 vehicles in the drive through. One of them canceled their order for some reason. One of the staff was asking for help with canceling the order. I’m not sure how you can get everybody’s order incorrect one right after the other but somebody needs to get their staff trained and up to speed. I did try calling them after I saw that the order was incorrect but their voicemail was full and they don’t answer the phone.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
After standing in front of the register for 15 minutes waiting to place my order. We were order 1022 placed at 1:32 finally the manager shows up at 1:50 and our order arrives at 1:58. Several orders ahead of us had to wait 15 minutes longer than ours. 5 people working and the gal who took our order had all the orders screwed up. Never again will I eat at any other Taco John’s …
Atmosphere: 3
Food: 2
Service: 5
Never open when they are supposed to be open. Back when they had their bowls mine had a long black hair in it made me sick. Called up taco johns to let them know.....their only response was sorry after running me through a full interrogation no offer to refund no offer to do anything
Atmosphere: 1
Food: 1
Service: 2
We picked up food from the drive thru. The young lady working the drive thru window was super friendly!
Food: 4
Service: 5
Went there, there was line of cars. Waited 20 minutes and only moved up one spot.
Took my business elsewhere
Service: 1
No staff to take care of customers. Drive thru busy, there were 5 tables waiting on food. 2 people are trying to handle all the people. I felt sorry for them and the customers, too. We walked out!
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